Posted:None|
Platform:
Work from Office
Full Time
Skill - Linux, Shell script with production support.
Exp- 1 to 2 yrsGood work knowledge in Linux environment with good Shell scripting experience.
Can work in 24/7 environment.
Locations open - Chennai & Hyderabad.Candidate should be able to take F2F interview at our Chennai/ Hyderabad office.
Can work from office.
Only immediate joiners preferred
System Monitoring: Continuously monitor system performance and network health using established monitoring tools.
Incident Response: Actively identify, analyze, and respond to alerts and incidents, escalating as necessary.Troubleshooting: Perform initial diagnosis and troubleshooting of technical issues across Linux-based systems, applications, and AWS c environments.Automation & Scripting: Utilize and develop basic shell scripts to automate routine tasks and assist in troubleshooting.CI/CD Support: Assist with basic operations and troubleshooting related to Jenkins pipelines and jobs.Outage Management: Participate in outage handling, including initial assessment, communication, and basic resolution steps.Documentation: Maintain accurate records of incidents, resolutions, and operational procedures.Collaboration & Communication: Effectively communicate technical information to both technical and non-technical stakeholders, providing updates during incidents.Shift Work: Ability to work effectively in a rotational shift environment to ensure 24/7 coverage.
2 years of professional experience in an IT operations or support role..
Solid understanding of Linux operating systems and command-line tools.Proven Tier 1 monitoring and troubleshooting capabilities.Familiarity with AWS cloud services (e.g., EC2, S3, CloudWatch) is a plus.Basic understanding of Jenkins for CI/CD pipeline monitoring and job execution.Proficiency in shell scripting (e.g., Bash) for automation and task execution.Demonstrated ability to attend to issues independently and manage priorities.Experience with outage handling and incident management processes.Excellent communication skills, both written and verbal, for effective internal and external interaction
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