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Epiq Systems, Inc.
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Associate Resource Coordinator, Forensics

Associate Resource Coordinator, Forensics

Epiq Systems, Inc.

1 - 3 years

0 Lacs

Hyderabad, Telangana

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

Project management

Work Mode

On-site

Job Type

Full Time

Job Description

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Summary

Entry-Level, general tasks and routine assignments. Acquiring new skills and gain understanding of position. Closely supervised with little latitude for independent judgement. This position currently reports to the Director, Information Governance PMO, but this may change at any time in the future.

Responsibilities

Track schedules and paid time off (PTO) of members of the forensics and collections group to understand who is available for assignment, who is not, and when resources will become available for assignment.

Monitor and respond in a timely fashion to incoming requests for resources from the delivery, sales and project management teams.

Evaluate potential resources for suitability to accomplish proposed/necessary tasks, escalating difficult decisions as needed.

Assign appropriate resources to requests for resources including, but not limited to, Epiq resources and 3rd party partner resources.

Research and create quotes for Sales and Client Services upon requests for same.

Lookup data in Epiq’s systems and provide reports concerning collection activity (data collected, etc.).

“Sync” media/data from collections to Epiq systems on an as needed basis.

Assist with policy and process creation on an as needed basis.

Participate in “Event” calls, QIP (Quality Investigation Process) and RCA (Root Cause Analysis) exercises as needed to resolve issues and promote a higher quality service moving forward.

Qualifications:

It is expected that an Associate Resource Coordinator have approximately 1-3 years of successful experience managing resources or work on projects with significant deadlines and time pressures.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

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Associate Resource Coordinator, Forensics