Associate Project Manager

• Customerassistance(Domestic Export): Ensures the resolution of customer issues (e.g., order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinates resolution with After-Sales Service and/or Spare Parts teams.
• Customer requests: Recommendsappropriate solutionfor customer requests, and coordinates with related teams to ensure the complete handling of the request (e.g., production capability and scheduling, resourcing, quotes, price lists, invoice) is in place.
• Customer relations: Proactively informs customers about issue status based oninputsand clarifies any questions. Ensures a positive customer experience throughout the entire process.Handled order execution
• Experience in Order handling / Order management from Switchgears / disconnectors / instrument transformers.Must understand technical drawings
• Responsible for all the projects for the assigned region - from order booking to dispatch - Drawing approvals / manufacturing schedules / Including FAT / Payment terms / SAP invoicing.
• Data analysis: Prepares and analyzes regular statistics (e.g., forecast) using available tools and collecting relevant information.
• Living the core values of safety integrity which means taking responsibility of your own actions while caring for your colleagues and the business

Your Background

• 5-10years of experience inorder handling and project execution.Bachelor s degreeinElectrical or MechanicalEngineering.
• Excellent communications / analytical and problem-solving skill with ability to manage multiple tasks
• Fluent English communication skills good local language skills of the major country of responsibility.
• To be successful in this role you are flexible withgood communicationskills and hold a strong customer focus.
• Multicultureexperienceisabenefit.
• Experience with SAPPower BI is good to have.
• Proficiency in both spoken written English language is required.