Posted:1 week ago|
Platform:
On-site
Full Time
We are seeking a meticulous and proactive Process Excellence Specialist to join our dynamic team. As a key member of the Process Excellence team, you will be responsible for the generation, maintenance, development, and governance of all operational processes. This includes, but is not limited to, Incident, Service Request, Problem, Change, and Configuration Management Database (CMDB) processes.
You also will be responsible for aligning and consolidating ITIL standards, DevOps best practices, and the extensive use of Generative AI.
You will engage with business representatives across the operational space of the organisation to ensure processes are efficient, effective, and aligned with business goals.
Brighttier Inc
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