19 Associate Lead Jobs

Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 14 international markets, and we re currently in the process of expanding further across Europe, Asia, and North America. We are currently looking for an Associate Lead- Customer Success Management to join our fast-growing team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. You ll make a difference: Reporting to the Senior Division Manager , as the Associate Lead- Customer Success Management you will be responsible for supporting our B2B Linens team to drive operational excellence in Laundryheap Linen services. Operating during EU and US markets, you will be responsible for addressing inquiries, resolving issues, and ensuring the smooth operation of our driver network. The job responsibilities include, but are not limited to: Lead and manage the customer success team to ensure high levels of customer satisfaction and retention. Develop and implement customer success strategies that align with company goals. Onboard new customers effectively to ensure smooth adoption of products/services. Build strong relationships with key customers, understanding their goals and challenges. Monitor customer health metrics and proactively address issues to prevent churn. Collaborate with sales, product, and support teams to advocate for customer needs and improve the overall customer experience. Conduct regular business reviews and check-ins with customers to track progress and success. Manage escalations and resolve complex customer issues promptly. Train and mentor the customer success team to develop their skills and improve performance. Report on customer success metrics and outcomes to senior management. Required Skills: Bachelors Degree in a Relevant Field: Educational background that supports business administration or related areas. 3+ Years of Experience: Proven track record in similar roles, emphasizing customer success and account management. Excellent Communication & High English Proficiency: Strong skills in both written and spoken English; experience with email, chat, and voice processes in an international setting. Customer Success & Account Management Experience: Prior experience in delivering exceptional customer service with a focus on account management. Problem-Solving Attitude & Analytical Skills: A proactive, "to-do" mindset and robust analytical abilities to troubleshoot and resolve issues effectively. Work Schedule and Patterns: 9-hour shift (8 working hours + 1 hour break) 5 days a week: 2 rotational week off Office-based rol

Executing SEO strategies: keyword research, content optimization, and ranking strategies ,Helping create blogs, landing pages, and content that people actually read ,Running and optimizing Google Ads campaigns from keyword selection to ad copy A\/B testing and improving CTR, CPC, and conversions ,Contributing to growth campaigns across LinkedIn, Twitter (X), Google Ads, and email \u2013 including planning, execution, and tracking ,Utilize Google Analytics, Google Tag Manager to refine campaign performance ,Working on Conversion Rate Optimization (CRO) to turn visitors into customers ,Tracking and analyzing performance using Google Analytics and other tools ,Collaborating with teams across India, UAE, and the US to grow our leads

About the Program: Schools of Excellence (SoE) is a transformative project launched in 2022 by the Tamil Nadu School Education Department. The initiative aims to transform 28 selected schools across Tamil Nadu\u2019s key Corporations and Municipalities into excellent institutions of holistic education. This initiative aims to enhance learning outcomes by upgrading physical and digital infrastructure and integrating co-curricular and extracurricular activities such as sports, arts, and literature, ensuring well-rounded student development. Through enhanced infrastructure, expert-driven teacher training, and exposure to diverse learning experiences, SoE aims to groom students for the future while fostering excellence in education. Roles & Responsibilities: Strategic Analysis & Reporting: Develop data-driven reports with measurable outcomes and recommendations that enable state leadership to make informed decisions and track progress against KPIs. Program Design & Development: Create comprehensive intervention programs with integrated M&E frameworks, specific success metrics, and budgeting aligned to state objectives and capacity. Implementation Support: Coordinate program execution at state level, monitor progress against established timelines, and implement corrective measures to ensure achievement of targeted outcomes. Partnership Management: Identify and evaluate potential public/private partnerships based on state priorities, and develop collaboration frameworks with clear deliverables and accountability measures. Program Evaluation: Establish regular leadership review meetings with structured progress reports to demonstrate achievement against targets and facilitate timely decision-making. Preferred Education Qualification / Experience: Bachelors or Masters degree in Public administration, Development studies, management or related fields Minimum of 2-3 years of experience in program implementation or a similar role preferably within non profit or public sector organisations Prior experience of working with district or state level administration is highly desirable. Knowledge, Skills and Abilities: Proficiency in Tamil: Written and reading Knowledge of data analysis Proficient in Google Suite (Docs, Sheets, Slides, Forms) Excellent verbal and written communication skills in Tamil and English Project management expertise to coordinate multiple initiatives and track deliverables Adaptability to navigate changing priorities and government processes Systems thinking to understand interconnections between programs and stakeholders Other Information: Scope: Full time Designation: Senior Associate to Lead Reporting to: Assistant Manager, Schools of Excellence Remuneration: Rs.5,00,000-6,00,000, negotiable based on the candidate\u2019s profile Expected Joining Date: June Location: Chennai Minimum commitment: Two years.

Associate Lead - Kubernetes Platform Is your passion for Cloud Native Platform ? That is, envisioning and building the core services that underpin all Thomson Reuters products ? Then we want you on our India -based team ! This role is in the Platform Engineering organization where we build the foundational services that power Thomson Reuters products. We focus on the subset of capabilities that help Thomson Reuters deliver digital products to our customers . Our mission is to build a durable competitive advantage for TR by providing building blocks that get value-to-market faster. About the Role: This role is within Platform Engineering s Service Mesh team, a dedicated group which engineers and operates our Service Mesh capability, which is a microservice platform based on Kubernetes and Istio. Primarily work with AWS and Azure public cloud, especially Kubernetes (AWS EKS and Azure AKS), Service Mesh technology like Istio, Terraform, Datadog, PagerDuty and Python, Golang, Java and/or .Net Core Programming- Golang, Other - Java, C# & Primary Skill: Golang, Kubernates Work closely with an architect, establish and entrench the architectural design & principles for Service Mesh Participate in all aspects of the development lifecycle: Ideation, Design, Build, Test and Operate . We embrace a DevOps culture ( you build it, you run it ); while we have dedicated 24x7 level-1 support engineers, you may be called on to assist with level-2 support About You: 6+ years software development experience 2+ years of experience building cloud native infrastructure, applications and services on AWS, Azure or GCP Hands-on experience with Kubernetes , ideally AWS EKS and/or Azure AKS Experience with Istio or other Service Mesh technologies Experience with container security and supply chain security Experience with declarative infrastructure-as-code, CI/CD automation and GitOps Experience with Kubernetes operators written in Golang A bachelors degree in computer science , Computer Engineering or similar #LI-AD2 What s in it For You? Hybrid Work Model: We ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on thomsonreuters.com.

Required Skills Functional | Basic Accounting Principles | Expenses and Revenues Functional | Basic Accounting Principles | Entries to Journals and Ledgers Education Qualification : Any Masters Details: 1. Review and verify invoices and check requests and set invoices up for payment 2. Enter and upload invoices into system 3. Post transactions to journals, ledgers and other records 4. Reconcile accounts payable transactions 5. Prepare analysis of accounts and monthly provisions 6. Monitor accounts to ensure payments are up to date 7. Research and resolve invoice discrepancies and issues 8. Maintain vendor files vendor reconciliations 9. Correspond with vendors and respond to inquiries 10. Produce monthly reports and assist with month end closing 11. Provide supporting documentation for audits

Design, architect and deploy enterprise grade distributed, cloud-native and AI systems in Public Clouds like AWS, Azure and GCP. Research, evaluate and configure AI/ML marketplace products/platforms to effectively address AI/ML business use cases. Get to work on containers, container orchestration technologies (Kubernetes, Docker), OpenSearch, Vector Stores, building data pipelines, messaging, scalable streaming services, RAG-based architectures, Generative AI Models, API Management Services like Google APIGEE, Azure APIM. Facilitate collaboration and communication across business lines, technology Work with Engineering team members to implement and deploy generative AI systems into production. Develop and implement best practices for building, deploying, and managing generative AI systems. Stay up to date on the latest research and developments in generative AI and apply new knowledge to our work. Collaborate with other engineers, Architects, and product managers to develop. About You: knowledge is foundational to this role. With that said, we need to add a bit of Cloud echo system around AI/ML. Include proficiency real-time exposure/expertise to/with LLMs, AWS Bedrock, Google Gemini, Azure APIM.

About the Role: The Senior Associate Corporate Volunteering will be responsible for driving high-impact volunteering programs with corporate partners, ensuring seamless execution and engagement. The role involves strategic planning, stakeholder engagement, and program management to foster meaningful collaborations between corporates and Bhumivolunteering initiatives. About the Program: Corporate Volunteering with Bhumi is a systematic programme which allows employees of corporate companies to experience meaningful community service. The programme helps inculcate social responsibility, develops a culture of volunteering, and generates sustainable social impact in marginalized communities. With a variety of hands-on activities, skill-based volunteering opportunities, and long-term engagement programmes, Bhumi bridges corporate employees with grass-root programmes, providing effective and satisfying experiences for both the volunteers and beneficiaries. Roles and Responsibilities: Strategize, organize, and execute impactful volunteering initiatives that align with corporate and community goals. Track, analyze, and report event outcomes to showcase impact, drive insights, and enhance future engagements. Continuously improve volunteering programs by integrating innovative ideas, streamlining processes, and ensuring efficiency. Build and nurture long-term corporate partnerships by delivering meaningful volunteering experiences and ensuring high engagement. Lead, mentor, and support the team to drive performance, collaboration, and a strong culture of volunteering Educational Qualification/Experience: Educational Degree: Graduate/ Post graduate in any discipline Relevant Experience(in years) : 2-5 years Knowledge Skill sets required: Experience in corporate partnerships, CSR, volunteering, or event management is a plus. Strong stakeholder management and communication skills. Ability to plan and execute large-scale events effectively. People engagement, networking, and listening skills. Strong organizational and time management skills. Proficiency in MS Office and basic data analysis. Ability to work in a fast-paced environment with tight deadlines. Others: Scope : Full Time Age Criteria: None Reporting to: Senior Manager Salary Range: 4-6L per annum (Based on Candidate Profile) Expected Start Date: Immediate Location: CHENNAI

Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Lead Architect In this role, you will: Work closely with business, technology and architecture stakeholders Own and deliver solutions across a broad spectrum of the project delivery and liaising with many geographically dispersed teams to coordinate solution design Contributing to the target architecture definition and delivery, including identification of opportunities for simplification Serve as an active participant in architecture groups and forums communicating solution strategy and design in conversation, documentation, and presentations Have a strong understanding of technology concepts, roles, and terminology and familiar with coding to work more collaboratively with our engineering colleagues. Understanding the business and organizational context of Regulatory Compliance and using this knowledge to reduce risks Producing both written and verbal knowledge transfer documentation in preparation for transitioning the solution to BAU ownership Requirements The successful candidate will also meet the following requirements: A demonstrable track record in senior Solution Architecture roles (preferably in Financial Services) Strong design experience with event based architectures and in service based solution patterns utilising APIs, containerisation (Docker) container orchestration (Kubernetes). Experience working in a hybrid environments with on-prem and multiple cloud service providers Experience, knowledge and understanding of Data Architecture principles Ability to understand, articulate and translate customer journeys into technical design Experience in architectural transformation programmes Experience in decomposing monolithic solutions and reducing technical debt. Strong written and verbal communication (examples of solution design work would be helpful) Strong presentation skills and evidence of collaborative working with senior IT specialists and business stakeholders with varying levels of technical knowledge Ability to work independently and adapting to changing priorities and challenges Problem Solving and critical thinking You ll achieve more when you join HSBC. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

We are looking forward to hire SAP Archiving Professionals in the following areas : Design and configuration of SAP Data archiving objects Working with customers to define data archiving strategy Conducting customer workshops around Data Archiving Responsible for several Archiving Objects in all modules such as FI, CO, SD, MM, QM, and PP. Must-Have Skills in SAP DVM, SAP ILM, Sap data archiving Working knowledge on DART extractions and views validations for financial data, Good knowledge of analyzing tables through TAANA, DB02, DB15. Must have knowledge of Archiving information systems (AS-IS) and transactions SARA, SARI, and able to configure physical file paths for archiving and storing the data files. able to schedule batch jobs and monitor. Working knowledge on Retention periods and residence times on each archiving object for preprocessing, archiving, and deletion steps, also, able to recommend retention periods. Good knowledge of Archiving links and ADK with the content server or any other data storage media configuration. Ability to provide complete documentation on the archiving process and user testing and business process documentation. Must have experience archiving SD documents, sales order, deliveries, billing, FI documents and Material documents such as POs, Deliveries, and Invoice documents. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Required Skills Technology | DevOps Tools (Jenkins, Chef, Puppet, AzureDevops) Technology | PowerShell Scripting, Java Script Python Technology | AWS/Azure Admininstratrion Technology | Splunk/Appdynamics/ Kibana/ Grafana/ ELK/ Cloud watch Technology | (Operating) System Administration | Windows Server Administration (Operating) System Administration | Linux Administration Technology | Docker and kubernetes Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills : 1. People Management: - Identify team skill gap and help them fill those gaps on the project. - Support team to resolve service impediments ensure team is compliant on project and organizantion process and meet the compliance objective. - Resolve Teams conflict, ensure reportees are motivated and gives optimal contribution. - Manage Team performance evalution and feedback

Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals & Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Required Skills Technology | Sharepoint Server Management Technology | Sharepoint 2013 + and Sharepoint Online Technology | Database SQL/No Sql (SQL, Oracle, Postgres, Mongo etc.) Technology | Power Platform | Power AppsPower Platform | Power Automate Technology | Power Shell PnP - Sharepoint Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills : 1.Installing the SharePoint platform, integrating applications, and creating libraries. Adding users, controlling access to document libraries, and setting permissions. Performing maintenance of the SharePoint platform, servers, and intranet. Troubleshooting and resolving SharePoint issues or malfunctions. Providing SharePoint support and end-user training. Performing data retrieval and backup procedures to prevent data loss. Ensuring sufficient storage space by performing clean-ups and archiving data. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. 2.Should have Excellent Verbal and Written communication skills along with Problem-solving attitude and attention to detail Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms for tasks. Extensive knowledge of Windows operating systems, as well as SQL Server, Power BI, PowerShell, and Office 365. 3.Perform thorough analysis and generate root-cause-analysis for any production issue -Provide necessary fixes and test the fixes to ensure no defect leakage. -Adherence to project processes and ensure SLA compliance.

Key responsibilities Engage with HNIs, family offices and corporate treasuries on their investment appetite Run the marketing process for individual deals on the platform and more holistically for the company by creating investor collateral, engaging in webinars, investor events, etc Manage existing and potential investor relationships to increase activity on the platform. Partner cross-functionally with our Product, Legal and Risk teams to design products specific to situations, understand the credit profile of clients to pitch bespoke deals to investors - close deals and optimize tactics as it relates to capital markets. Expand sale propositions via onboarding investors for their portfolio management and risk analysis needs Requirements Desired Skills and Experience Have a strong understanding of family office requirements and debt product offerings (3-10 years of work experience with a wealth house would be preferred) Strong communication skills and the ability to pitch myriad debt products to HNIs/family offices would be essential Ability to leverage social media platforms and other digital marketing channels to pitch product offerings We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

WHAT WE ARE LOOKING FOR Deep commitment to work towards wellbeing and SEL of students and other stakeholders. Ability to adapt and respond to difficult and uncertain circumstances. Spirit of collaboration and trust in working with and supporting a team. Inclination and openness to continuous learning, feedback and growth Ability to engage with and solve for inequity and exclusion with compassion Commitment to ones own social emotional development and healing Ability and willingness to step in for responsibilities above and beyond the assigned role Interest in working with government / low-income schools ROLES AND RESPONSIBILITIES Student Learning Plan, design and develop experiences and activities that promote the academic, physical, cognitive, social and emotional development of all the students Create a safe and caring environment for students that fosters learning Actively research and enrich facilitation/teaching skills through contemporary educational practices Use varying instructional and pedagogical practices to meet different learning needs Effectively use mediums of art, drama, stories, games, etc. to engage students in learning following the framework provided in the curriculum Establish effective classroom procedures (transitions) and help create an SEL-aligned environment in the classroom/school Clearly articulate learning expectations for students Assessments of Learning and Growth Thoughtfully design and implement inclusive and differentiated facilitation of formative, summative assessments of students development cognitively, socially, emotionally, and physically Continually monitor and evaluate Students performance, behavior, social development, and physical health Analyzing students learning growth and strategize differentiated support for learning and development of the students Caregivers engagement Participate in caregiver meetings with the social worker Plan and facilitate all caregiver-teacher conferences through the year to share the progress of the Students learning and development Visit homes of students towards building relationships and understanding context of students and families Documentation and reporting Document all classroom activities by regularly recording attendance, photographs, session proceedings, etc in formats/software provided Create reports on the progress of students you work with Professional and administrative responsibilities Track and record all inventory with assistance from the helper and admin team at Apni Shala Ensure that space and resources in the class are used and maintained effectively Invite and engage volunteers assigned to the class Build meaningful relationships with various stakeholders for advancing organisational vision Co-plan and execute school-based events with the Khoj/Apni Shala team Attend all meetings with the school team and organizational level meetings Support and participate in continuations of students learning by substituting across the school as per the need. Planning and making teaching resources as per the plans and the need of the learning experiences for the students Self and Peer/Team Development Work towards personal and professional development (PD) goals of self and peers by actively participating in organizational PDs and other relevant workshops/courses or reading and researching on relevant themes, co-planning and collective work Facilitate supervision meetings with teaching interns aimed at building a practice of reflection, personal and professional development Participate in supervision meetings facilitated by your supervisor aimed at building a practice of reflection, personal and professional development Participate in review processes for the team and self Participate in practice-based resources (articles, videos, podcasts, etc) are produced by Apni Shala team Organizational development Participate in resource mobilisation, fundraising, advocacy, communications, culture building and other related activities as guided by the organisation Partnership and Relationship Development with Government Stakeholders Build healthy relationships with government staff in the school Work with the team to ensure government regulations and compliance requirements are met in a timely manner QUALIFICATIONS, SKILLS AND ABILITIES B.Ed/D.Ed or E.CC. ed degree and 2 years of teaching experience in the school setting Well developed oral and written communication in English Fluent conversational skills in Hindi and/or Marathi Familiarity and practice or experience with a variety of art techniques and approaches to teach or facilitate the use of various modalities art, theater, music, stories etc. Ability to build and nurture relationships with young learners of 4 to 12 years of age Fluency in using Microsoft office, Google Apps (Drive, Docs, Sheets, Slides) Flexibility and ability to change as per contextual needs Ability to plan and problem solve to make context informed decision in the interest of student wellbeing and learning Proficiency in using Zoom, Google meet or other online platforms for facilitating online learning

Job Summary Strategy Ensuring alignment with country stakeholders on the development and execution of country specific strategic goals regarding Capital / Liquidity & IRRBB / other Country Financial Regulatory Reporting (FRR) Identifying and implementing best practices to enhance reporting efficiency and accuracy Business Understanding and articulating country specific regulatory requirements, including but not limited to the Basel Framework (Basel II, III and IV), capital/liquidity/FRR metrics computation and methodologies, and regulatory parameters and key drivers Understanding banking products and country specific business context and correlating these to local regulatory reporting Translating relevant regulatory requirements into business and functional requirements and driving the discussion with country stakeholders across Finance, Treasury, Risk, Data, IT and the Business for ongoing compliance in local regulatory reporting Maintaining effective communication with stakeholders to understand their requirements and queries and provide necessary execution and consultation support Processes Ensuring accurate and timely submission of all required local regulatory returns to relevant senior stakeholders and/or regulatory authorities where appropriate Ensuring the operational efficiency, accuracy and completeness of the reports are monitored with appropriate KPIs Establishing robust governance and controls for the reporting process including the requirements to manage report quality and operational control This includes expected data quality monitoring required in the reporting standards for regulatory reporting Continuously striving for process optimization to enhance production efficiency and reduce errors Leveraging technology and automation tools to streamline reporting processes Supporting the transition of changes into BAU effectively that is aligned with the Banks regulatory and technology objectives Key Responsibilities People & Talent Planning and allocating resources effectively to meet reporting deadlines and regulatory requirements Developing the team to build capacity and elevate team capabilities at pace with evolving regulatory and business demand Providing guidance, training and mentorship to the GFS regulatory reporting team on technical knowledge, best practices, and technologies Building relationships to improve collaboration across country and GFS functions to resolve issues and implement changes for local regulatory reporting Risk Management Monitoring and ensuring that appropriate BAU and Change governance and controls are followed across all production and transformation activities Overseeing the maintenance of comprehensive documentation of reporting processes, standards and controls Coordinating with internal and external auditors to facilitate audits and reviews Identifying, monitoring and escalating as and when required key issues in the regulatory reporting process leading to material errors in regulatory returns Governance Monitor and ensure that appropriate Change governance is followed across all transformation initiatives Represent the function at the governance forums in place for tracking change initiatives and influence decisions in respect of the change backlog, prioritisation, choice of technology tools and the operating model Leadership Qualities & Characteristics Upholding high ethical standards and ensuring all reporting activities are conducted with integrity and transparency Promoting a culture of diversity and inclusivity, compliance and ethical behaviour within the team Inspiring proactive and innovative behaviours in the team to continuously improve performance and strive for excellence Skills And Experience Regulatory & Business Conduct Display exemplary conduct and live by the Groups Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Banks Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment ] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters Key stakeholders GPO/GPM, Capital & Liquidity & FRR Group Regulatory Reporting Head and Reporting Leads Country Regulatory Reporting CFO, Financial Controller and Country Leads Credit and Market Risk functions Functional Heads and Leads Technology and PSS Head and Leads across PSS and Technology Change Management Head and Leads across Capital & Liquidity Change Qualifications MBA (Fin) or Masters in finance / Accountancy / Economics or affiliated subjects; Undergraduate degree in Science / Engineering / Commerce Chartered Accountant: Risk Management or related Professional Certification will be an added advantage Minimum of 14 years preferably in Capital Regulatory Reporting Strong knowledge of Capital & Liquidity regulations and metrics; Proficient in analytics to drive deep understanding of Capital & Liquidity; Collaboration mindset; able to deliver solutions to improve BAU Skills And Competencies Specific Skill set: Technical Understanding of the banks products and services with specialisation in atleast one of FM, CIB, or Treasury products Financial Reporting skillsets & experience Fundamental understanding of Balance Sheet Management Regulatory reporting experience Conceptual knowhow of Balance Sheet Management metrics and its calculation methods Liquidity, IRRBB, Capital Robust understanding of the Regulatory Framework associated with FINREP, COREP, Liquidity and IRRBB reporting (e g , Basel framework, country regulatory reporting taxonomy) Understanding of IFRS Accounting Soft Skills Very good written and verbal communication skills Ability to engage with senior stakeholders Excellent Interpersonal Communication Strong Business Writing skills Technology Orientation (what Will Give The Candidate An Edge) Knowledge of Python SQL Platforms Knowhow in deploying AI and ML solutions to mechanise processes and achieve scale Leadership Encourage teams to set ambitious goals aligning to Banks aspirational vision Manage sizeable teams and navigate the matrix; Coach and help the team to develop and grow Ability to build trust with team through asking/listening to feedback; partner and influence senior stakeholders in the Businesses and Functions Take timely actions and make bold decisions aligning to goals, champion strong conduct Strategic thinking and a mindset to drive continuous improvement About Standard Chartered We're an international bank, nimble enough to act, big enough for impact For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours When you work with us, you'll see how we value difference and advocate inclusion Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies everyone feels respected and can realise their full potential Show more Show less

Job description Government Partnership Associate Lead_2025-26 POSITION SUMMARY: Job Title: Associate Lead, Government Partnerships Location: Based in Mumbai (may require travel outside Mumbai) Employment Type: Full-time, 6 days a week (with two term breaks) Reporting to: Lead / Director, Partnerships / Operations ABOUT APNI SHALA Apni Shala was co-founded in 2013 with a vision “to build social and emotional competencies among individuals to constructively engage with society and have a harmonious coexistence”. Our approach to Social Emotional Learning (SEL) is informed by the Collaborative of Academic Social and Emotional Learning Framework(CASEL, USA), Narrative Practices, Diversity & Inclusion, Constructivist Learning Theory, and Mindfulness. The foundation is funded by grants and donations from individuals and institutions. To know more about our work, watch The Apni Shala Story. WHAT ARE WE LOOKING FOR? ? Deep commitment to work towards wellbeing and SEL of students and other stakeholders ? Ability to adapt and respond to difficult and uncertain circumstances ? Spirit of collaboration and trust in working with and supporting a team ? Inclination and openness to continuous learning, feedback and growth ? Ability to engage with and solve for inequity and exclusion with compassion ? Commitment to one’s own social emotional development and healing ? Ability and willingness to step in for responsibilities above and beyond the assigned role ? Interest in working with government / low-income schools ROLES AND RESPONSIBILITIES Government Relationship Management: ? Build and maintain strong, long-term relationships with key stakeholders in various government offices (Administrative office, Education office, Health office, PP Cell etc.). ? Ensure timely renewal and approval of necessary permissions for Apni Shala to operate within government schools. ? Coordinate with relevant government officials to ensure smooth execution of Apni Shala’s initiatives. ? Address queries, concerns, and challenges raised by government stakeholders in a proactive and solution-oriented manner. ? Support Apni Shala’s field team in navigating government processes and addressing challenges in program implementation. ? Document and draft official letters and proposals, file notes, presentations, etc. ? Analyse and present the progress of Apni Shala initiatives to govt. Officials and/or organisation’s Address: 61/C, Kamgar Nagar, S. G. Barve Marg, Kurla (E), Mumbai – 400 024 www.apnishala.org | contact@apnishala.org | Registered under Maharashtra Public Trust Act No. E-29950(M) https://youtu.be/e2XR9ulJbrs mailto:contact@apnishala.org leadership team based on insights gathered via different data sources (MIS, etc). ? Regularly visit schools to monitor and support Apni Shala activities on the ground. ? Develop and maintain comprehensive project documentation, including plans, reports, and relevant materials. ? Identify and facilitate new/emerging opportunities for Apni Shala’s engagement with different municipal and state government bodies ? Keep oneself updated with the latest schemes, govt. regulations and programs and changes relevant to the Education and Mental Health ecosystem and proactively bring it to the team for planning purposes. Advocacy & Representation: ? Act as the primary advocate for Apni Shala’s initiatives within government offices, ensuring the organization’s work is recognized and supported at all levels. ? Facilitate and lead stakeholders meetings and deliver presentations. ? Represent Apni Shala at government meetings, education forums, and policy discussions to advocate for the importance and impact of SEL. ? Publish practice-informed articles emerging from Apni Shala’s practices in external media. Team Development ? Working with the leadership team to provide a clear vision, and purpose for the government partnerships at Apni Shala. ? Build the organisational practices and support structure to work with the government for SEL and SEL-aligned Education. ? Supervise and participate (where required) in implementing team members’ performance management processes. ? Supervise the work of assigned staff and mentor them by providing direction, input and feedback. Organizational Development, Strategy and Leadership ? Prepare budgets for government and advocacy-related activities in Apni Shala. ? Contribute to organizational strategy while participating in different organisation meetings. ? Seek and forge strategic partnerships with institutions, organizations, government authorities, or other individuals in any government system. ? Represent Apni Shala as required, including attending important sector events and public meetings ? Operate as a positive role model for the culture of the organization ? Understand and navigate organization dynamics; build a strong informal network with the team ? Review performance of all initiatives against the goal laid out by the teams ? Work with the organizational leadership team to prepare annual departmental budgets ? Participate in resource mobilisation, fundraising, advocacy, communications, culture building and Address: 61/C, Kamgar Nagar, S. G. Barve Marg, Kurla (E), Mumbai – 400 024 www.apnishala.org | contact@apnishala.org | Registered under Maharashtra Public Trust Act No. E-29950(M) mailto:contact@apnishala.org other related activities as guided by the organisation Self and Peer Professional Development ? Work towards personal and professional development (PD) goals by attending organizational PDs and other relevant workshops/courses or reading and researching relevant themes ? Participate in supervision meetings facilitated by your supervisor to build a practice of reflection, and personal and professional development. ? Contribute towards the team’s development by engaging actively in professional development opportunities, co-planning and collective work. QUALIFICATIONS, SKILLS AND ABILITIES ? Minimum of 4 to 6 years of experience in government relations, partnership management, or advocacy roles, preferably in the education or social impact sector. ? Strong knowledge of government structures and processes, especially related to the education sector. ? Well-developed oral and written communication skills in English and fluency in conversational Marathi ? Communication, negotiation and interpersonal skills, with the ability to engage and build relationships with individuals at all levels of government. ? Ability to work in ambiguity and uncertainty ? Proficiency in writing clear, concise, and well-structured reports that effectively communicate project progress, outcomes, and recommendations to stakeholders. ? Ability to offer and receive constructive feedback and create plan of action for improvement ? Ability to collaborate and cooperate with team members ? Ability and comfort with extensive travel within and outside Mumbai ? Experience leading, managing or supporting teams ? Ability to problem solve, recommend and implement solutions ? Fluency in using Microsoft Office, and Google Apps (Drive, Docs, Sheets, Slides) APPLY NOW Send your resume and cover letter by email to hr@apnishala.org. Please mention “Application for the position of Associate Lead - Government Partnerships” in your subject line. In your cover letter, tell us what you think is the significance of Apni Shala’s work in the larger education ecosystem. What do you think you will bring to this role that will help AS achieve its mission? For more about Apni Shala, please visit Apni Shala online at www.apnishala.org www.apnishala.org | apnishala.wordpress.com | facebook.com/apnishala Address: 61/C, Kamgar Nagar, S. G. Barve Marg, Kurla (E), Mumbai – 400 024 www.apnishala.org | contact@apnishala.org | Registered under Maharashtra Public Trust Act No. E-29950(M) mailto:hr@apnishala.org mailto:contact@apnishala.org

Required Skills Behavioral | Microland Skills | Execution Excellence Functional | IT Change Management | Reviewing and Closing of Requests for Change (RFCs) Behavioral | Aptitude | Tasks Related Skills Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Intermediate Certificate Skills Required: - Co-ordinate, facilitate, advice, and manage cross-regional and global changes - Act as a facilitator for/between the Regional Change Managers where necessary - Convene, chair, and minute the Global CAB (Change Advisory Board) - Ensure adherence to the Change Management policy both regionally and globally - Assess RFCs (Request for Changes) for completeness and validity - Ensure that Prioritization and Categorization of RFCs occur within limits defined for that region or globally - Reject RFCs which lack appropriate information - Provide authorization for all RFCs to proceed (no RFC may proceed without authorization of the Change Manager or his nominated deputy) - Manage and communicate the Forward Schedule of Changes (FSC) / Change Calendar - Ensuring that RFCs have been raised for all changes taking place - Filtering, reviewing and assessing all of the changes that are raised - Determining the correct approval levels to be applied to the change - Steering changes through the review and approval process - Facilitating the risk and impact assessment process for each change - Preparing the documentation required to support the Technical Reviews and CAB meetings - Attending Technical Review meetings for change related items - Publication and circulation of the post-meeting change documentation for CAB meetings - Notifying change owners and implementers of the approval, rejection and rescheduling of changes Confirming the closure and closure status of changes and conducting any post implementation reviews required - Production of management statistics on the Change Process

Required Skills Functional | Basic Accounting Principles | Expenses and Revenues Functional | Basic Accounting Principles | Entries to Journals and Ledgers Education Qualification : Any Masters Details: 1. Review and verify invoices and check requests and set invoices up for payment 2. Enter and upload invoices into system 3. Post transactions to journals, ledgers and other records 4. Reconcile accounts payable transactions 5. Prepare analysis of accounts and monthly provisions 6. Monitor accounts to ensure payments are up to date 7. Research and resolve invoice discrepancies and issues 8. Maintain vendor files vendor reconciliations 9. Correspond with vendors and respond to inquiries 10. Produce monthly reports and assist with month end closing 11. Provide supporting documentation for audits