Job
Description
Role Overview: As a Workday Extend Analyst at UST, you will play a key role in the Workday AMS/Post-Production support team. Your responsibilities will include administering, maintaining, and supporting Workday production systems for customers. By leveraging your prior HRIS experience, you will enhance customer teams" capabilities to ensure a stable production environment and maximize value from Workday. Key Responsibilities: - Partner with customer teams to provide live support on Workday, resolving issues, maintaining data integrity, addressing integration challenges, and optimizing processes for efficiency - Manage and support various Workday system modules and integrations, oversee semi-annual upgrade processes, and implement new functionality as required - Facilitate problem-solving between third-party vendors, customer resources, and subject matter experts/process owners - Utilize data software tools such as Cloud Connect, Workday Studio, XML, or Web Service Calls to maintain Workday functionality and integrations - Develop test scripts, document test scenarios, and conduct testing activities during semi-annual release upgrades or feature launches - Work collaboratively to ensure client satisfaction and success, contributing to UST's reputation and growth - Collaborate with internal UST product teams to leverage internal capabilities and accelerators for customers Qualifications Required: - 3+ years of experience in Workday, specifically in a customer-facing or AMS/post-production support role - Proficiency in gathering business requirements and translating them into Workday functionality, including testing routines to validate solutions pre-production - Configuration expertise to implement new Workday features, enhance existing functionalities, and create custom reports or integrations - Experience in managing annual HR processes like compensation planning and open enrollment - Ability to multitask effectively while maintaining a focus on quality - Strong communication, presentation, analytical skills, with attention to detail and quality - Emphasis on customer satisfaction while managing client expectations - Certification in relevant areas is a plus About the Company: At UST, a global organization with over 29,000 employees in 25 countries, we focus on helping our clients achieve growth and success through transformative solutions. By combining talent, tools, and innovative ideas, we co-create lasting change that impacts billions of lives. To learn more, visit UST.com. Values: At UST, we uphold values that have defined our culture since inception. We prioritize humility, humanity, and integrity, fostering enduring relationships, promoting innovation, championing diversity and inclusion, and placing people at the core of our operations. Note: The skills mentioned in the job description include Workday Integration, Workday Extend, and Workday Core Connectors.,
