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Associate II, Field Technical Service Engineering

Associate II, Field Technical Service Engineering

Alcon

0 years

9 - 10 Lacs

thiruvananthapuram

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

service engineering reports analysis recruitment training

Work Mode

On-site

Job Type

Part Time

Job Description

Responsible to ensure all Alcon equipment at customers’ site and demo equipment are functioning effectively as per the specifications. Identifying and correcting more complex problems associated with start-up -Researching, evaluating, and recommending new products or equipment upgrades that will meet customer needs -Developing on-going relationships with customers to secure future business - AMC/CAMC sale and renewals -Instructing clients on the proper usage and operation of equipment -Documenting and maintaining clients’ service logs -Preparing reports for product failure analysis and serviceability issues and escalating to relevant engineering teams

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.

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Associate II, Field Technical Service Engineering