Associate Director, Agentic AI

Responsibilities

• Engage with the multiple client areas (external and internal) and truly understand their problem and then deliver and support solutions that fit their needs.
• Understand the existing S&P Global product to leverage existing products as necessary to deliver a seamless end to end solution to the client.
• Evangelize agentic capabilities through workshops, demos, and executive briefings.
• Educate and spread awareness within the external client-base about automation capabilities to increase usage and idea generation.
• Increase automation adoption by focusing on distinct users and distinct processes.
• Deliver exceptional communication to multiple layers of management for the client.
• Provide automation training, coaching, and assistance specific to a users role. Demonstrate strong working knowledge of automation features to meet evolving client needs.
• Extensive knowledge and literacy of the suite of products and services offered through ongoing enhancements, and new offerings and how they fulfill customer needs.
• Establish monitoring frameworks for agent performance, drift detection, and self-healing mechanisms.
• Develop governance models for ethical AI agent deployment and compliance.

Preferred Qualification

• 12+ years work experience with 5+ years in the Automation/AI space
• Knowledge of:
• Cloud platforms (AWS SageMaker, Azure ML; etc)
• Orchestration tools (Prefect, etc)
• Agentic toolkits (LangChain, LlamaIndex, AutoGen)
• Experience in productionizing AI applications.
• Strong programming skills in python and common AI frameworks
• Experience with multi-modal LLMs and integrating vision and text for autonomous agents.
• Excellent written and oral communication in English
• Excellent presentation skills with a high degree of comfort speaking with senior executives, IT Management, and developers.
• Hands-on ability to build quick prototype/visuals to assist with high level product concepts and capabilities.
• Experience in deployment and management of applications utilizing cloud-based infrastructure.
• A desire to work in a fast-paced and challenging work environment
• Ability to work in a cross functional, multi geographic teams