Associate - Call Centre

0 - 2 years

2 - 3 Lacs

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Multilingual proficiency Tamil English + Any one regional language

Work Mode

Work from Office

Job Type

Full Time

Job Description

  • To handle inbound/outbound calls/Email
  • Good oral/written communication
  • Good listening ability as in pay full attention to the customer without interrupting
  • Ability to understand the product/services to the customers.
  • Maintain a friendly, empathetic, and professional tone in every customer interaction
  • Speak slowly and clearly to ensure the customer understands
  • Use simple, direct language
  • Adhere to service scripts, quality standards.
  • Adhere shift time and be consistent in availability

    Role & responsibilities


Multilingual proficiency (Tamil/English + Any one regional language)

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