Associate - Business Analyst-Back-End/ Data Entry -Complex Transaction Processing

1 - 5 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

**Job Description:** As an underwriting specialist in the P&C Insurance domain, you will primarily be responsible for processing transactions according to the Service Level Agreements (SLAs) set by the client. This involves ensuring that all transactions are handled in line with the defined desktop procedures, meeting assigned targets as per SLAs, and maintaining transaction quality within predefined parameters. You will be expected to work under strict deadlines, striving to exceed expectations across all process metrics and customer satisfaction measures. **Key Responsibilities:** - Process transactions in adherence to SLAs - Follow defined desktop procedures for transaction processing - Meet assigned targets as per SLA requirements - Maintain transaction quality within predefined parameters - Work within strict deadlines - Strive to exceed expectations for process metrics and customer satisfaction measures - Actively participate in Process Improvement initiatives such as AIM (All Ideas Matters) - Be flexible to work in rotating/flexible 24*7 shifts to cover extended operational hours **Qualifications Required:** - Knowledge of P&C Insurance underwriting - Willingness to work in rotating/flexible 24*7 shifts - Strong orientation towards Process Improvement - Ability to meet strict deadlines and exceed expectations - Excellent communication and collaboration skills (Note: No additional details of the company are provided in the job description),

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EXL

Business Process Management / Analytics

New York

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