Assistant Service Manager/Service Advisor

Role Summary:
Assist the Service Manager in daily workshop operations, customer handling, technician management, and achievement of service targets. Ensure high-quality service delivery and customer satisfaction.

Key Responsibilities

• Supervise workshop operations and allocate jobs to technicians.
• Ensure timely vehicle servicing, quality control, and adherence to OEM standards.
• Handle customer complaints, service follow-ups, and ensure smooth customer experience.
• Monitor job cards, billing, warranty claims, and DMS updates.
• Maintain workshop discipline, productivity, and housekeeping.
• Coordinate with spare parts, sales, and OEM representatives.
• Support service camps, promotions, and CSI improvement initiatives.
• Track daily service performance, revenue, and customer feedback.

Job Types: Full-time, Permanent

Pay: ₹9,804.85 - ₹18,569.54 per month

Work Location: In person