Assistant Manager

Job Description

Responsibilities: Problem Solving approach to improve Lean and impact processes across bothVerticals Lead, and mentor a team of Data Researchers/Sr. Data Researchers in providing accurate and reliable data to external clients Day-to-day people management including clarifying queries of the analysts and ensuring that collection procedures are being followed Collaborate with other local/global leaders in achieving departmental goals Handle special projects that may be assigned on an ad-hoc basis Driveperformance reviews, talentdevelopment and workflow queues Mentor team members, identify lapses, and conduct training if required on the job on developing trends, to build a highly skilled team Ensure team members adhere to company rules and work ethics Proactively identify and troubleshoot system related issues Drive initiatives and suggest lean ideas to improve the business efficiency What Were Looking For: Basic Qualifications: Good problem-solving skills, effective coordination & stakeholder management across different sites and departments Capacity to give and accept feedback constructively and provide coaching to the team Exceptional oral and written communication skills Flexibility to work across various shifts including night shift on rotational or need basis People management skills, ability to build and motivate a team Maintains high ethical standards both personally and professionally, to maintain transparency in the team Proven ability to work with minimal direction, maintain focus while working with routine tasks Preferred Qualifications: B.Com. / BBA / M. Com. / MBA or anystream Advance Proficiencyof MS Excel Knowledge of SQL will be anadded advantage Basic Knowledge of Lean or Automation/Robotics (Blue Prism, Python, R etc.) would be an addedadvantage.