Assistant Manager - Quality

Intertek is looking for Assistant Manager - Quality to join our dynamic team and embark on a rewarding career journey As an Assistant Manager - Quality, your primary role is to support the overall quality management system within an organization
You will work closely with the Quality Manager or other senior quality professionals to ensure that products, services, and processes meet or exceed quality standards and customer expectations Here are some key responsibilities typically associated with the role of an Assistant Manager - Quality:Quality Assurance: Assist in developing, implementing, and maintaining quality assurance processes and procedures This includes conducting audits, inspections, and assessments to identify areas for improvement and ensure compliance with applicable quality standards and regulations Process Improvement: Collaborate with cross-functional teams to analyze existing processes and identify opportunities for improvement Use tools and methodologies such as Lean Six Sigma to streamline processes, reduce waste, and increase efficiency Quality Control: Oversee the inspection and testing of products or services to ensure they meet specified requirements This may involve establishing quality control plans, developing inspection criteria, and coordinating with production or service delivery teams to address any quality issues Data Analysis: Collect and analyze data related to quality performance indicators, such as defect rates, customer complaints, and non-conformance incidents Use statistical techniques and quality management software to identify trends, root causes, and areas for corrective and preventive actions Training and Documentation: Assist in developing and delivering quality-related training programs for employees at all levels Ensure that relevant quality documentation, such as standard operating procedures, work instructions, and quality manuals, are up to date and accessible to the appropriate personnel Supplier Management: Collaborate with procurement and supply chain teams to establish and maintain relationships with suppliers Monitor supplier performance, conduct supplier audits, and address any quality issues or non-compliance concerns Continuous Improvement: Promote a culture of continuous improvement by encouraging employees to identify and implement quality enhancement initiatives Facilitate cross-functional improvement projects, engage in problem-solving activities, and support the development of a quality mindset throughout the organization Regulatory Compliance: Stay updated on relevant quality regulations and industry standards to ensure compliance Assist in preparing for audits and inspections by regulatory bodies, as well as addressing any findings or recommendations