ASSISTANT MANAGER - FRONT OFFICE

You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, while ensuring that employee, guest, and owner expectations are met. As the Assistant Manager - Front Office, your main role will be to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. Key Responsibilities: - Assist the Front Office Manager in overseeing the daily operations of the Front Desk - Ensure that guest check-in and check-out processes are handled efficiently - Handle any guest inquiries or complaints in a professional and courteous manner - Supervise and train Front Office staff to maintain high service standards - Collaborate with other departments to ensure seamless guest experiences Qualifications Required: - Minimum of 2 years" work experience as an Assistant Manager or Team Leader in Front Office / Guest Relations within a hotel setting - Strong communication and customer relations skills ,