Assistant Manager- Front Office (Duty Manager)

As an Assistant Manager - Front Office at Hyatt International, you will play a key role in ensuring the smooth operation of the department in alignment with the company's Corporate Strategies and brand standards. Your primary focus will be on meeting the expectations of employees, guests, and owners. You will support the Front Office Manager in overseeing the daily activities at the hotel's Front Desk. Key Responsibilities: - Assist the Front Office Manager in managing the Front Desk operations - Ensure seamless check-in and check-out processes for guests - Handle guest inquiries and resolve any issues or complaints in a timely and efficient manner - Supervise and train Front Office staff to deliver exceptional customer service - Collaborate with other departments to ensure a positive guest experience Qualifications Required: - Minimum of 2 years of experience as an Assistant Manager or Team Leader in Front Office or Guest Relations within a hotel environment - Strong communication skills to effectively interact with guests and team members - Customer relations skills to address guest needs and concerns promptly Please note that there are no additional details about the company provided in the job description.,