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Bajaj Finance
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Assistant Manager - Debt Management Services - SME

Assistant Manager - Debt Management Services - SME

Bajaj Finance

0 - 2 years

5 - 9 Lacs

vapi india

Posted:4 days ago| Platform:

Apply

Skills Required

legal risk management business risk analysis

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assistant Manager - Debt Management Services - SME
Job Purpose
To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits. Duties and Responsibilities

Achieve collections target by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Manage Daily Risk Report (DRR).

Develop and implement strategies to improve collection rates.

Track cases individually and ensure resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy development and execution.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinate with internal and external clients.

Required Qualifications and Experience

Proven experience in achieving collections targets by visiting customers/agencies.

Ability to monitor performance against set parameters and provide updates.

Knowledge of legal guidelines related to product repossession.

Experience in maintaining accurate records and providing regular reports.

Strong escalation handling and issue resolution skills.

Experience with Daily Risk Report (DRR) management.

Ability to develop and implement strategies to improve collection rates.

Case tracking and timely resolution as per AOP.

Portfolio management experience.

Expertise in debt collection strategy and execution.

Demonstrated ability to achieve set targets.

Knowledge of regulatory compliance standards.

Proficiency in reporting and analysis.

Risk management skills.

Leadership and team management abilities.

Experience in vendor management.

Strong coordination skills with internal and external clients.

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