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Bajaj Finance
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Assistant Manager - Debt Management Services - SME

Assistant Manager - Debt Management Services - SME

Bajaj Finance

0 - 2 years

5 - 9 Lacs

himatnagar india

Posted:4 days ago| Platform:

Apply

Skills Required

legal risk management business risk analysis

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assistant Manager - Debt Management Services - SME
Job Purpose
To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits. Duties and Responsibilities

Achieve collections target by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with during product repossession.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Manage Daily Risk Report (DRR).

Develop and implement strategies to improve collection rates.

Track cases on a case-to-case basis.

Achieve resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy development and execution.

Target achievement.

Ensure regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinate with internal and external clients.

Required Qualifications and Experience

Experience in achieving collection targets through customer/agency visits.

Ability to monitor and report on performance against established parameters.

Knowledge of legal guidelines related to product repossession.

Record keeping of customer interactions and transactions.

Reporting on collection activities and performance.

Experience in handling escalations and resolving issues.

Daily DRR management experience.

Ability to develop and implement collection improvement strategies.

Case tracking and timely resolution skills.

Portfolio management proficiency.

Understanding of debt collection strategies and regulatory compliance.

Analytical and reporting skills.

Risk management capabilities.

Team leadership experience.

Vendor management skills.

Ability to coordinate with both internal and external clients.

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