Assistant Delivery Manager Operations (Payers Services Claims)

As a Senior Quality Control Specialist for the Accounts Receivable process at our company in Chennai, India, your role involves collaborating with senior leaders to establish a robust quality control system. You will play a key role in transitioning new projects, engaging with clients, and ensuring that the team meets business requirements. Your responsibilities will also include overseeing project progress, participating in client meetings, monitoring quality standards for executives, and addressing operational and staffing issues promptly and effectively. Key Responsibilities: - Collaborate with senior leaders to develop a robust quality control system for the Accounts Receivable process - Participate in the transition of new projects, engage with clients, and ensure the team meets business requirements - Oversee project progress and participate in client meetings - Facilitate and monitor quality standards for executives - Address operational and staffing issues promptly and effectively Qualifications Required: - Minimum 11 years of work experience Please note that this role requires excellent communication and people skills, as well as the ability to work in the US Shift (06:00 PM to 03:00 AM IST). Strong project management and client coordination skills are also essential for this position.,