Urgent Hiring - Telesales Executive You will be responsible for closing sales deals and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. Contact potential or existing customers to inform them about a product or service. Answer questions about services of the company. Enter and update customer information in the database. Take and process orders in an accurate manner. Handle grievances to preserve the company s reputation. Go the extra mile to meet sales quota and facilitate future sales. Keep records of Client visit and sales and note useful information. Outstanding negotiation skills with the ability to resolve issues and address complaints. Ability to learn about products and services and describe/explain them to prospects.
JOB DESCRIPTION The candidate will be part of an application in the Financial Sector and take care of business development by building relationships with potential clients. All products & services are highly niche. Candidates will undergo training in F&O Segment and will have exposure to Derivative analysis through our training programme. Duties 1. Handling Incoming and outbound calls. 2. Working towards converting the potential clients to our clients by providing them with detailed information & solving their queries. 3. Build Relationships with existing as well as future clients 4. Partake in strategizing new initiatives for growing business with a quantifiable end product. 5. Rotational Shifts are limited to only 2 instances in a month. For working on any non-working days (weekends or public holidays) as per the team’s requirement, a compensatory off for the same will be provided. Key Responsibility Areas (KRAs) Reasonable Revenue Targets linked with very attractive Incentives. Criteria for Applying 1. Have an interest in Financial Markets. Prior Knowledge of the same will act as an advantage 2. Open to learning new things 3. Good communication skills (Languages known: English, Hindi, Marathi, Telugu, Gujarati, etc. Any other languages known will provide an edge. 4. Persuasive in nature with good negotiations skills 5. Ability to work in a fast-paced environment 6. Target Driven/Result Oriented
📞 Job Title: Telesales Executive – Stock Advisory🏢 Industry: Financial Services / Stock Market Advisory📍 Location: [Customizable – e.g., Bengaluru , Remote]🕒 Work Hours: Monday to Friday, 9:00 AM – 6:00 PM; Saturday 10:00 AM – 3:00 PM💼 Employment Type: Full-time 🎯 Key Responsibilities: Client Outreach: Make outbound calls to potential clients to promote stock advisory services and explain investment opportunities. Lead Conversion: Convert leads into active clients by understanding their financial goals and offering tailored stock recommendations. Advisory Support: Communicate recommendations from the technical research team to clients, including buy/sell signals and market trends. Relationship Management: Build and maintain long-term relationships with HNI and retail clients through regular follow-ups and updates. Market Updates: Provide clients with timely information on market movements, news flows, and portfolio performance. Sales Targets: Meet daily, weekly, and monthly sales targets set by the management. CRM Management: Maintain accurate records of client interactions, feedback, and sales progress using CRM tools. 🧠 Required Skills & Qualifications: Strong communication skills in English and Hindi (additional regional languages are a plus) Basic understanding of stock market concepts (candlestick patterns, technical indicators, etc.) Ability to explain complex financial ideas in simple terms Prior experience in telesales or financial advisory preferred Minimum qualification: 12th pass or graduate in any discipline
Your role Establish and maintain positive relationships with existing clients. Provide prompt, efficient, and satisfactory responses to customer inquiries. Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments. Analyse customer data to identify patterns and insights; and leverage this information to enhance customer relationship management strategies. Collaborate with other departments (marketing, sales, logistics, and product development) to optimise the existing customer experience journey. Your tasksManage customer interactions, inquiries and complaints across various channels, including email, phone, and social media. Support successful customer retention initiatives, such as customised marketing campaigns and loyalty programs. Monitor customer feedback regularly and identify areas of improvement in our products and services. Stay updated about industry trends and CRM best practices to ensure our processes and procedures are optimised.