MAXIMUM SALARY- 25000 PM Company Description Established in 2011, Asort.com is a digital ecosystem aimed at accelerating and enabling Co-Commerce. It connects businesses with great products and services to relevant communities, ensuring a larger reach to the right target audience. With over 10 lakh community members, Asort.com operates across 20+ states in India, including Tier 1, Tier 2, and Tier 3 cities. The platform features 10+ private labels and focuses on business and personal growth for its community members while contributing to nation-building. Role Description This is a full-time on-site role for a Customer Service Representative located in Gurugram. The Customer Service Representative will be responsible for addressing customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include handling customer service requests, resolving issues efficiently, and maintaining a high level of customer support. Qualifications Skills in Customer Service, Customer Support, and ensuring Customer Satisfaction Experience in managing Customer Experience and handling Customer Service Representatives Excellent communication, problem-solving, and organizational skills Ability to work efficiently in a fast-paced environment Proficiency in using customer service software and tools Previous experience in a customer service role is advantageous Bachelor's degree in Business Administration, Communications, or a related field
Maximum salary 25000 PM Key Responsibilities Digital Marketing & Ads Management Create and optimize paid campaigns on Meta (Facebook/Instagram) and Google platforms Monitor KPIs, adjust budgets, and analyze campaign performance Develop social media strategies and manage daily posting across platforms Content Strategy & Creation Develop content strategy aligned with business goals and target audience research Create engaging content (articles, social posts, blogs) using AI tools Coordinate with design teams and manage content production workflows Maintain editorial calendars and ensure content quality standards Distribution & Analytics Execute content distribution across multiple channels Manage influencer marketing and promotional campaigns Track performance metrics and provide monthly reports with actionable insights Collaborate with sales, product, and customer service teams Requirements Must Have: 2-3 years experience in digital marketing and content strategy Expertise in Meta ads and Google advertising platforms Strong content creation skills with AI tools knowledge Proficient in English & Hindi Experience with Canva, WordPress, and analytics tools Understanding of SEO and social media trends