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IT Support Associate - Level IV

Cummins India

3.0 - 6.0 years

Pune, Maharashtra, India

On-site

Description The IT Support Associate Level IV works autonomously to provide advanced system and network operational support, ensuring the effectiveness, efficiency, accuracy, and availability of IT resources for end users. This role involves diagnosing and resolving complex IT issues with minimal supervision, managing incidents and service requests, and proactively identifying opportunities for service improvement. The associate collaborates closely with cross-functional teams, coaches and develops less experienced IT Support Associates, and supports continuous improvement initiatives aligned with Cummins values and Six Sigma methodologies. Key Responsibilities Provide IT production and oper...

Posted 2 weeks ago

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