Job Title: Business Development Executive Location: Chennai (On-site) Experience Required: 3–5 years in the shipping/logistics industry Company: Arrow Shipping About Us: Arrow Shipping is a leading logistics and customs solutions provider, specializing in freight forwarding and end-to-end customs clearance services. As a trusted partner to over 1000 clients, we are committed to delivering seamless, compliant, and cost-effective shipping solutions across the globe. Role Overview: We are seeking an experienced and proactive Business Development Executive to join our team. The ideal candidate will be responsible for managing and converting inbound leads from our website, as well as initiating strategic cold outreach to expand our client base in freight forwarding and customs clearance services. Key Responsibilities: Follow up on incoming leads generated via our website forms (freight forwarding and customs clearance). Qualify, nurture, and convert leads into long-term business relationships. Conduct cold outreach to potential clients in the shipping and logistics industry. Build and maintain a strong pipeline of prospects through consistent engagement. Collaborate with the operations and marketing teams to align client needs with service capabilities. Maintain accurate and updated records of all sales activity using internal CRM tools. Prepare reports, client proposals, and presentations as needed. Required Skills & Qualifications: 3–5 years of proven experience in business development or sales within the shipping/logistics/freight forwarding industry. Strong verbal and written communication skills. Demonstrated ability to convert leads and close deals. Self-motivated, organized, and results-driven. Proficient in Microsoft Office tools (Excel, Word, Outlook, PowerPoint). Ability to work independently and as part of a collaborative team. What We Offer: Competitive salary + performance-based incentives. Opportunity to grow within a dynamic, expanding company. Work alongside experienced professionals in a supportive environment. Access to ongoing training and development. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Position: Documentation Expert Location: Chennai Employment Type: Full-time About the Role We are hiring an experienced Documentation Expert to join our Customs Broker/Customs House Agent (CHA) operations in Chennai. This role requires prior hands-on experience in customs clearance documentation, transporter coordination, and compliance processes. Freshers will not be considered. Key Responsibilities Prepare, verify, and file Bills of Entry (B.E.) and related customs documentation through ICEGATE. Draft and manage shipping bills, invoices, packing lists, delivery challans, and other statutory documents. Maintain accurate records of all import/export documentation. Coordinate with transporters, CFS, and internal teams to ensure smooth cargo movement. Apply for and manage e-Way Bills and ensure GST compliance. File and archive documents systematically (physical & digital). Track shipments and monitor clearance status to avoid delays. Support accounts with duty payment documentation and billing support. Assist in audits and compliance checks. Identify and resolve discrepancies in documentation proactively. Qualifications & Skills Mandatory: Minimum 3 –5 years of proven experience in documentation under a Customs Broker/CHA setup. Strong knowledge of customs procedures, ICEGATE portal, GST, and e-Way Bill processes . Bachelor’s degree in Commerce, Logistics, Supply Chain, or related field preferred. Proficiency in MS Office (Excel, Word, Outlook). Strong coordination, communication, and organizational skills. Ability to work independently under pressure and meet deadlines. Job Type: Full-time Pay: ₹22,000.00 - ₹25,000.00 per month