· Diploma / BE – Electrical / Electronics / Comp Science /BCA · Min 3 years ex· Diploma / BE – Electrical / Electronics / Comp Science /BCA · Min 3 years exp in Desktop Support operation · Good Desktop level Trouble shooting skill · Good printer Trouble shooting · Exposure to Switching, Router installation. · Good Communication skill · Should have flair of knowledge in Server Maintenance / Server OS / Mail Managementp in Desktop Support operation · Good Desktop level Trouble shooting skill · Good printer Trouble shooting · Exposure to Switching, Router installation. · Good Communication skill · Should have flair of knowledge in Server Maintenance / Server OS / Mail Management Job Type: Full-time Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Education: Bachelor's (Preferred) Experience: IT: 2 years (Preferred) total work: 2 years (Preferred) Work Location: In person
Role & responsibilities Lead Generation: Identify and target potential clients through research, networking, cold calling, and other strategies. Sales Outreach: Engage with prospects through emails, calls, and meetings to understand their needs and present suitable products or services. Client Relationship Management: Build and maintain long-term relationships with new and existing clients to ensure satisfaction and repeat business. Market Research: Analyze market trends, competitor activity, and client feedback to inform business strategies and proposals. Sales Presentations & Proposals: Prepare and deliver compelling presentations and proposals to potential clients. Negotiation & Closing: Negotiate terms and pricing with clients, close deals, and meet sales targets and KPIs. Collaboration: Work closely with the sales and marketing teams to align business development strategies with the companys goals. Reporting: Maintain accurate records of sales activities and client interactions in CRM tools and provide regular reports to management. Preferred candidate profile Education: A bachelor's degree in Business, Marketing, or related field is preferred but not mandatory. Industry Knowledge:IT and Hardware Support Perks and benefits Competitive salary and performance-based incentives. Opportunity to work in a fast-paced, growth-oriented environment. Career development and growth opportunities. Collaborative and supportive team culture. Job Type: Full-time Pay: From ₹16,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Life insurance Paid sick time Paid time off Provident Fund Work from home Experience: IT Sales: 1 year (Preferred) Language: English (Preferred) Work Location: In person
As a First-Level Support Technician, your primary responsibility will be to provide technical assistance to end-users through various channels such as phone, email, and in-person interactions. You will be the initial point of contact for troubleshooting hardware, software, and network-related issues. Your duties will include logging and tracking user problems in the help desk ticketing system, ensuring accurate documentation and timely updates. For more complex issues, you will identify and escalate them to senior IT staff or second-level support. In addition to providing technical support, you will also be involved in setting up, installing, and maintaining hardware devices like computers, printers, and mobile devices. Basic repairs, replacements, and installations will be within your scope. Software support tasks include installing, configuring, and troubleshooting standard applications such as Microsoft Office and email clients. You will also assist users with common networking issues like VPN connectivity, Wi-Fi troubleshooting, and LAN connectivity. User account management will be part of your responsibilities, which includes creating, modifying, and deleting user accounts, managing access rights, and assisting with password resets. Your role will require you to deliver professional and timely customer service to ensure end-users are satisfied with issue resolutions. Moreover, you will maintain clear records of issues, resolutions, and user interactions for future reference and reporting purposes. Your qualifications for this position include a high school diploma or equivalent, with an associate's degree in Information Technology or a related field being a plus. Ideally, you should have 1-2 years of experience in IT support or help desk roles. Technical skills required include basic knowledge of operating systems, familiarity with common office software, understanding of networking concepts, and experience in troubleshooting hardware and peripherals. Strong communication skills, problem-solving abilities, and a focus on customer service are essential for this role. Additional skills such as experience with remote support tools, knowledge of Active Directory, and familiarity with ITIL best practices are advantageous. This is a full-time position with the potential for occasional after-hours or weekend shifts based on company needs or urgent issues. The benefits package includes cell phone reimbursement, health insurance, internet reimbursement, life insurance, paid sick time, and Provident Fund. The work schedule is Monday to Friday during day shifts at the in-person work location, starting on 16/03/2025.,
As a Marketing Management Trainee, you will be responsible for supporting the sales and marketing teams in achieving business goals through various strategies and campaigns. Your role will involve collaborating with cross-functional teams, conducting market research, and assisting in customer relationship management activities. Additionally, you will participate in training sessions to enhance your knowledge about the industry and develop key skills required for a successful career in sales and marketing. Key Responsibilities: - Sales Support and Strategy: Assist in implementing sales strategies, analyzing customer data, and generating leads. Identify new market segments and business opportunities. - Marketing Campaign Execution: Collaborate with the marketing team to develop and execute online and offline marketing campaigns. Monitor campaign effectiveness and suggest improvements. Create content for digital marketing channels. - Customer Relationship Management: Build and maintain relationships with clients, address queries, and provide product/service information. Support customer retention activities to enhance loyalty. - Market Research and Analysis: Conduct market research to understand trends, competitors, and customer needs. Analyze sales data and feedback to provide actionable insights. Gather competitor intelligence to refine sales strategies. - Team Collaboration & Administrative Support: Work closely with cross-functional teams to ensure alignment on objectives. Provide administrative support, prepare reports, track marketing budgets, and update CRM systems. Assist in organizing promotional events and customer meetings. - Training and Development: Participate in structured training sessions, meet with managers for feedback, and shadow senior staff members. Learn about industry practices, company products, and best sales strategies. Requirements: - Recent graduate with an MBA in Marketing, Sales, or related fields. - Strong interest in pursuing a career in sales and marketing. - Excellent communication skills, both written and verbal. - Analytical and data-driven with the ability to adapt to changing market dynamics. - Proficiency in MS Office Suite and basic understanding of digital marketing tools. - Ability to work independently and as part of a team. - Strong interpersonal skills and a customer-centric approach. Experience: 0 to 1 year Education: Master's (Required) Willingness to travel: 75% (Required) Work Location: Remote Job Type: Full-time Benefits: - Cell phone reimbursement - Health insurance - Internet reimbursement - Life insurance - Paid sick time - Provident Fund - Work from home Schedule: Day shift Performance bonus Yearly bonus Joining bonus (Hybrid remote in Chennai, Tamil Nadu),