Arham Agro Exports

Job Title:Delivery Executive – Grocery Delivery (Bike Required) Location: Mulund, Mumbai Company Overview:Swipo is a fast-growing, 100% vegetarian, D2C grocery delivery startup focused on delivering fresh fruits, vegetables, dairy, and daily essentials with AI-powered convenience. We’re on a mission to make grocery delivery faster, smarter, and more local. Key Responsibilities:Pick up and deliver grocery orders from Swipo partner hubs or local stores to customers in the Mulund region. Ensure on-time and safe delivery while maintaining product freshness. Follow assigned delivery time slots and routes for maximum efficiency. Collect digital or cash payments when required (cashless-first model). Maintain professional behavior and represent Swipo’s customer-first values during every interaction. Handle grocery items with care, especially perishable goods like milk, fruits, and vegetables. Coordinate with the operations team in case of delays, address mismatches, or customer issues. Maintain daily delivery logs and report any discrepancies. Requirements:Own a two-wheeler (bike) with valid driving license and RC book. Must have a valid PAN card, Aadhaar card, and bank account. Age: 18 – 45 years Must own a smartphone (Android preferred) to use the Swipo Delivery App. Basic understanding of Google Maps and local Mulund routes. Prior delivery experience preferred (Zepto, Blinkit, Dunzo, etc.), but freshers welcome. Good communication skills (Hindi, Marathi preferred; basic English is a plus). Salary & Perks:Fixed Monthly Salary + Per Delivery Incentives Fuel Allowance (based on kilometers) Performance Bonuses Referral bonuses for bringing in other delivery partners. Weekly payouts or daily payout options available. Opportunity to grow into Field Supervisor or Hub Coordinator roles based on performance. Shift Options:Morning Shift: 6 AM – 2 PM Evening Shift: 2 PM – 10 PM Flexible shift scheduling available. Why Join Swipo?Work with a fast-scaling brand rooted in local understanding. Be part of a zero-cash burn model with long-term growth potential. Get access to consistent daily orders and early-mover advantage in your zone. Earn more with subscription-based delivery zones and repeat customers.

About the job: As a Customer Acquisition Manager at SWIPO - Direct to Customer Grocery and Daily Essential delivery application, you will play a crucial role in driving the growth of our business through effective acquisition strategies. Your proficiency in English, both written and spoken, will be essential in communicating with potential customers and stakeholders. Your strong skills in written communication, MS-Office, analytical thinking, and business analysis will enable you to develop targeted acquisition campaigns and measure their success. Your interpersonal skills will be key in building relationships with customers and coordinating with internal teams. Your expertise in digital marketing and email marketing will be instrumental in reaching and converting new customers. Key responsibilities: 1. Develop and implement customer acquisition strategies to drive business growth. 2. Analyze market trends and customer data to identify acquisition opportunities. 3. Collaborate with marketing teams to create targeted digital marketing campaigns. 4. Utilize email marketing tools to engage and convert potential customers. 5. Track and report on the effectiveness of acquisition efforts using analytics tools. 6. Coordinate with sales teams to ensure a seamless customer acquisition process. 7. Continuously optimize acquisition strategies based on performance data and market feedback. Who can apply: Only those candidates can apply who: are from Mumbai only Salary: ₹ 2,03,000 - 3,15,000 /year Experience: 0 year(s) Deadline: 2025-07-06 23:59:59 Skills required: MS-Office, Digital Marketing, Email Marketing, Analytical Thinking, Business Analysis, Coordination, English Proficiency (Spoken), English Proficiency (Written), Interpersonal skills and Written Communication Other Requirements: a. Customer Service Excellence: 1. Strong verbal & written communication (in local languages + English/Hindi). 2. Empathy and patience in handling customer concerns. 3. Active listening and conflict resolution. b. Retention & Relationship Management: 1. Upselling & cross-selling skills. 2. Understanding customer lifecycle and churn behavior. 3. Ability to build rapport with recurring users. c. Customer Feedback & Insights: 1. Can collect, categorize, and report customer feedback. 2. Collaborate with product, marketing, and ops teams for continuous improvement. d. Problem Solving & Decision Making: 1. Handle complaints/escalations independently. 2. Propose new ideas for customer engagement and retention. e. Basic Marketing Knowledge: 1. Understanding of customer personas and cohorts. 2. Familiar with customer journey mapping and funnel analysis. About Company: We, at ArhamAgro Exports, are the central exporter of fresh fruits, vegetables, spices, pulses, and grains from India. We have direct tie-ups and back-to-back contracts with a large number of farmers across India. Our wide assortment of fresh fruits, vegetables, spices, pulses, and grains / Cereals are grown in controlled conditions by utilizing trend-setting innovation and innocuous manures. All our fruits, vegetables, spices, pulses and grains are grown in clean conditions and are handpicked. These products are grown naturally without the utilization of any destructive pesticides or synthetic concoctions. These products are pressed in quality-bundling material so they remain crisp for an extended period. The products are then exported as per orders to various destination countries packed in Corrugated Boxes and Mess / PP Bags as per buyers' requirements.