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8.0 - 13.0 years

10 - 15 Lacs

Bengaluru

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Job Details: : We are seeking a passionate and experienced Embedded Firmware and Driver Engineer to design, develop, and optimize low-level embedded software for Intels AI accelerators and GPUs. In this role, you will collaborate with a cross-geo team to create world-class embedded software solutions. Your responsibilities will includeDesigning, developing, and maintaining bare-metal firmware for ARC-based processors. Creating and managing Boot ROM and Boot loader systems. Developing and maintaining RTOS-based device drivers. Delivering new features requested by Cloud Service Providers. Solving complex technical problems and contributing to innovative solutions. Collaborate with hardware, system, and driver teams for feature definition and end-to-end delivery Qualifications: Minimum qualifications: Bachelors degree in computer science, Electrical Engineering, or a related field with at least 8 years of relevant experience in Embedded Software Design and Development. Proficiency in ARC or other low-power controller architectures. Expertise in C programming and basic understanding of assembly language. Deep understanding of real-time systems, interrupt handling, and RTOS (e.g. Zephyr) Proven experience in writing boot firmware Familiarity with communication protocols such as SPI, I2C, and UART. Excellent analytical and problem-solving skills, with the ability to manage stakeholders and collaborate across geographies. Exceptional written and oral communication skills. Hands-on experience in developing and integrating RTOS based device drivers. Preferred qualifications: Knowledge of interfaces like I3C, PCIe, CXL, and protocols such as SMBUS/PMBUS and MCTP/PLDM. Experience in pre-silicon emulation, simulation, and FPGA platforms, along with debugging tools like Lauterbach and protocol analyzers. Knowledge in one or more of the following areasConfidential Computing, UCIe, or HBM technologies. Understanding of DVFS algorithms, AVS, and thermal management strategies Familiarity with secure boot, firmware update mechanisms, and memory management and open-source projects like buildroot-external. Job Type: Experienced Hire Shift: Shift 1 (India) Primary Location: India, Bangalore Additional Locations: Business group: The Data Center & Artificial Intelligence Group (DCAI) is at the heart of Intels transformation from a PC company to a company that runs the cloud and billions of smart, connected computing devices. The data center is the underpinning for every data-driven service, from artificial intelligence to 5G to high-performance computing, and DCG delivers the products and technologiesspanning software, processors, storage, I/O, and networking solutionsthat fuel cloud, communications, enterprise, and government data centers around the world. Posting Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Position of Trust N/A Work Model for this Role This role will require an on-site presence. *

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5.0 - 10.0 years

1 - 6 Lacs

Kolkata

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SUMMARY Welder We are seeking a dedicated welder to contribute to the achievement of our company's objectives by maintaining machines that manufacture and repair metal structures, tools, and equipment. The ideal candidate will complete all welding and gas cutting tasks within specified timeframes while strictly adhering to safety procedures. In addition to welding responsibilities, the welder will be expected to perform fitting tasks assigned by the Maintenance Supervisor, maintain a clean and organized work area, and ensure compliance with safety regulations. Embracing the company's vision and actively working on waste reduction are also key aspects of this role. Key Responsibilities: Complete welding and gas cutting tasks within specified timeframes while adhering to safety procedures Perform fitting tasks assigned by the Maintenance Supervisor Maintain a clean and organized work area to hygiene standards Weld materials using correct techniques and specialized machinery Assess welded surfaces, structures, and components to identify errors Enforce strict safety regulations and monitor machinery usage and temperature Weld components in various positions and embrace the company's vision Actively work on waste reduction and comply with company policies and procedures Support and promote the highest standards of hygiene at our company's Group Salary Range: Rs 40,000 to Rs 55,000 Key Technical Skills & Knowledge: Knowledge of various welding techniques, including TIG, MIG, arc, and oxy-fuel welding Knowledge of manual and mechanical welding techniques Ability to carry out jobs independently Education/Qualification: Any degree/diploma Experience: A minimum of 5 years of experience as a welder Salary - 50 - 55k Requirements Requirements: Proven experience as a welder Knowledge of various welding techniques Ability to work independently Strong commitment to safety and hygiene standards Benefits 3 years Contract, if performance good renewed for another 3 years. In-case contract is renewed, then wages will be increased for a period of another 3 years. Will be given 1 Round Trip Air Fare (India-Fiji-India) free of cost every 3 years. Will get free accommodation in Fiji & free travel to work while fooding cost will be borne by the candidate which is approx. Rs 5,000 per month. Annual Leaves: Sick Leave will be 10 days, Annual Leave will be 10 days per year along with Gazetted Holidays listed by the Govt of Fiji.

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7.0 - 11.0 years

4 - 8 Lacs

Gurugram

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Skill required: Sourcing - Sourcing Designation: Service Delivery Ops Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. Understand when & how to use a request for proposal (price and non-price factors) and RFQ (price only) and how to develop, execute and analyze the results. Collect and analyze quantitative and qualitative information to assess, screen and select suppliers. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.-Requires identifying and assessing complex problems for area of responsibility. Creates solutions in situations where analysis requires an in-depth evaluation of variable factors.-Requires adherence to the strategic direction set by senior management-Interaction with senior management at a client and/or within Accenture involving matters that may require acceptance of an alternate approach-Power to influence or complete assignments independently and ability to make decisions, as indicated by latitude to devise work products or plans, reliance on instruction, and decision-making ability-Some latitude in decision-making. Acts independently to determine methods and procedures on the new assignments-Degree of accountability for assigned tasks, our clients, and/or the organization, as indicated by the size of work effort and scale of entity and/or program--Should have strong experience in the RFx management and spot buying, strong presentation and communication skills, track record in sourcing, analytical and presentation skills-Graduation, MBA (preferred)-5+ years of Sourcing & purchasing experience, out of which approximately 80% should be in Global Sourcing-Working experience with COUPA sourcing module What are we looking for oDemonstrate the ability to execute and negotiate both incumbent renewals and RFQsoExpertise in spot-purchasing or quick-buyingoHands-on experience working on COUPA Sourcing moduleoInteract with key customer and internal stakeholders and work closely with them to identifyoareas of improvementoOffer creative solutions to support the overall sourcing program and achieve desired resultsoTo ensure timely project deliverables with the defined quality standardsoWill be responsible for creating & presenting the deliverables to Client/Internal global teamoMembersoA track record of strong collaboration and ability to influence outcomesoStrong analytical skills and ability to translate data to create recommendations Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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2.0 - 7.0 years

5 - 15 Lacs

Hyderabad

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SUMMARY Welder We are seeking a dedicated welder to contribute to our company's success by maintaining machinery that fabricates and repairs metal structures, tools, and equipment. The ideal candidate will be responsible for completing welding and gas cutting tasks within specified timeframes while strictly adhering to safety protocols. Additionally, the welder will be expected to undertake fitting tasks assigned by the Maintenance Supervisor, maintain a clean and organized work area, and ensure compliance with safety regulations. Embracing the company's vision and actively participating in waste reduction efforts are also crucial aspects of this role. Key Responsibilities: Perform welding and gas cutting tasks within specified timeframes while adhering to safety protocols Execute fitting tasks assigned by the Maintenance Supervisor Maintain a clean and organized work area to hygiene standards Utilize correct techniques and specialized machinery for welding materials Inspect welded surfaces, structures, and components to identify errors Enforce strict safety regulations and monitor machinery usage and temperature Weld components in various positions and embrace the company's vision Actively participate in waste reduction and comply with company policies and procedures Support and promote the highest standards of hygiene within our company's Group Requirements Requirements: Key Technical Skills & Knowledge: Proficiency in various welding techniques, including TIG, MIG, arc, and oxy-fuel welding Familiarity with manual and mechanical welding techniques Ability to work independently Education/Qualification: Trade certificate in welding from a recognized institute Experience: Minimum of 3 years of experience as a welder

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5.0 - 10.0 years

8 - 12 Lacs

Bengaluru

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AECOM is seeking a Lead Designer - GIS & CAD based inBengaluru, KA, India. Candidates will be responsible for the following activities: GIS & CAD Specialist with 5+ yearsof experience in the Water Infrastructure field. Works under general supervision. Provides training and technical support to design staff on the Building Information Modeling system, which provides 3D models using project specifications and content. Direct project support and production to assigned projects and create the drawings as required using the standards and content to meet the job requirements (objects within the drawing, doors, lights, etc.). Primary responsibilities to support projects with GIS database creation, analysis, spatial data conversion/migration, mapping and quality assurance. Candidate must have working experience in GIS applications and AutoCAD tools in Utility projects. Candidate should be familiar with GIS Applications such as ESRI ArcMap Arc GIS, QGIS, MapInfo applications and Drafting experience in AutoCAD, Civil 3D, Revit MicroStation etc. Must possess work with different aerial and cadastral imageries with processing. Collection, development and integration of MIS/ non spatial database. Experience with relational database management systems and scripting is essential- Python, Oracle, SQL, Server, PostSQL. Good knowledge in Database creation and management. Experience with developing reports and presentations. Excellent interpersonal and communication skills for individual interactions and in group settings. Qualifications Diploma (or equivalent education) in an appropriate engineering discipline from an accredited college, institute, or university. Good communication skills, and ability to work well independently at times. Able to see the bigger picture and take a birds-eye view of projects Confident, and able to work independently or as part of a team. Ability to work to deadlines and under pressure. Accountability for assigned work. Accuracy & precision of work. Willingness to learn and develop. Excellent written and verbal communication skills Strong problem-solving skills Enthusiastic and Self-motivated. Work well within a multidisciplinary team.

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4.0 - 7.0 years

3 - 7 Lacs

Bengaluru

Hybrid

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Your day at NTT DATA The Security Remote Technical Support Engineer (L2) is a developing engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions. What you'll be doing Key Responsibilities: Maintains the support process and ensures that requests for support are handled according to the procedures. Use service assurance software and tools to investigate and diagnose problems, collect performance statistics and create reports, working with users, other staff and suppliers as appropriate. Identifies and resolves problems following agreed procedures. Carries out agreed maintenance tasks. Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required. Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information. Analyzes service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions. Prioritizes and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents and follow up until incident is resolved. Provides service recovery, following resolution of incidents. Documents and closes resolved incidents according to agreed procedures. Maintains secure, accurate, complete, and current configuration on configuration items (CIs). Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use. Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures. Maintains knowledge of specific specialisms, provides detailed advice regarding their application. Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members. Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures. Identifies problems and errors prior to or when they occur. Logs all such incidents in a timely manner with the required level of detail with all the necessary. Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution. Knowledge and Attributes: Working knowledge of technical documentation. Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain. Knowledge of vendor technologies, such as Cisco, Microsoft, ARC, Audio Codes, PeterCOnnect, Sonus. Customer service orientated and pro-active thinker. Problem solver who is highly driven and self-organized. Good attention to detail. Good analytical and logical thinking. Excellent spoken and written communication skills. Team player with the ability to work well with others and in group with colleagues and stakeholders. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Professional level Certification in Different Networking Technologies Like Cisco, Juniper, Checkpoint, PaloAlto, Fortinet, Aruba, BlueCoat, ZeeScaler 5 such as CCNP, JNCIP, ACCP, PCNSP, CCSP etc. Required Experience: Moderate level experience in Security technologies such as Firewall, IPS, IDS, Proxy etc. Moderate level experience in technical support to clients. Moderate level experience in diagnosis and troubleshooting. Moderate level experience providing remote support in Security technologies. Moderate level experience in relevant technology. Workplace type : Hybrid Working

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1.0 - 5.0 years

2 - 5 Lacs

Pune

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About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Record to Report - DOP. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1.0 - 5.0 years

2 - 5 Lacs

Pune

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About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Procurement(Transactional Accting Serv). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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2.0 - 5.0 years

2 - 5 Lacs

Pune

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Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1.0 - 3.0 years

2 - 5 Lacs

Bengaluru

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Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? _x000D_ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? _x000D_ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? _x000D_ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? _x000D_ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Content Moderation_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3.0 - 8.0 years

8 - 12 Lacs

Bengaluru

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? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements

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3.0 - 8.0 years

8 - 12 Lacs

Hyderabad

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? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements

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2.0 - 6.0 years

4 - 8 Lacs

Hyderabad

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Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0.0 - 5.0 years

1 - 6 Lacs

Kolkata, Bhopal, Chandigarh

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leveraging geospatial technologies to analyze, manage, and visualize complex spatial data. They are responsible for creating, maintaining, and improving GIS applications and systems, often working with data collection, analysis, and mapping.

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3.0 - 8.0 years

3 - 7 Lacs

Chennai

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We are looking for a content development engineer or L2 level SOC SIEM engineer with hands-on experience in developing new rules, use cases based on various log sources including Cloud Security log sources and integrating various log sources with SIEM Platform. Roles and Responsibilities: Creating and implementing new threat detection content, rules and use cases to deploy in SIEM platform with different data sets like Proxy, VPN, Firewall, DLP, etc. Assisting with process development and process improvement for Security Operations to include creation/modification of SOPs, Playbooks, and Work instructions. Developing custom content based on threat intelligence and threat hunting results. Identifying gaps in the existing security controls and develop/propose new security controls. SIEM Engineering and knowledge of integrating various log sources with any SIEM platform. Custom parsing of logs being ingested into the SIEM Platform 3+ years of experience working in the field of Content development and experience in delivering and/or building content on any of the SIEM tools like Splunk/Arc-sight /QRadar/Nitro ESM/etc. Deep understanding of MITRE ATT&CK Framework. Experience in SOC Incident analysis with an exposure to information security technologies such as Firewall, VPN, Intrusion detection tools, Malware tools, Authentication tools, endpoint technologies, EDR and cloud security tools. Good understanding of networking concepts. Experience interpreting, searching, and manipulating data within enterprise logging solutions (e.g. SIEM, IT Service Management (ITSM) tools, workflow, and automation) In depth knowledge of security data logs and an ability to create new content on advanced security threats on a need basis as per Threat Intelligence. Ability to identify gaps in the existing security controls. Good experience in writing queries/rules/use cases for security analytics (ELK, Splunk or any other SIEM platform) and deployment of content. Experience on EDR tools like Crowd-strike and good understanding on TTPs like Process Injection. Excellent communication, listening & facilitation skills Ability to demonstrate an investigative mindset. Excellent problem-solving skills. Preferred : Understanding of MITRE ATT&CK framework. Demonstrable experience in Use case /rule creation on any SIEM Platform. Chronicle Backstory/ YARA / Crowds trike rules is a plus. Location: Pan India

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5.0 - 8.0 years

3 - 7 Lacs

Chennai

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Job Information Job Opening ID ZR_1924_JOB Date Opened 06/05/2023 Industry Technology Job Type Work Experience 5-8 years Job Title Splunk Content Development City Chennai Province Tamil Nadu Country India Postal Code 600001 Number of Positions 5 We are looking for a content development engineer or L2 level SOC SIEM engineer with hands-on experience in developing new rules, use cases based on various log sources including Cloud Security log sources and integrating various log sources with SIEM Platform. Roles and Responsibilities: Creating and implementing new threat detection content, rules and use cases to deploy in SIEM platform with different data sets like Proxy, VPN, Firewall, DLP, etc. Assisting with process development and process improvement for Security Operations to include creation/modification of SOPs, Playbooks, and Work instructions. Developing custom content based on threat intelligence and threat hunting results. Identifying gaps in the existing security controls and develop/propose new security controls. SIEM Engineering and knowledge of integrating various log sources with any SIEM platform. Custom parsing of logs being ingested into the SIEM Platform Job : 3+ years of experience working in the field of Content development and experience in delivering and/or building content on any of the SIEM tools like Splunk/Arc-sight /QRadar/Nitro ESM/etc. Deep understanding of MITRE ATT&CK Framework. Experience in SOC Incident analysis with an exposure to information security technologies such as Firewall, VPN, Intrusion detection tools, Malware tools, Authentication tools, endpoint technologies, EDR and cloud security tools. Good understanding of networking concepts. Experience interpreting, searching, and manipulating data within enterprise logging solutions (e.g. SIEM, IT Service Management (ITSM) tools, workflow, and automation) In depth knowledge of security data logs and an ability to create new content on advanced security threats on a need basis as per Threat Intelligence. Ability to identify gaps in the existing security controls. Good experience in writing queries/rules/use cases for security analytics (ELK, Splunk or any other SIEM platform) and deployment of content. Experience on EDR tools like Crowd-strike and good understanding on TTPs like Process Injection. Excellent communication, listening & facilitation skills Ability to demonstrate an investigative mindset. Excellent problem-solving skills. Preferred : Understanding of MITRE ATT&CK framework. Demonstrable experience in Use case /rule creation on any SIEM Platform. Chronicle Backstory/ YARA / Crowds trike rules is a plus. Location: Pan India check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

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18.0 - 25.0 years

35 - 55 Lacs

Ahmedabad

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Role & responsibilities Service strategy and operations management Product lifecycle management and operations support Service excellence and market development Service quality and compliance Team leadership and development Preferred candidate profile Qualification : B.Tech / B.E. Mechanical (MBA Preferred) Experience : 18 to 22 Years of relevant Experience

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3.0 - 8.0 years

1 - 3 Lacs

Ghaziabad, Kanpur

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MIG/ARC welding on the structure. brazing on pipelines, end-fittings etc. cutting on brackets. PH 9451802744 9415408154

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18.0 - 28.0 years

27 - 30 Lacs

Bengaluru

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Skill required: Contract Management - Contract management Designation: Strategic Programs Assoc Director Qualifications: Any Graduation Years of Experience: 18 to 28 years What would you do? Legal Supplier Management Associate Director - NRR 3756The Legal Supplier Management Associate Director is a full-time position in Accenture Operations who will be responsible for launching and executing our Outside Counsel Spend Management client service offering. It involves development of the go-to market offering, building and managing the team to execute on the offering, and overseeing client delivery. This is a unique opportunity for an experienced and ambitious executive to join our global team and help to shape the future of our offerings as we expand our footprint in the dynamic sectors of legal transformation. We are looking for an experienced individual with demonstrated consulting expertise and deep expertise in management of Outside Counsel and other suppliers for legal teams. What are we looking for? Education: Completed university degree (Business Administration is preferred).Work Experience: At least 10 years of experience working in an outsourced or corporate Procurement department overseeing the sourcing, payment and relationship management of law firms, Not essential but experience in one or more of the following is a plus:?working in a Law firm or inhouse Legal department,?information security management of internal information security assets and/or suppliers,?knowledge of and experience working with Legal ebilling tools and other Legal specific technology,?financial analysis and reporting.Work Requirements: Minimal Travel Required.Knowledge and Skill Requirements: Strong oral and written communication skills. Fluent in English. Fluency in other languages is a plus. Work in a team environment and collaborate with others. Ability to handle confidential and sensitive information with the appropriate discretion. Responsive and follows through on commitments. Initiative and ability to manage multiple tasks simultaneously. Analytical skills, critical thinking, and ability to spot problem areas and propose solutions. Roles and Responsibilities: The Associate Director of Legal Supplier Management will: Work in collaboration with executives to develop and execute against a new service offering and originate, qualify, and close new opportunities for Accenture with our clients Evaluate opportunities for clients to improve and transform their vendor or supplier management processes and work with senior client stakeholders to develop value-based solutions to address their needs Oversee of all aspects of client delivery including:development of delivery plan and client governance processes; strategic sourcing of law firms, legal staffing agencies and alternative legal service providers; executing competitive bidding strategies and platforms; and managing supplier contracting, onboarding, invoicing, and payments. Executing measurement and reporting plans to evaluate program effectiveness in reducing client spend. Build and manage talent for the practice to deliver against client contracts. Qualifications Any Graduation

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0.0 - 6.0 years

1 - 4 Lacs

Ahmedabad

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Hiring Welders with experience in MIG/TIG/SMAW and RT-quality welding. Must read drawings, follow WPS, and meet QC standards. Location: Sanand, Ahmedabad. Salary: 15k25k. PF, ESIC, OT, bonus. Apply now!

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3.0 - 8.0 years

1 - 3 Lacs

Ghaziabad

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MIG/ARC welding on the structure. brazing on pipelines, end-fittings etc. cutting on brackets. PH 9451802744 9415408154

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3.0 - 5.0 years

4 - 6 Lacs

Kalpakkam, Thoothukudi, Thiruvananthapuram

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Designation: Welder( TIG,ARC,MIG) Qualification: ITI,DIPLOMA Experience: Minimum 3year Salary: 400 USD to 500 USD Free food & Accommodation Location : Dubai Direct employment visa Contact: HR : Priya-7845580688

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1.0 - 2.0 years

3 - 4 Lacs

Mumbai

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> Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Payroll(HCM).

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1.0 - 2.0 years

3 - 4 Lacs

Chennai

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> Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Mortgage( Active/ Default Servicing).

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10.0 - 13.0 years

35 - 50 Lacs

Chennai

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Job Summary Site Reliability Engineer Responsibilities Ensure security automation across our entire platform collaborating with developers security and operations teams to ensure platform integrity Have a passion for Security Agile and DevOps and promote shiftleft and ShiftRight culture which integrates security analysis into each CI/CD stages Implement new tools and processes to enable security in Cloud environment Automatic audit and implement security control in the DevOps CI/CD pipeline ensuring processes are followed maintained reviewed and updated regularly Contribute to SRE operations (Production support incident response and Oncall rota) Pasion for observability The skills you will need Strong experience in SRE practice with knowledge of conducting security checks and mitigation (static and dynamic code analysis SAST DAST IAST vulnerability analysis / penetration tests security component analysis) Hands on Experience with Azure DevOps is a must including Repos advanced pipelines and package management. Must have knowledge in Azure Cloud and its solutions Hands on Experience in IaC JSON/YAML Azure Bicep Azure policies Azure DevOps Open Telemetry Azure Monitoring Azure Sentinel Azure Defender Grafana Kusto queries Kubernetes AKS Azure ARC BICEP Azure function apps Azure Synapse PowerBI Azure Data Factory Dynamics 365 AzureML and MLflow Programming skills on PowerShell Knowledge on building and testing .NET and C# application and APIs Experience onCloud Networking Skills (TCP/IP SSL SMTP HTTP FTP DNS) WAF IPS/IDS Azure FrontDoor Experience working on large scale distributed systems with deep understanding of design impacts on performance reliability operations and security Working Experience in Monitoring tools and their implementation preferably with Azure Monitoring Suit. Knowledge of securing APIs and security in microservices is beneficial Should have demonstrated ability to work in an Agile environment Strong communication and teamwork skills Certifications Required Azure DevOps

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