About Us
izmo Ltd. (www.izmocars.com) is a publicly listed global software products company headquartered in Bangalore, with operations in 7 countries including offices in San Francisco, Los Angeles, Paris, Brussels, and Bangalore. We are the worlds largest producer of interactive media content for the automotive industry.Our automotive division izmocars delivers advanced digital solutions for OEMs, large dealer groups, rental companies, and online marketplaces, including website platforms, CRM systems, data analytics, and digital marketing services across North America, Europe, and Asia.
Job - Overview
We are looking for a Content Support Executive - Arabic with native-level Arabic and English communication skills, to support our operations across the Middle East, North Africa (MENA), and the European region.The role will involve close collaboration with Ford distributors in the region, ensuring all digital platforms perform strongly and are aligned with lead generation and marketing performance goals.Key Responsibilities
- Build and maintain strong relationships with Ford distributors across the Middle East and Morocco.
- Manage and update seven separate distributor websites across Arabic and English and oversee the French language version in collaboration with our French team. French will be handled by the French Team
- Delivering against set monthly KPI's
- Ensure all websites are fully optimised for SEO and lead generation.
- Develop new ideas and strategies for content and campaigns to maximise lead conversions for each distributor.
- Coordinate banner creation, promotions, and content updates with the support of the creative team as needed.
- Audit website performance regularly and provide detailed reports with actionable insights on a monthly basis.
- Create structured forward plans for each distributor and set clear KPIs and targets for performance improvement.
- Handle any technical issues by liaising with internal product and technical teams.
- Log all interactions and updates in our internal CRM system for transparency and reporting.
- Complete our monthly detailed activity report against each distributor website you look after.
- Work closely with izmocars internal teams to ensure smooth delivery and proactive support to all Ford stakeholders.
- Proactively reach out to stakeholders and clients to identify business requirements, build strategies, and ensure seamless operations.
Distributors Covered
- Jordan Distributor (Arabic & English websites)
- Oman Distributor (Arabic & English websites)
- Morocco Distributor (Arabic & French websites)
- Europe Dealers (English websites & TBC)
Essential
Qualifications, Skills & Experience
- Native-level Arabic (written and spoken)
- Fluent, business-level English
- Previous experience of 2- 4 years in customer support or a similar role is preferred.
- Excellent relationship-building and communication skills
- Organised and structured approach with attention to detail
- Ability to manage multiple websites and priorities effectively
- Strong creative mindset combined with data-driven decision-making
- Comfortable working under pressure in a fast-paced environment
- Quick learner, able to adopt new tools and technologies rapidly
- Competent in Microsoft Office, especially Word and PowerPoint
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