AR Calling

Axis Services

0 - 4 years

3 - 6 Lacs

Hyderabad Telangana India

Posted:5 days ago| Platform: Foundit logo

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Skills Required

EOBS Compliance with HIPAA regulations Kareo Athena nextgen

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Call insurance companies (outbound calls) to follow up on pending or denied claims.
Analyze and understand
EOBs (Explanation of Benefits)
and
denial codes
.
Take appropriate actions such as appeals, re-submissions, or escalations.
Meet daily/weekly productivity targets and quality benchmarks (accuracy ?95%).
Update internal billing systems with clear and concise notes on claim status.
Follow HIPAA guidelines and client-specific protocols during interactions.
Coordinate with the team and supervisors for escalations or complex cases.

Eligibility Criteria:

Education:
Any graduate (Life Sciences or Healthcare background preferred).
Experience:
Freshers
with excellent communication skills are welcome.
Experienced
candidates (13 years) in AR Calling / Denial Management preferred.
Communication Skills:
Excellent spoken English with a neutral or US accent.
Technical Skills:
Basic knowledge of MS Excel, medical billing software (e.g., Kareo, Athena, NextGen), and EMR/EHR systems.

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