On-site
Full Time
Resolve denied or rejected claims by identifying the reason and taking corrective actions.
Communicate clearly and professionally with insurance representatives.
Document all call activities and findings accurately in the practice management system.
Escalate complex issues to the team lead when needed.
Ensure compliance with HIPAA and company guidelines.
Knowledge of claim life cycle, denials management, and AR processes
Ability to analyze and resolve issues
Strong customer service and negotiation skills
Attention to detail and accuracy
Basic computer proficiency and experience with RCM software (preferred)
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