Installing, configuring, and supporting network equipment including routers, Servers, switches, WAN accelerators, DNS and DHCP, etc. Installing computer and network-related hardware products such as computer systems, Switches, Firewalls, Routers, and other smart devices. Designing and installing well-functioning computer networks, connections, and cabling. Performing troubleshooting to system failures and identifying bottlenecks to ensure long-term network efficiency. Testing and configuring software and maintaining and repairing hardware and peripheral devices. Inspect LAN infrastructure and fix minor or major problems/bugs Proven experience as a network technician or relevant position Outstanding diagnostic, problem-solving, and analytical skills Good communication skills Good knowledge of LAN/WAN networks, TCP/IP protocols, and network technologies Hands-on experience with common software and hardware CCNA qualifications are preferred Electronics & Telecommunication Engineering, Computer engineering, or a relevant field
Coordinate and communicate effectively between clients, engineers, and the management team. Reported directly to the Head of Department (HOD), maintaining transparency and accountability. Prepare and manage project documentation, reports, quotations, and technical proposals. Track project timelines, follow up with teams on task progress, and ensure timely completion. Handle customer queries and forward technical requirements to the respective department. Provide online support to customers when necessary, ensuring prompt and professional resolution. Assist in scheduling installations, support visits, and technical meetings. Maintain and update CRM records, project logs, and service reports. Support procurement by preparing material lists and coordinating with vendors. Monitor ongoing projects, ensure compliance with company standards, and assist in quality checks. Coordinate with internal teams to ensure documentation, invoicing, and service follow-ups are completed accurately and efficiently. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Technical support: 2 years (Preferred) Language: English (Preferred) Work Location: In person
Maintain and strengthen relationships with existing customers to ensure repeat business. Generate new business opportunities through outbound calls, WhatsApp communication, and other digital platforms. Identify potential clients across various industries and promote Appsline’s IT solutions and services. Respond to customer inquiries promptly and professionally. Collaborate with the sales and marketing teams to achieve monthly and quarterly sales targets. Maintain accurate records of customer interactions and sales activities in CRM. Stay updated on company offerings, industry trends, and competitor activities. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: B2B Marketing: 3 years (Preferred) Language: English (Preferred) License/Certification: Driving Licence (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person
Maintain and strengthen relationships with existing customers to ensure repeat business. Generate new business opportunities through outbound calls, WhatsApp communication, and other digital platforms. Identify potential clients across various industries and promote Appsline’s IT solutions and services. Respond to customer inquiries promptly and professionally. Collaborate with the sales and marketing teams to achieve monthly and quarterly sales targets. Maintain accurate records of customer interactions and sales activities in CRM. Stay updated on company offerings, industry trends, and competitor activities. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: B2B Marketing: 3 years (Preferred) Language: English (Preferred) License/Certification: Driving Licence (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person
Coordinate and communicate effectively between clients, engineers, and the management team. Reported directly to the Head of Department (HOD), maintaining transparency and accountability. Prepare and manage project documentation, reports, quotations, and technical proposals. Track project timelines, follow up with teams on task progress, and ensure timely completion. Handle customer queries and forward technical requirements to the respective department. Provide online support to customers when necessary, ensuring prompt and professional resolution. Assist in scheduling installations, support visits, and technical meetings. Maintain and update CRM records, project logs, and service reports. Support procurement by preparing material lists and coordinating with vendors. Monitor ongoing projects, ensure compliance with company standards, and assist in quality checks. Coordinate with internal teams to ensure documentation, invoicing, and service follow-ups are completed accurately and efficiently. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Technical support: 2 years (Preferred) Language: English (Preferred) Work Location: In person
As a candidate for this position, your role will involve coordinating and communicating effectively between clients, engineers, and the management team. You will report directly to the Head of Department (HOD) to maintain transparency and accountability. Your responsibilities will include preparing and managing project documentation, reports, quotations, and technical proposals. Additionally, you will track project timelines, follow up with teams on task progress, and ensure timely completion. Handling customer queries and forwarding technical requirements to the respective department will also be part of your duties. In instances where online customer support is required, you will ensure prompt and professional resolution. Furthermore, you will assist in scheduling installations, support visits, and technical meetings. Key Responsibilities: - Prepare and manage project documentation, reports, quotations, and technical proposals. - Track project timelines, follow up with teams on task progress, and ensure timely completion. - Handle customer queries and forward technical requirements to the respective department. - Provide online support to customers when necessary, ensuring prompt and professional resolution. - Assist in scheduling installations, support visits, and technical meetings. - Maintain and update CRM records, project logs, and service reports. - Support procurement by preparing material lists and coordinating with vendors. - Monitor ongoing projects, ensure compliance with company standards, and assist in quality checks. - Coordinate with internal teams to ensure documentation, invoicing, and service follow-ups are completed accurately and efficiently. Qualifications Required: - Bachelor's degree preferred. - Minimum of 2 years of experience in technical support preferred. - Proficiency in English preferred. In addition to your responsibilities and qualifications, the job type for this position is full-time. Benefits include cell phone reimbursement and internet reimbursement. The work location is in-person at Ernakulam, Kerala. Reliable commute or planning to relocate before starting work is preferred.,
Maintain and strengthen relationships with existing customers to ensure repeat business. Generate new business opportunities through outbound calls, WhatsApp communication, and other digital platforms. Identify potential clients across various industries and promote Appsline’s IT solutions and services. Respond to customer inquiries promptly and professionally. Collaborate with the sales and marketing teams to achieve monthly and quarterly sales targets. Maintain accurate records of customer interactions and sales activities in CRM. Stay updated on company offerings, industry trends, and competitor activities.
Provide onsite and remote support for IT infrastructure, networks, and ELV systems. Identify, diagnose, and resolve hardware, software, and connectivity issues. Install, configure, and maintain network devices (switches, routers, firewalls), servers, PCs, and peripherals. Perform structured cabling tasks, including UTP and fiber installations, patch panel termination, and rack dressing. Install CCTV, access control, Wi-Fi, IP phones, and related ELV systems. Assist with new site implementation, system upgrades, and equipment deployment. Conduct periodic preventive maintenance for IT and ELV systems. Maintain accurate documentation for service calls, site visits, and project updates. Ensure timely reporting of job status through the CRM to the technical coordinator and team leader. Interact professionally with clients to understand technical requirements and provide solutions. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Diploma (Preferred) Experience: IT support: 2 years (Preferred) License/Certification: Driving Licence (Required) Willingness to travel: 100% (Preferred) Work Location: In person
Provide onsite and remote support for IT infrastructure, networks, and ELV systems. Identify, diagnose, and resolve hardware, software, and connectivity issues. Install, configure, and maintain network devices (switches, routers, firewalls), servers, PCs, and peripherals. Perform structured cabling tasks, including UTP and fiber installations, patch panel termination, and rack dressing. Install CCTV, access control, Wi-Fi, IP phones, and related ELV systems. Assist with new site implementation, system upgrades, and equipment deployment. Conduct periodic preventive maintenance for IT and ELV systems. Maintain accurate documentation for service calls, site visits, and project updates. Ensure timely reporting of job status through the CRM to the technical coordinator and team leader. Interact professionally with clients to understand technical requirements and provide solutions. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Diploma (Preferred) Experience: IT support: 2 years (Preferred) License/Certification: Driving Licence (Required) Willingness to travel: 100% (Preferred) Work Location: In person
As an IT Support Technician, your role involves providing onsite and remote support for IT infrastructure, networks, and ELV systems. Your responsibilities will include: - Identifying, diagnosing, and resolving hardware, software, and connectivity issues. - Installing, configuring, and maintaining network devices such as switches, routers, firewalls, servers, PCs, and peripherals. - Performing structured cabling tasks, including UTP and fiber installations, patch panel termination, and rack dressing. - Installing CCTV, access control, Wi-Fi, IP phones, and related ELV systems. - Assisting with new site implementation, system upgrades, and equipment deployment. - Conducting periodic preventive maintenance for IT and ELV systems. - Maintaining accurate documentation for service calls, site visits, and project updates. - Ensuring timely reporting of job status through the CRM to the technical coordinator and team leader. - Interacting professionally with clients to understand technical requirements and provide solutions. Qualifications required for this position include a Diploma in IT (Preferred), 2 years of experience in IT support (Preferred), a valid Driving Licence (Required), and a willingness to travel 100% of the time (Preferred). If you are looking for a Full-time job with benefits such as cell phone reimbursement, health insurance, and internet reimbursement, and you are willing to relocate to Ernakulam, Kerala, then this position might be the right fit for you.,