Apps Support Intmd Analyst /Cash Equities/FIX

As an Apps Support Intermediate Analyst, you will be responsible for providing support in the Cash Equities Front Office. Your key responsibilities will include: - Monitoring the ITRS Monitoring system - Having knowledge of FIX Protocol and its application - Participating in disaster recovery testing - Involvement in application releases, from development to deployment into production - Performing post-release checkouts after application releases and infrastructure updates - Developing and maintaining technical support documentation - Analyzing applications to identify risks, vulnerabilities, and security issues - Collaborating with Development colleagues to prioritize bug fixes and support tooling requirements - Actively participating in Support Project items covering Stability, Efficiency, and Effectiveness initiatives - Undertaking other assigned duties and functions in a concise and logical manner Additionally, you will need to meet the following qualifications: - 4-6 years of experience in applications support - Knowledge of apps support procedures, concepts, and other technical areas - Previous experience or interest in standardizing procedures and practices - Basic understanding of financial markets and products - Familiarity with problem management tools - Ability to evaluate complex situations using multiple sources of information - Strong communication and interpersonal skills - Good knowledge of the business and its technology strategy - Clear and concise written and verbal communication skills - Ability to plan and organize workload effectively - Capability to communicate appropriately with relevant stakeholders Education: - Bachelors/University degree or equivalent experience Please note that you will have the ability to operate with a limited level of direct supervision, exercise independence of judgment and autonomy, act as a Subject Matter Expert (SME) to senior stakeholders and/or other team members, and appropriately assess risks in business decisions. Your role will have a direct impact on the quality of work provided by yourself and others, affecting your team and closely related work teams. If you require a reasonable accommodation due to a disability to use search tools or apply for a career opportunity, please review Accessibility at Citi.,