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Application Tech Support Practitioner

Application Tech Support Practitioner

Accenture

5 - 10 years

7 - 12 Lacs

Coimbatore

Posted:3 months ago| Platform:

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Skills Required

emc storage san emc san network architecture storage area network switching emc vnx networking emc symmetrix brocade routing srdf zoning linux vmax network design cisco netapp nas network security assurance netapp storage troubleshooting aws ccna

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : EMC Storage Area Network (SAN) Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure effective communication between the client and the system/application. Analyze client issues and design appropriate resolutions. Implement quality assurance measures for system/application performance. Stay updated on product knowledge and industry trends. Professional & Technical Skills: Must To Have Skills:Proficiency in EMC Storage Area Network (SAN) Administration. Strong understanding of storage area network architecture. Experience in configuring and troubleshooting EMC SAN solutions. Knowledge of data migration and disaster recovery processes. Hands-on experience in SAN performance tuning. Additional Information: The candidate should have a minimum of 5 years of experience in EMC Storage Area Network (SAN) Administration. This position is based at our Coimbatore office. A 15 years full-time education is required. Qualifications 15 years full time education

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Accenture

www.accenture.com

Professional Services

Dublin

600,000+ Employees

36723 Jobs

Key People

Julie Sweet

Chairman & Chief Executive Officer
KC Choi

Global Lead for Technology & Chief Operating Officer
David Rowland

Executive Chairman
Irene O'Neill

Chief Financial Officer

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