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Accenture
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Application Tech Support Practitioner

Application Tech Support Practitioner

Accenture

3 - 8 years

1 - 5 Lacs

hyderabad

Posted:None| Platform:

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Skills Required

kubernetes continuous integration ci/cd docker container orchestration github python maven microsoft azure ansible continuous delivery technical support git devops linux jenkins troubleshooting debugging shell scripting aws cloud computing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :Docker Kubernetes Architecture and Design

Good to have skills :NA
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work-related problems.

Provide timely technical support to clients.

Troubleshoot and resolve system or application issues.

Collaborate with cross-functional teams to enhance system performance.

Document and maintain technical support procedures.

Stay updated on industry trends and best practices.
Professional & Technical
Skills:

Must To Have

Skills:

Proficiency in Docker Kubernetes Architecture and Design.

Strong understanding of containerization technologies.

Experience in designing scalable and reliable infrastructure.

Knowledge of CI/CD pipelines and automation tools.

Hands-on experience in troubleshooting and debugging system issues.
Additional Information:

The candidate should have a minimum of 3 years of experience in Docker Kubernetes Architecture and Design.

This position is based at our Hyderabad office.

A 15 years full-time education is required.

Qualifications
15 years full time education

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Application Tech Support Practitioner