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Application Tech Support Practitioner

Application Tech Support Practitioner

Accenture

15 - 20 years

1 - 5 Lacs

Bengaluru

Posted:22 hours ago| Platform:

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Skills Required

switching routing firewall cisco routers troubleshooting ipsec vpn eigrp load balancing networking bgp ccnp ssl vpn enterprise network operations f5 cisco asa vlan vpn configuration fortigate network security juniper stp ospf vtp vpn hsrp srx ccna

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :Enterprise Network Operations

Good to have skills :NAMinimum
3 year(s) of experience is required

Educational Qualification :Degree in ECITCS 15 years of Full time educationKey Responsibilities :- Management and maintenance of the LAN / WAN/ Internet environment Delivering and establishing projects related network implementation for clients and internal teams- Provide support and troubleshooting of the network issues with respect to the projects/internal environment End to end project transition.- Meet customer expectation with timely delivery of all network services per the defined in OLA Deliver the result by adhering to the defined processes like ISO 20000, ISO27001, BS25999
Technical Experience :- Strong technical knowledge on troubleshooting Cisco routers, switches, and firewalls- Knowledge about Cloud platforms.- Should have strong skills on at least 2 skills Switching, Routing, Firewalls and should have moderate skills in other technology.- Minimum experience on VPN configuration on SRX/Paloalto/Fortigate.- Should have prior experience in handling production network monitoring. Lab experience will not be considered.- Exposure on configuring and troubleshooting switching environment with STP, VTP, HSRPProfessional Attributes :- excellent Verbal and Written Communication skills Ability to take ownership and work independently with good interpersonal skills handling initiatives and ideas Work as a team player with positive attitude towards work Proven ability to manage own workloadEducational Qualification:Degree in EC/IT/CS /15 years of Full time educationQualification
Degree in ECITCS 15 years of Full time education

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Accenture

Professional Services

Dublin

600,000+ Employees

20312 Jobs

Key People

Julie Sweet

Chairman & Chief Executive Officer
KC Choi

Global Lead for Technology & Chief Operating Officer
David Rowland

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Irene O'Neill

Chief Financial Officer

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Application Tech Support Practitioner