Posted:8 hours ago|
Platform:
Hybrid
Full Time
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot software problems, ensuring that systems run smoothly and efficiently, and contributing to the overall improvement of application performance. You will engage with users to understand their challenges and work diligently to implement effective solutions, all while maintaining a focus on delivering high-quality service and support.
Roles & Responsibilities:
- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of application support processes to enhance service delivery.- Provide training and guidance to junior team members to foster a collaborative learning environment.
Advent Global Solutions
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