Application Support Engineer

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Managed File Transfer

Good to have skills :

NA

Minimum 2 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time educationSummary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the overall efficiency of business processes, all while maintaining a focus on delivering high-quality support to users and stakeholders. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of support processes to enhance service delivery. - Document and track issues and resolutions to improve knowledge sharing within the team. Professional & Technical Skills: - Must To Have Skills: Proficiency in Managed File Transfer. - Strong understanding of file transfer protocols and security measures. - Experience with troubleshooting and resolving file transfer issues. - Familiarity with various Managed File Transfer tools and software. - Ability to analyze system logs and performance metrics to identify areas for improvement. Additional Information: - The candidate should have minimum 2 years of experience in Managed File Transfer. - This position is based at our Bengaluru office. - A 15 years full time education is required.