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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

5 - 10 years

3 - 7 Lacs

pune

Posted:2 hours ago| Platform:

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Skills Required

sap performance tuning sap hana administration system monitoring sap basis administration sap upgrade oracle redhat linux sql plsql production support netweaver unix shell scripting application support sap basis linux troubleshooting sap hana unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :SAP Basis Administration

Good to have skills :NAMinimum
5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving complex technical issues to ensure seamless operations.
Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead and mentor junior team members.- Implement best practices for system maintenance.- Conduct regular system audits to ensure compliance.- Proactively report potential issues and remediation steps to customers based on information gathered from monitoring data - Identify potential flaws in monitoring setup (missing metrics) and improve proactive monitoring- Recording, reporting invalid alerts and making monitoring environment more reliable- Analysis of systems contributing to highest number of alerts - System analysis with focus on performance tuning and customer problems- Provide recommendations to customer to avoid alerts/unplanned outages Professional & Technical Skills:

-
Must To Have Skills:

Proficiency in SAP Basis Administration.- Strong understanding of system monitoring and performance tuning.- Experience in SAP system upgrades and installations.- Knowledge of SAP security and authorization concepts.- Good To Have
Skills:

Experience with SAP HANA administration.
Additional Information:- The candidate should have a minimum of 5 years of experience in SAP Basis Administration.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification
15 years full time education

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Application Support Engineer