Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Windows Desktop Management
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, ensuring that systems run smoothly and efficiently, and contributing to the overall success of the organization by maintaining high service standards. Roles & Responsibilities: - Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Assist in the documentation of processes and solutions to enhance team knowledge. - Engage in continuous learning to stay updated with the latest technologies and methodologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management. - Strong understanding of desktop operating systems and their configurations. - Experience with troubleshooting hardware and software issues. - Familiarity with remote desktop tools and support software. - Ability to communicate technical information effectively to non-technical users. Additional Information: - The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management. - This position is based in Mumbai. - A 15 years full time education is required.