Application Support Engineer

Job Description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Apache Tomcat Administration Good to have skills : AAAP (Accenture Advanced Analytics Platform) Minimum 3 year(s) of experience is required Educational Qualification : As per Accenture norms Key Responsibilities :1 Provide real-time technical support for prod & non-prod environments on Apache, Tomcat & HA proxy2 Installation, Configuration, advance configuration of Apache, Tomcat in windows and UNIX operating systems 3 Setting up web & Application Server with SSL 4 Strong knowledge in t-shooting Apache, Tomcat and HA proxy Technical Experience:"1 Strong hands-on experience in Apache, HA Proxy & Apache tomcat Administration.2 Installation, Configuring, Upgrading and troubleshooting of all Middleware components.3 Creating CSR, importing certs, Enabling and disabling protocols.4 Good experience in supporting Applications Running on windows, linux and Unix platforms.5 Having good knowledge on application deployment, troubleshooting and handling incidents. Supporting failover activities, fine tuning and sizing.6 Good to have knowledge on Kuberntes, Docker, Elastic Search, Boss, IIS."Professional Experience :"1 Good understanding of ITIL processes.2 Ability to mentor less experienced technical personnel.3 Demonstrates expertise in conveying technical and functional concepts.4 Identifies improvements to project standards to achieve high quality services.5 Good verbal and written communication skills to connect with customers at various levels of organization6 Ability to operate independently with little direct supervision7. Required to work in 24*7 support pattern align with weekend shifts" Qualifications As per Accenture norms