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ACL Digital
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Application Monitoring

Application Monitoring

ACL Digital

2 - 3 years

4 - 5 Lacs

bengaluru

Posted:5 days ago| Platform:

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Skills Required

analytical skills sap ecc sap product innovation consulting control-m troubleshooting middleware application monitoring monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

ACL Digital is a design-led Digital Experience, Product In ation, Solutions, and Consulting offerings leader. From strategy, to design, implementation, and management we help accelerate in ation and transform businesses. Keeping customer journeys and design at the core, it is committed to enable large Enterprises, SMBs and start-ups to transform. A pioneer in delivering Business In ation, Integration and Transformation through disruptive technologies, ACL Digital brings in competitive advantage, in ation, and fresh perspectives to business challenges. With a multi-cultural and transnational talent and as part of the ALTEN Group comprising over 37,000 employees spread across more than 25 countries, it promotes a collaborative knowledge-building environment.

Roles and Responsibility

itoring skill set

2-3 years of experience with application itoring (SAP ECC and PI , Middleware , third party applications, ) , in a global enterprise environment , Strong experience in creation and fine tuning of advanced alerts for itored nodes.

Good understanding of Batch Jobs (SAP and non SAP) , Interfaces , Out bound inbound queues

Good understanding of alert itoring leveraging tools such as Solman , Control

Experience in troubleshooting and identifying issues in IT environment.

Good logical and analytical skills.

Need to collaborate and coordinate with various global teams like Cloud Operations, Applications and Operations team.

Should be comfortable working on shifts 24/7 .

Prepare and maintain Documentation, Reports, and provide follow up status on identified tasks.

Daily / Weekly Report preparation based on the specified format and sending the same to pre-assigned set of recipients.

Maintain, up and implement the standard escalation procedures in sync with the communication plan .

On time Escalation and Reporting of alerts according to process

Excellent communication skills to work with developers and L2/L3 support personnel

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ACL Digital

Information Technology and Services

Palo Alto

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Application Monitoring