Application Engineering, Staff Engineer

Job Description

Serving as the primary technical interface with customers, assisting them in evaluating, using, and applying TCAD tools. Providing technical support, troubleshooting, and resolving complex issues related to TCAD products. Managing new and existing customer relationships, ensuring high levels of customer satisfaction. Preparing and delivering technical training and presentations to customers and internal teams. Conducting beta testing, benchmarking, and onsite evaluations to support product development and customer needs. Collaborating with R&D to specify new features and drive continuous product improvement. The Impact You Will Have: Enhancing customer experience and satisfaction with Synopsys TCAD products. Driving the successful adoption and integration of TCAD tools in leading semiconductor companies. Contributing to the development and refinement of state-of-the-art TCAD tools. Strengthening Synopsys market position through exceptional technical support and customer engagement. Facilitating knowledge transfer and training to empower customers and internal teams. Playing a key role in the continuous innovation and advancement of semiconductor technology. What You ll Need: PhD in Electrical Engineering, Physics, or a related field. Strong background in semiconductor manufacturing technology and device physics. Proficiency in numerical methods and simulation tools. Excellent IT skills, particularly in Linux, Python, and TCL scripting. Minimum of three years of experience with TCAD simulation tools. Who You Are: A proactive and customer-oriented professional with excellent communication skills. Detail-oriented with strong problem-solving abilities. A collaborative team player who thrives in a dynamic environment. Adaptable and able to manage multiple priorities effectively. Passionate about technological innovation and continuous learning.