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Amazon
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Application Engineer IV

Job Expired: This job listing has expired.

Application Engineer IV

Amazon

5 - 10 years

17 - 25 Lacs

Bengaluru

Posted:5 months ago| Platform:

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Skills Required

Coding Scripting Automation C++ Linux OS Shell Scripting Problem Solving Debugging Unix Scripting Unix OS Troubleshooting Python

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Support Engineer on the Core Device OS team, you will be part of a team that owns critical OS components, pipelines, services, tools, and application development frameworks - working on projects that push the boundaries of customer-device interaction.

This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success.

Key job responsibilities

Provide first level of support for handling Jiras, tickets, operational issues from production services
Provide engineering support of our incoming Jiras, tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
Work on maintenance driven coding projects, primarily in C++ and Python
Read and understand complex application code and make code fixes to resolve support issues
Develop tools and automate manual operational tasks and easy maintenance of our services.
Build monitoring metrics dashboard, and report System health and Support status metrics.
Work with remote development teams for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.

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Application Engineer IV