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3.0 - 7.0 years

7 - 11 Lacs

Chennai

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About the Role: Grade Level (for internal use): 09 Job Overview We are seeking a skilled Java Developer with a solid foundation in building Java applications. The ideal candidate will have experience in Spring Boot and Microservices, along with knowledge of SQL and PL/SQL. You will be responsible for designing and developing scalable applications based on microservices architecture. Key Responsibilities Assist in the design, development, and deployment of Java-based applications using Spring Boot and Microservices architecture. Collaborate with cross-functional teams to define and design new features. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs. Help maintain code quality, organization, and automation. Develop and implement applications that are scalable and fault-tolerant. Utilize AWS for cloud-based application deployments. Use Docker for containerization of applications. Write and optimize SQL and PL/SQL queries for database interactions. Stay up-to-date with emerging technologies and industry trends. Basic Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. 6+ years of experience in Java application development. Experience with Spring Boot and Microservices. Familiarity with AWS and Docker. Strong understanding of object-oriented programming and design patterns. Experience with version control systems like Git. Excellent problem-solving skills and attention to detail. About S&P Global Dow Jones Indic e s At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 ® and the Dow Jones Industrial Average ® . More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSESPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/spdji . What’s In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Were more than 35,000 strong worldwide—so were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Flexible DowntimeGenerous time off helps keep you energized for your time on. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIt’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email toEEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

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6.0 - 11.0 years

8 - 13 Lacs

Hyderabad

Hybrid

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Skill : Kubernetes Location : Mumbai. Notice Period: Immediate Employment Mode: Contract to Hire Job Description Design, implement, and manage Azure Kubernetes Service (AKS) clusters. Monitor and optimize the performance of AKS clusters. Troubleshoot and resolve issues related to AKS and containerized applications. Implement security measures to protect AKS clusters and containerized applications. Collaborate with development teams to support application deployment and maintenance. Maintain documentation for AKS configurations, processes, and procedures. Automate deployment, scaling, and management of containerized applications using AKS. Participate in on-call rotation for after-hours support. Upgrading Kubernetes Node.

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7.0 - 10.0 years

30 - 35 Lacs

Bengaluru

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Job Title: Senior Node. js and Python Azure developer ( AWS to Azure Migration expert) Experience : 7-10 Yrs. Primary Skills: Node. js and Python Hands-on experience with Azure, Serverless (Azure Functions) AWS to Azure Cloud Migration (Preferred) Scope of Work: Hand-on experience in migration of Node. js and Python application from AWS to Azure environment Analyse source architecture, Source code and AWS service dependencies to identify code remediations scenarios. Perform code remediations/Refactoring and configuration changes required to deploy the application on Azure, including Azure service dependencies and other application dependencies remediations at source code. 8+ years of experience in application development with Node. js and Python Experience in Unit testing, application testing support and troubleshooting on Azure. Experience in application deployment scripts/pipelines, App service, APIM, AKS/Microservices/containerized apps, Kubernetes, helm charts. Hands-on experience in developing apps for AWS and Azure (Must Have) Hands-on experience with Azure services for application development (AKS, Azure Functions) and deployments. Understanding of Azure infrastructure services required for hosting applications on Azure PaaS or Serverless. Tech stack details: Confluent Kafka AWS S3 Sync connector Azure Blob Storage AWS lambda to Azure Functions (Serverless) - Python or Node. js NodeJS REST API S3 to Azure Blob Storage AWS to Azure SDK Conversion (Must Have)

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7.0 - 10.0 years

9 - 12 Lacs

Bengaluru

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Job Title: Senior Node. js and Python Azure developer ( AWS to Azure Migration expert) Experience : 7-10 Yrs. Primary Skills: Python, PySpark - Python API Hands-on experience with Azure, Serverless (Azure Functions) AWS to Azure Cloud Migration (Preferred) Nice to have: Experience in Databricks , ADF mapping dataflow and Synapse Spark Scope of Work: Hand-on experience in migration of Python application from AWS to Azure environment Experience in PySpark - Python API Experience in Databricks , ADF mapping dataflow and Synapse Spark Analyse source architecture, Source code and AWS service dependencies to identify code remediations scenarios. Perform code remediations/Refactoring and configuration changes required to deploy the application on Azure, including Azure service dependencies and other application dependencies remediations at source code. 8+ years of experience in application development with Python Experience in Unit testing, application testing support and troubleshooting on Azure. Experience in application deployment scripts/pipelines, App service, APIM, AKS/Microservices/containerized apps, Kubernetes, helm charts. Hands-on experience in developing apps for AWS and Azure (Must Have) Hands-on experience with Azure services for application development (AKS, Azure Functions) and deployments. Understanding of Azure infrastructure services required for hosting applications on Azure PaaS or Serverless. Tech stack details: Confluent Kafka AWS S3 Sync connector Azure Blob Storage AWS lambda to Azure Functions (Serverless) - Python S3 to Azure Blob Storage AWS to Azure SDK Conversion (Must Have)

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2.0 - 7.0 years

4 - 9 Lacs

Noida

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Job description Server and Architectural design in terms of capacity planning. Understand the core components of product. Perform Install and Upgrades. End to End troubleshooting. Exposure with CLI and other windows tools. Knowledgeable about the Qlik Platform administration and architecture on an enterprise scale Monitor usage of server resources on cloud (multi node knowledge ). Installing, configuring and managing Qlik (QlikView, Qlik Sense, NPrinting) server and components with Architecture design (split services, cluster design etc.) Single Node and Multi Node Knowledge desired. Proxy Configuration knowledge. Debug user access issues in On Premise and Cloud. Ensure Performance/Stability of Qlik Platforms (QlikView, Qlik Sense, NPrinting) Active Monitoring (QMS, QRS, QSS) in : on premise and single/multi node. Assess new versions of Qlik for stability and performance and upgrade Manage data source connections, configurations Good understanding of deployment configuration and troubleshooting. Security implementation, Backup, data recovery and service restoration management, patch and bug fix deployment. In depth knowledge of QMC Configuration, Scheduler Tasks, Application Deployment, User Management Expert in applying custom Security Rules and Custom Properties Debug failures in QS, QV and nPrinting Apps, tasks and other processes by reading logs Creating tickets and following up with Qlik Support for resolution of queries Manage licenses (Qlik view and QlikSense), manage tokens and access types

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7.0 - 8.0 years

17 - 22 Lacs

Pune

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ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. ZS’s Cloud Center of Excellence team defines and implements cloud best practices that ensure secure and resilient enterprise grade systems architecture for client facing/delivery software solutions. The Cloud team at ZS is a casual, collaborative, and a smart group with offices in Evanston, Illinois and Pune, India. Cloud Engineering Lead This role will involve managing and scaling Docker and Kubernetes infrastructure, designing and implementing cloud architectures, and leading containerization and infrastructure automation across various projects. You will work with a broader set of DevOps and CNCF tools, applying deep expertise in CI/CD, security, and infrastructure-as-code to support high-availability applications across diverse cloud environments. What You’ll Do: Design, implement, and manage Kubernetes clusters (EKS) across AWS environments, maintaining secure, scalable, and resilient solutions. Lead the development and automation of CI/CD pipelines using tools such as ArgoCD, Cilium, TeamCity, CodeBuild, CodeDeploy, and CodePipeline to streamline application deployment and configuration. Expertly manage cloud resources using Terraform, and develop reusable, version-controlled IaC modules, promoting modular, scalable infrastructure deployment. Strong understanding and experience with Helm charts, and CNCF applications such as Cilium, Karpenter, and Prometheus. Configure and optimize Kubernetes clusters, ensuring compliance with container security standards. Oversee Docker image creation, tagging, and management, including maintaining secure, efficient Docker repositories (ECR, JFrog). Utilize monitoring tools (Prometheus, Grafana, Splunk, Cloudwatch Container Insight) to ensure system performance, detect issues, and proactively address performance concerns. Act as an escalation point for critical issues, conduct root cause analyses and maintain SOPs and documentation for efficient incident response and knowledge sharing. Provide training, mentorship, and technical guidance to junior team members, fostering a culture of continuous learning within the CCoE team. What You’ll Bring: BE/B.Tech or higher in CS, IT or EE Hand-on experience of 7-8yrs in delivering container-based deployments using Docker and Kubernetes Good exposure in writing Helm Charts and configuring Kubernetes CI/CD pipelines Experience in writing manifest files for Deployment, Service, Pod, Daemon Sets, Persistent Volume (PV), Persistent Volume Claim (PVC), Storage, Namespaces Hand-on experience in delivering container-based deployments using Docker and Kubernetes Experience in Cloud, DevOps, and Linux and Experience in DevOps Tools like Git, Helm, Terraform, Docker, and Kubernetes Strong hands-on experience in Python, Yaml, or similar languages. Build and deploy Docker containers to break up monolithic apps into microservices, improving developer workflow Strong understanding of container security and relevant tool experience like Sysdig, CrowdStrike, etc Strong knowledge of container performance monitoring and scaling policies Deep Linux knowledge with an understanding of the container ecosystem Good Experience to develop images using Docker container Technology Should have good communication skills and a can-do attitude Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com

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1.0 - 2.0 years

8 - 13 Lacs

Pune

Work from Office

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ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. ZS’s Cloud Center of Excellence team defines and implements cloud best practices that ensure secure and resilient enterprise grade systems architecture for client facing/delivery software solutions. The Cloud team at ZS is a casual, collaborative, and a smart group with offices in Evanston, Illinois and Pune, India. The Cloud Administrator will be part of CCoE application deployment team in Pune. As a Cloud Administrator, you will participate in AWS and on-premise product deployment, configuration across multiple environments for multiple client product instances. You will actively engage in deployment planning, scheduling and deployment execution discussions with the product development and quality assurance team. Collaborate with multiple other team members to ensure seamless deployment. What you'll do: Application deployment and configuration management hosted on private and public cloud (AWS) Assist and work with the engineering team in developing and implementing the deployment plan. Participate in application deployment issues troubleshooting and root cause analysis. Act as primary contact for deployment related inquiries, planning and issues. Participate in infrastructure maintenance activities on weekends. Develop deployment support documentations for customers. Migrating an existing on-premise Data warehouse to AWS. Identify improvement areas in application deployment and upgrade processes. Identify automation opportunities and participate in automation implementations What you'll bring: Bachelor's Degree in CS, IT or EE 1-2 years of experience in AWS Administration, Application deployment and configuration management Good knowledge of AWS services (EC2,S3,IAM,VPC,Lambda,EMR,CloudFront,Elastic Load Balancer etc.) Good knowledge of CI/CD tools like JetBrains TeamCity, SVN,BitBucket etc. Good knowledge of Windows and Linux operating system administration. Basic knowledge of RDBMS and database technologies like SQL server, PostgreSQL. Basic knowledge of web server software like IIS or Apache Tomcat Experience in any scripting knowledge like PowerShell, Python, Bash/Shell scripting Knowledge of DevOps methodology Experience of working in ITIL based environment Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com

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7.0 - 12.0 years

5 - 9 Lacs

Bengaluru

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Administer IBM DataPower appliances and ensure optimal performance. Configure and deploy various services like Web Services Proxy (WSP), Multi-Protocol Gateway (MPGW), and XML Firewall. Perform regular backups, monitoring, and firmware upgrades. Provide second-line support for resolving incidents and issues related to DataPower devices. Troubleshoot complex issues related to traffic management, security, and data transformation. Assist with the identification and resolution of performance bottlenecks. Implement and manage security protocols such as SSL, TLS, and VPN on DataPower devices. Manage certificates and cryptographic configurations to maintain a secure environment. Monitor system performance using DataPower logs, metrics, and tools. Implement recommendations for improving system performance and reliability. Work with the development and integration teams to support application deployments. Generate periodic reports on system health, traffic patterns, and security compliance. Create and maintain comprehensive documentation on DataPower configurations and procedures. Share best practices and provide training to other team members or clients as needed. Experience: o Minimum of 7+ years of hands-on experience with IBM DataPower administration. o Solid experience in configuring and managing DataPower services, including Web Services Proxy (WSP), Multi-Protocol Gateway (MPGW), and XML Firewall. Technical Skills: o Strong knowledge of XML, XSLT, and XPath. o Proficiency with web services protocols such as SOAP, REST, and JSON. o Familiarity with security protocols like SSL/TLS, VPNs, and certificate management. o Experience with IBM DataPower monitoring tools and log analysis. Tools & Platforms: o Hands-on experience with IBM DataPower (all versions). o Proficiency in tools such as XML Gateway, XML Firewall, WebSphere MQ, and others. Soft Skills: o Strong communication and collaboration skills to work with cross-functional teams. o Ability to document and present technical details to non-technical stakeholders. Shift Timing: 24*5 support and weekend on-call (Rotation) Primary Skills IBM Datapower Administration XML XSLT Xpath

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6.0 - 9.0 years

3 - 7 Lacs

Chennai

Hybrid

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We are hiring for Project management Company: Kiya.ai Client:BNP Paribas Location:Chennai Work Mode: Hybrid Exp: 6-9 years ** Interested candidates drop resume to saarumathi.r@kiya.ai ** About Businessline/Function : Financial Operating Platform : Strong presence across the globe with a proven track record of delivering quality service, within the expected Turn Around Time (TAT) and with ability to challenge Status Quo and share Best Practices. Core activities includes processing of Vendor invoices, Employee claims, Intercompany Invoicing, Procurements, Vendor/Employee set-up, Accrual Management & Application support. Position Purpose: The Jobholder is responsible for Project management activities for offshoring initiatives/Tool Deployement Responsibilities: Direct Responsibilities Project Management 1. To work as a project SPOCs for ISPL FOP platforms offshoring/Application Deployment related initiatives 2. Conducting project governance meetings (OPCO) 3. Provide inputs to SteerCo meetings 4. Perform operational assessment of activity transfer by coordinating with onshore and FOP team SME 5. Coordinating with onshore teams, FOP and other contributing teams to achieve successful project execution 6. Planning, managing project timelines within agreed Budgets 7. Track & Manage project risk & issues 8. Highlight the blocking points & escalate to managers whenever necessary 9. To participate in risk assessment, SLA setup and other offshoring related tasks which are prerequisites for activity transfer 10. To provide functional know-how whenever required 11. Monitor new SLA execution and existing SLA Amendments within FOP. Contributing Responsibilities 1. To provide functional know-how whenever required 2. Monitor new SLA execution and existing SLA Amendments within FOP. Technical & Behavioral Competencies • Project Management • Knowledge of MS Excel (formulas, pivot tables) • Good analytical skills • Accounting Processes (Desired)

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5.0 - 8.0 years

7 - 10 Lacs

Hyderabad

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Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Deliver No Performance Parameter Measure 1. Continuous Integration,Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Timely customer resolution as per TAT Zero escalation Mandatory Skills: Google Cloud DevOps. Experience: 5-8 Years.

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5.0 - 8.0 years

7 - 10 Lacs

Pune

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Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Deliver No Performance Parameter Measure 1. Continuous Integration,Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Timely customer resolution as per TAT Zero escalation Mandatory Skills: DevOps. Experience: 5-8 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Pune

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Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Deliver No Performance Parameter Measure 1. Continuous Integration,Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Timely customer resolution as per TAT Zero escalation Mandatory Skills: DevOps. Experience: 5-8 Years.

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1.0 - 2.0 years

8 - 13 Lacs

Pune

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ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. ZS’s Cloud Center of Excellence team defines and implements cloud best practices that ensure secure and resilient enterprise grade systems architecture for client facing/delivery software solutions. The Cloud team at ZS is a casual, collaborative, and a smart group with offices in Evanston, Illinois and Pune, India. The Cloud Administrator will be part of CCoE application deployment team in Pune. As a Cloud Administrator, you will participate in AWS and on-premise product deployment, configuration across multiple environments for multiple client product instances. You will actively engage in deployment planning, scheduling and deployment execution discussions with the product development and quality assurance team. Collaborate with multiple other team members to ensure seamless deployment. What you'll do: Application deployment and configuration management hosted on private and public cloud (AWS) Assist and work with the engineering team in developing and implementing the deployment plan. Participate in application deployment issues troubleshooting and root cause analysis. Act as primary contact for deployment related inquiries, planning and issues. Participate in infrastructure maintenance activities on weekends. Develop deployment support documentations for customers. Migrating an existing on-premise Data warehouse to AWS. Identify improvement areas in application deployment and upgrade processes. Identify automation opportunities and participate in automation implementations What you'll bring: Bachelor's Degree in CS, IT or EE 1-2 years of experience in AWS Administration, Application deployment and configuration management Good knowledge of AWS services (EC2,S3,IAM,VPC,Lambda,EMR,CloudFront,Elastic Load Balancer etc.) Good knowledge of CI/CD tools like JetBrains TeamCity, SVN,BitBucket etc. Good knowledge of Windows and Linux operating system administration. Basic knowledge of RDBMS and database technologies like SQL server, PostgreSQL. Basic knowledge of web server software like IIS or Apache Tomcat Experience in any scripting knowledge like PowerShell, Python, Bash/Shell scripting Knowledge of DevOps methodology Experience of working in ITIL based environment Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com

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15.0 - 20.0 years

5 - 9 Lacs

Gurugram

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : IBM Sterling Commerce Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and guidance to your team members while continuously seeking opportunities for improvement in application functionality and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM Sterling Commerce.- Good To Have Skills: Experience with application integration and API management.- Strong understanding of software development life cycle methodologies.- Experience with database management and SQL.- Familiarity with cloud-based application deployment. Additional Information:- The candidate should have minimum 5 years of experience in IBM Sterling Commerce.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

5 - 9 Lacs

Bengaluru

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP CPI for Data Services Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and guidance to your team members while continuously seeking opportunities for improvement and innovation in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application development milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP CPI for Data Services.- Strong understanding of application development methodologies.- Experience with integration tools and techniques.- Familiarity with cloud-based application deployment.- Ability to troubleshoot and resolve application issues efficiently. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP CPI for Data Services.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

5 - 9 Lacs

Hyderabad

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Azure DevOps Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and enhancements to existing applications while keeping abreast of the latest technologies and methodologies in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure DevOps.- Good To Have Skills: Experience with CI/CD pipelines.- Strong understanding of application lifecycle management.- Familiarity with Agile methodologies and practices.- Experience in scripting and automation for application deployment. Additional Information:- The candidate should have minimum 5 years of experience in Microsoft Azure DevOps.- This position is based in Hyderabad.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

5 - 9 Lacs

Bengaluru

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP BTP Integration Suite Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be pivotal in designing, developing, and configuring software applications that align with business processes and requirements. Your role will involve creating solutions that enhance operational efficiency and contribute to the achievement of organizational objectives. Roles & Responsibilities:Independent Expertise:Demonstrate the ability to work autonomously and establish oneself as a Subject Matter Expert (SME) in SAP BTP Integration Suite. Develop integration scenarios using SAP BTP Integration Suite components like API Management and Event Mesh. Set up adapters such as IDoc/RFC, HTTP, OData, SOAP APIs, and SFTP within the BTP environment. Create and maintain integration flows (iFlows) with palette functions, Groovy scripts, and transformation logic. Oversee integration objects and workflows, ensuring optimal performance and timely issue resolution. Analyze logs and traces to promptly diagnose and address integration issues. Prepare comprehensive test case and technical specification documents. Active Collaboration:Engage proactively in team discussions, contributing valuable insights and fostering a collaborative environment. Problem-Solving:Provide innovative solutions to work-related challenges, leveraging technical expertise to address complex issues. Cross-Functional Collaboration:Partner with cross-functional teams to comprehend project requirements and deliver high-quality, scalable solutions. Custom Enhancements:Design and implement custom enhancements within the SAP BTP Integration Suite to meet specific business needs. Issue Resolution:Troubleshoot and resolve technical issues promptly, ensuring seamless application functionality and minimal disruption. Continuous Learning:Stay abreast of the latest trends and technologies in application development, integrating new knowledge to enhance solution offerings. Mentorship:Provide technical guidance and support to junior team members, fostering a culture of continuous improvement and knowledge sharing. Professional & Technical Skills: Core Competency:Proficiency in SAP BTP Integration Suite, encompassing components such as Cloud Integration, API Management, and Event Mesh. Cloud Application Development:Strong understanding of cloud-based application development principles and best practices. Integration Expertise:Experience in integrating SAP solutions with third-party applications, utilizing various integration technologies and protocols. API Development & Management:Knowledge of API development, management, and integration, including familiarity with REST, SOAP, and OData protocols. Application Deployment:Hands-on experience in developing and deploying applications on cloud platforms, ensuring scalability and performance. Additional InformationThe candidate should have a minimum of 5 years of experience in SAP BTP Integration Suite A 15 years full-time education is required Qualification 15 years full time education

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3.0 - 8.0 years

5 - 9 Lacs

Jaipur

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Worksoft Certify Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with team members to develop innovative solutions and ensure seamless application functionality. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Develop and implement software solutions to meet business requirements.- Collaborate with cross-functional teams to ensure successful application deployment.- Conduct code reviews and provide technical guidance to team members.- Troubleshoot and resolve application issues in a timely manner.- Stay updated on industry trends and best practices to enhance application development processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Worksoft Certify.- Strong understanding of test automation frameworks.- Experience in scripting languages such as Python or JavaScript.- Knowledge of software development lifecycle and testing methodologies.- Hands-on experience with test management tools like HP ALM or Jira. Additional Information:- The candidate should have a minimum of 3 years of experience in Worksoft Certify.- This position is based at our Jaipur office.- A 15 years full-time education is required. Qualification 15 years full time education

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3.0 - 8.0 years

5 - 9 Lacs

Chennai

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Stibo Product Master Data Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with team members to develop innovative solutions and ensure seamless application functionality. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Develop and implement software solutions to meet business requirements.- Collaborate with cross-functional teams to ensure successful application deployment.- Conduct code reviews and provide technical guidance to team members.- Troubleshoot and resolve application issues in a timely manner.- Stay updated on industry trends and best practices to enhance application development processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Stibo Product Master Data Management.- Strong understanding of data modeling and database management.- Experience in developing and implementing data integration solutions.- Knowledge of software development lifecycle and agile methodologies.- Hands-on experience with application testing and debugging. Additional Information:- The candidate should have a minimum of 3 years of experience in Stibo Product Master Data Management.- This position is based at our Chennai office.- A Graduate degree is required. Qualification Graduate

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15.0 - 20.0 years

5 - 9 Lacs

Pune

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP CPI for Data Services Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and guidance to your team members while continuously seeking opportunities for improvement and innovation in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP CPI for Data Services.- Strong understanding of application development methodologies.- Experience with integration tools and techniques.- Familiarity with cloud-based application deployment.- Ability to troubleshoot and resolve application issues efficiently. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP CPI for Data Services.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

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3.0 - 8.0 years

5 - 9 Lacs

Bengaluru

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP BTP Integration Suite Good to have skills : SAP CPI for Data ServicesMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with cross-functional teams to gather requirements, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to ensure the applications meet the highest standards of quality and functionality, while continuously seeking opportunities for improvement and efficiency in application development. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and analyze requirements for application development.- Participate in code reviews to ensure adherence to best practices and coding standards.- Assist in the documentation of application processes and workflows for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Integration Suite.- Good To Have Skills: Experience with SAP CPI for Data Services.- Strong understanding of application development methodologies and frameworks.- Experience with integration tools and techniques to connect various systems.- Familiarity with cloud-based application deployment and management. Additional Information:- The candidate should have minimum 3 years of experience in SAP BTP Integration Suite.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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10.0 - 14.0 years

27 - 42 Lacs

Chennai

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We are seeking a highly skilled Project Lead with 10 to 14 years of experience in Container Management, Cloud Security, and Electronic Payments. The ideal candidate will have expertise in Kubernetes, Docker, Amazon Kubernetes Services, Datadog, and Ansible. This hybrid role requires proficiency in English and offers a day shift schedule. No travel is required. Responsibilities - Lead the planning and execution of projects related to container management and cloud security. - Oversee the deployment and management of Kubernetes clusters to ensure optimal performance. - Provide technical guidance on Docker and Kubernetes best practices to the development team. - Collaborate with cross-functional teams to integrate Amazon Kubernetes Services into existing infrastructure. - Monitor system performance using Datadog and implement necessary improvements. - Automate deployment processes using Ansible to enhance efficiency and reduce manual intervention. - Ensure the security and compliance of cloud environments in accordance with industry standards. - Develop and maintain documentation for all implemented solutions and processes. - Conduct regular reviews and audits of system configurations to identify potential vulnerabilities. - Facilitate communication between technical teams and stakeholders to ensure project alignment with business goals. - Mentor junior team members and provide training on new technologies and methodologies. - Analyze project requirements and develop detailed project plans to meet deadlines and budget constraints. - Report on project progress and performance metrics to senior management. Job Summary We are seeking a highly skilled Project Lead with 10 to 14 years of experience in Container Management Cloud Security and Electronic Payments. The ideal candidate will have expertise in Kubernetes Docker Amazon Kubernetes Services Datadog and Ansible. This hybrid role requires proficiency in English and offers a day shift schedule. No travel is required. Responsibilities Lead the planning and execution of projects related to container management and cloud security. Oversee the deployment and management of Kubernetes clusters to ensure optimal performance. Provide technical guidance on Docker and Kubernetes best practices to the development team. Collaborate with cross-functional teams to integrate Amazon Kubernetes Services into existing infrastructure. Monitor system performance using Datadog and implement necessary improvements. Automate deployment processes using Ansible to enhance efficiency and reduce manual intervention. Ensure the security and compliance of cloud environments in accordance with industry standards. Develop and maintain documentation for all implemented solutions and processes. Conduct regular reviews and audits of system configurations to identify potential vulnerabilities. Facilitate communication between technical teams and stakeholders to ensure project alignment with business goals. Mentor junior team members and provide training on new technologies and methodologies. Analyze project requirements and develop detailed project plans to meet deadlines and budget constraints. Report on project progress and performance metrics to senior management. Qualifications Must have extensive experience in container management specifically with Kubernetes. Should possess strong knowledge of cloud security practices particularly with Docker and Kubernetes. Must be proficient in using Amazon Kubernetes Services for scalable application deployment. Should have hands-on experience with monitoring tools like Datadog. Must be skilled in using Ansible for automation of deployment processes. Should have a solid understanding of the electronic payments domain.

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0.0 - 1.0 years

0 - 0 Lacs

Nashik

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Responsibilities: * Collaborate with cross-functional teams on backend development & API integration * Develop apps using Flutter, frontend UI & data structures Assistive technologies Flexi working Work from home Over time allowance Employee state insurance Annual bonus Performance bonus Retention bonus Mobile bill reimbursements Provident fund

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8.0 - 12.0 years

35 - 50 Lacs

Bengaluru

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Primary & Mandatory Skill: Azure DevOps, Terraform Level : M Client Round (Yes/ No): Yes Location Constraint if any : No. Preferably Bangalore Shift timing: 9am to 5pm CET JD: See below ================= Azure DevOps - Create and maintain build pipelines as well as release pipelines. - Troubleshooting issues/errors in pipelines. - Pipeline security. - Understanding Azure Boards and Repos. Certificates - Handling number of certificates in TEST,UAT and Prod for both On-Prem and Cloud. - As certificate plays a major role in our applications a deep knowledge in certificates is required. Linux: - Troubleshooting Linux environment like networking, File Systems, etc - Provisioning a server, creating FS, add storage, configure Firewall, application deploy, etc. Terraform - develop and maintain Terraform scripts based on the requirements from BA/Developers. - creation of Resource group, Storage accounts, Key Vaults. - Create and maintain API Management from terraform script and maintain certificates. Monitoring - Analyse Splunk logs and configure Splunk alerts based on. - Knowledge in analysing Elastic logs/Logstash. - Knowledge in Agile methodology and Incident management procedures and On-call support. =================

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3.0 - 8.0 years

2 - 5 Lacs

Mumbai

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Application Support Engineer Position Summary Provide exceptional Level 2 Technical Support to both our internal Technology teams and external customers. As a customer-focused professional, you will collaborate closely with Support Engineers, Development, and Product Management to enhance our software's usability and supportability, making it more intuitive for users. Key Responsibilities Offer Level 2 support to Technology customers, users, and Lionbridge Teams. Incident Resolution Investigate and resolve complex application issues escalated from Level 1 support. Root Cause Analysis Perform in-depth analysis to identify and document the root causes of recurring problems. System Monitoring Monitor application performance and availability using tools and logs. User Support Provide technical support to end users and internal teams, often via ticketing systems. Bug Triage and Fix Coordination Reproduce bugs, document issues, and work with development teams to prioritize and fix them. Application Deployment Assistance Support the deployment of application updates or patches in test and production environments. Knowledge Base Maintenance Create and update documentation for troubleshooting procedures and known issues. Service Request Fulfillment Handle user requests for application configuration, access, or minor changes. SLA Management Ensure issues are resolved within defined Service Level Agreements. Collaboration with Cross-Functional Teams Liaise with Product Onwers, QA, and developers to ensure smooth operation and continuous improvement. Required Qualifications Bachelors' degree or equivalent, preferably in related field ITIL Foundations v3 or relevant knowledge Competencies/Experience Minimum of 3 years' experience in the IT Business, more specifically in Support delivery. Strong ability to diagnose, troubleshoot, and provide solutions for a wide range of technical problems Excellent customer service skills, ensuring customers receive top-notch support Familiarity with Financial Customer quoting business flow Knowledge of Gemini, LCX, eProc, Qwiz Other Requirements Familiarity with Oracle Configure, Price, Quote (CPQ) is advantageous. Ability to create simple SQL queries. Competency in at least one scripting language (e.g., Python/PowerShell).

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