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Information Technology Analyst Chakr Innovation

1.0 - 5.0 years

0 Lacs

haryana

On-site

As a First Line Helpdesk Support, your role will involve providing technical assistance to staff for hardware and software issues. You will be responsible for preparing, installing, and troubleshooting various hardware, networking, and telecoms equipment in the office and plant. Your key responsibilities will include: - Providing 1st line technical support by addressing support queries via phone and email. - Resolving day-to-day technical issues, managing incidents, problems, and service requests. - Supporting users remotely and conducting on-site visits for hardware installation and troubleshooting. - Maintaining a high level of customer service and adhering to service management principles...

Posted 20 hours ago

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