Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

MS CMS MS-SQL Database Administrator Associate (Analyst) - Operate PwC Acceleration Center India

1.0 - 5.0 years

0 Lacs

karnataka

On-site

At PwC, we focus on designing and implementing robust, secure IT systems that support business operations. Our infrastructure team enables the smooth functioning of networks, servers, and data centres to optimize performance and minimize downtime. Those in cloud operations manage and optimize cloud infrastructure and services for seamless operations and high availability for clients. As a member of our team, you will be responsible for monitoring, troubleshooting, and implementing industry-leading practices for cloud-based systems. In this fast-paced environment, you are expected to adapt to working with various clients and team members, each presenting unique challenges and scope. Every experience is an opportunity for learning and growth. Taking ownership and consistently delivering quality work is essential to driving value for our clients and achieving success as a team. As you progress within the firm, you will build a brand for yourself, opening doors to more opportunities. Key Responsibilities: - Monitoring and L1.5 troubleshooting and resolution for infrastructure and application-related issues as per knowledge articles. - Initial triage of incidents related to infrastructure (network, server, etc.) and application issues using knowledge articles. - Working on service requests following documented processes. - Performing health check activities and monitoring the performance of infrastructure components and applications. - Responding to and resolving incidents within SLA. - Engaging with third parties and technical teams for issue resolution. - Maintaining real-time updates on incidents based on end-user information. - Monitoring incident volumes, resolutions, pending incidents, complaints, and escalations. - Validating the accuracy of incident/service requests submitted by the service desk. - Initiating technical bridges during major incident declarations and providing updates to stakeholders. - Creating problem tickets and outage records for major incidents. - Ensuring active management and timely resolution of incidents involving vendors. - Willingness to work in shifts and provide handover to the next shift. Key Skills and Experience: - Hands-on experience with at least one ITSM tool (ServiceNow, Remedy, etc.). - Strong verbal and written communication skills for effective customer communication during critical events. - Proficiency in at least one technology domain, preferably network. - Understanding of the ITIL framework. - Experience in a managed services environment providing application support and knowledge of IT Service Management processes. - ITIL 4 certification is a plus.,

Posted 1 week ago

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Specialized Services - Associate PwC Acceleration Center India

0.0 - 4.0 years

0 Lacs

karnataka

On-site

At PwC, we focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information to enhance credibility and reliability with stakeholders. Our team in audit and assurance evaluates compliance with regulations, assesses governance and risk management processes, and related controls. As part of the financial statement audit team, you will work towards obtaining reasonable assurance about the accuracy of financial statements, free from material misstatement due to fraud or error, and issue auditors" reports that include opinions. Driven by curiosity, you are a valuable member of our team. In our dynamic environment, you will collaborate with various clients and team members, each presenting unique challenges. Every experience is an opportunity for learning and growth. You are expected to take ownership, deliver quality work consistently, and drive value for our clients and team success. Your journey with the Firm will help you establish a strong personal brand, opening doors to new opportunities. Your skills, knowledge, and experiences should include: - Applying a learning mindset and taking ownership of your development. - Valuing diverse perspectives, needs, and feelings of others. - Developing habits for sustained high performance and potential growth. - Actively listening, asking questions for clarity, and expressing ideas effectively. - Seeking, reflecting on, acting upon, and providing feedback. - Gathering information from various sources to analyze facts and identify patterns. - Committing to understanding business operations, building commercial awareness, and upholding professional and technical standards. Joining PwC Acceleration Centers (ACs) offers you a pivotal role in supporting various services, from Advisory to Assurance, Tax, and Business Services. You will engage in challenging projects, provide distinctive services, and undergo digitally enabled training to enhance your technical and professional skills. As part of the Core Assurance - AC India team, your responsibilities include: - Participating in financial and managerial accounting tasks. - Contributing to assurance and systems projects. - Developing skills and knowledge to deliver quality work. - Building meaningful client connections. - Assisting in managing and inspiring team members. - Expanding technical knowledge of firm services and technology. - Supporting client engagement and project tasks. - Embracing opportunities for personal growth and branding. Requirements: - Bachelor's Degree in Accounting or Chartered Accountant. - Proficiency in oral and written English. Desirable Qualities: - Knowledge in financial accounting and managerial accounting. - Research and analysis of client, industry, and technical matters. - Effective problem-solving skills. - Interaction with various levels of leadership. - Self-motivation and responsibility for personal growth. - Effective management of multiple tasks. - Credential progression to Manager level.,

Posted 2 weeks ago

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