ANALYSTE D EXPLOITATION

Role Overview: As a Production Operations Supervisor at a major player in the insurance sector, you will be responsible for monitoring daily IT operations, incident and change management, and contributing to the continuous improvement of production procedures. Your role will involve overseeing batch processing, application flows, and systems, analyzing operational incidents, implementing corrective actions, escalating issues to support teams, updating procedures and operational documentation, monitoring performance indicators and service availability, participating in deployments and change validations, and ensuring compliance with ITIL standards and security rules. Key Responsibilities: - Monitor batch processing, application flows, and systems - Analyze operational incidents and implement corrective actions - Escalate issues to support teams and track resolutions - Update procedures and operational documentation - Monitor performance indicators and service availability - Participate in deployments and change validations - Ensure compliance with ITIL standards and security rules Qualifications Required: - Bachelor's degree in a relevant field - Minimum 6 years of experience in IT operations or supervision - Strong proficiency in Windows and Linux systems - Familiarity with monitoring tools and schedulers such as Control-M, CA7, Egen, Perl, Python, Zos Additional Company Details: You will be part of Groupe ALLIANCE, a 28-year-old company located at 7 Rue Scribe 75009 Paris. The company provides unique or comprehensive technical assistance, fixed-price services, and service center operations in the fields of Digital & IT, Big Data & Data Science, Transformation & IT, and Infra-DevOps & Cloud. Groupe ALLIANCE operates in the sectors of Banking, Finance, Insurance, Industry, Telecom, Media, and Services, with a 91% satisfaction rate in the latest Great Place To Work survey. The company values proximity, responsiveness, listening, and kindness in its operations.,