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10.0 - 13.0 years
25 - 35 Lacs
noida, pune
Work from Office
We are seeking a seasoned Mainframe Technical Support Manager to lead our ASP Technical Support (Tier 2) team. This leadership role is pivotal in ensuring seamless operation, enhancement, and support of mission-critical mainframe applications. The ideal candidate will bring deep technical expertise in COBOL, VSAM, and CA7 scheduling, combined with strong leadership capabilities and a strategic mindset. A solid understanding of the banking domain, especially ACH processes, is essential. _________________________________________________________________________ What does a successful Mainframe Technical Support Manager do? Lead Application Monitoring & Maintenance: Ensure high availability and performance of mainframe applications. Oversee Security & Access Controls: Govern user administration and enforce data security protocols. Drive Incident & Problem Management: Lead resolution efforts for application issues, minimizing downtime and impact. Optimize Performance: Guide performance tuning initiatives and implement efficiency improvements. Foster Collaboration: Partner with development, infrastructure, and business teams to align technology with business goals. Maintain Documentation: Ensure accurate and up-to-date records of configurations, processes, and procedures. Champion Automation: Promote and implement automation strategies to streamline operations. X`Ensure Compliance: Uphold organizational standards, policies, and regulatory requirements. What you will do: Lead the development, maintenance, and support of mainframe applications with a focus on reliability and scalability. Manage CA7 job scheduling and automation processes. Provide Tier 2 production support, ensuring timely resolution of complex issues. Oversee implementation of application enhancements within defined scope, timelines, and quality standards. Manage 24x7 rotational support for high-impact payment processing systems. Develop and refine support processes to improve resolution times and team efficiency. Participate in operational readiness assessments and client onboarding initiatives. Coordinate disaster recovery and business continuity planning and exercises. Analyse recurring issues and drive corrective actions across teams. Communicate effectively with internal stakeholders and external partners. Mentor junior developers and foster a culture of continuous learning. Balance multiple priorities and lead cross-functional initiatives independently. What you will need to have: Expertise in COBOL, JCL, VSAM, DB2, CICS, Endev or, File Manager, File Aid, and CA7 scheduling. Experience in the banking domain and production support. Ability and willingness to work flexible work schedules outside of normal business hours (shifts, weekends). Knowledge of automation tools and practices like REX, UI Path. What would be great to have: Excellent communication and collaboration abilities. Knowledge of application monitoring tools and techniques. Familiarity with automation tools and scripting languages. Understanding of ITIL processes and best practices.
Posted 4 days ago
8.0 - 13.0 years
11 - 18 Lacs
pune
Work from Office
Hi, Greetings from Peoplefy Infosolutions !!! We are hiring for one of our reputed MNC client based in Pune. We are looking for candidates with 6+ years of experience in CA7. Primary Skills (Technical Must Haves) : CA7 Mainframe Support Interested candidates for above position kindly share your CVs on varsha.si@peoplefy.com with below details - Experience : CTC : Expected CTC : Notice Period : Location :
Posted 5 days ago
4.0 - 8.0 years
0 Lacs
pune, maharashtra
On-site
You will prioritize test execution, hands-on validation, and certification of the software readiness by accomplishing test procedures and/or scripts either manually or by automated tools. You will supervise and report on the test execution in a timely manner, with attention given to achieving outstanding quality. It is essential to capture and detail the outcome of test executions and all information needed to support ongoing measurements and reporting on risks, defects, tests, and coverage. Additionally, you will analyze reports and discrepancies to resolve root causes, evaluate script failures at a high level, compare and analyze system behavior vs. expected results/important metrics based on business and technical requirements, identify issues, propose system improvements, and perform repetitive test execution to resolve identified issues. Furthermore, you will participate and contribute to internal design reviews of testing materials. All you need is telecom billing experience (preferable), effective and clear communication skills, mainframe batch knowledge with hands-on experience on JCL, COBOL, VSAM, and CICS, hands-on experience with DB2/IMS/IDMS, hands-on experience in Batch Scheduler (ESP/CA7), hands-on experience in resolving abends/errors, hands-on experience in Connect Direct (C:D) and MQ series, test data preparation in the mainframe (feed data to batch cycle), automation tool (QTP, REX) using the Mainframe platform, proficiency in at least one cloud platform such as AWS, Azure, experience of System Testing Life Cycle (STLC), experience in test/defect management tools, experience in writing Quality Test Design independently, experience in Test Execution Independently, and stakeholders collaboration. You will love this job because you get the chance to work with the industry's most ground-breaking testing technologies and help customers shift into the new testing realities of the digitized world. Additionally, you will have the opportunity to work in a growing organization with ever-growing opportunities for personal growth and one of the highest scores of employee engagement in Amdocs. Amdocs offers a wide range of stellar benefits including health, dental, vision, and life insurance, as well as paid time off, sick time, and parental leave. Amdocs is an equal opportunity employer welcoming applicants from all backgrounds and is committed to fostering a diverse and inclusive workforce.,
Posted 2 weeks ago
3.0 - 5.0 years
12 - 16 Lacs
chennai
Work from Office
Role & responsibilities Preferred candidate profile
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
You will be responsible for managing CICS Systems Programming with 5-8 years of experience. Your role will include working on CICS TS upgrades and maintenance via SMP/E. You must have a good understanding of z/OS, JCL, REXX, VSAM, Endevor, CA7, ServiceNow, and z/OS Explorer. Additionally, you should have experience working with CICS RDO (Resource Definition Online) and be able to define CICS resources online/offline. It is essential to have expertise in creating and sunsetting CICS regions, along with modifying CICS configurations and troubleshooting when necessary. Having knowledge of z/OS Connect support would be considered an advantage for this position. This role is open in Mumbai, Pune, and Chennai locations.,
Posted 3 weeks ago
3.0 - 8.0 years
10 - 20 Lacs
chennai
Work from Office
Role: CA7- Scheduling Analyst Location: Sholinganallur, Chennai Fulltime Skills Required: CA7, JCL, REXX Skills Preferred: DB2, MVS, JES2, JES3, ISPF, RACF, IMS, TSO, IBM Utilities Experience Required: Senior Associate Exp: 3 to 5 years experience in relevant field Position Description: Employees in this job function are responsible for ensuring reliable and efficient operations of physical or virtual servers, private cloud, networks (including telecommunication), PCs, and other business critical infrastructure components. They oversee the technology infrastructure that supports the business and support internal users in troubleshooting and escalating issues that impact system health. They are also responsible for setting up user systems and operating systems. Key Responsibilities 1. Responsible for day-to-day operations of mainframe computing facilities ensuring high availability including Mainframe Batch Event Monitoring & Scheduling, Mainframe Online transaction Failure Handling and Batch and first line closure of issues. 2. Responsible for Event management, Incident Management, Problem Management, Request Fulfillment and Knowledge Management adherence with ITSM framework 3. Acknowledge Tickets and conduct quick triage, provide solution and close the ticket within SLA; Ensure escalation of tickets to next level according to Prose within SLA time. 4. Analyze operation failures, determine root causes, develop and implement corrective actions for efficient recovery and improve system availability. 5. Identify system operational and performance problems, develop & implement solution. 6. To work with global teams and stakeholders including PDO, Customers, internal & external Auditors, and cross functional teams 7. Participate standup meeting on daily basis and discuss operational issues 8. Actively participate in the analysis and review of proposed system configuration changes/maintenance 9. Focus on Process adherence, process improvements, knowledge management and Problem Management 10. Support efforts on Security & Control processes and Audit comments 11. Support 24/7 operations & flexible timings, Global operations support 12. Excellent verbal & written communication skills 13. Support Automation through Scripts (JCL and Rexx) & RPA(Pega) 14. Co-ordinate with Console / Zos / Storage team and PDO teams to fine tune and improve any process. 15. Monitoring and Support of Mainframe Consoles. 16. Understands system alerts as fix them as per documentation provided. 17. Shutdown and IPL the systems upon request. 18. Perform system maintenance activities upon request. 19. Manage bridge calls during incidents.
Posted 3 weeks ago
3.0 - 6.0 years
7 - 15 Lacs
chennai
Hybrid
Role & responsibilities Employees in this job function are responsible for ensuring reliable and efficient operations of physical or virtual servers, private cloud, networks (including telecommunication), PCs, and other business critical infrastructure components. They oversee the technology infrastructure that supports the business and support internal users in troubleshooting and escalating issues that impact system health. They are also responsible for setting up user systems and operating systems. Key Responsibilities 1. Manage the organization's IT infrastructure, including servers, networks, storage systems, mainframes, telecommunication network and virtualization platforms. 2. Collaborate with the security teams to implement and maintain robust security measures, including firewalls, intrusion detection systems, and access controls,. 3. Configure and maintain networking equipment, including routers, switches, firewalls, VPN, QoS and wireless access points, to support seamless communication within trusted corporate and with untrusted external networks. 4. Establish and maintain data backup and recovery procedures to ensure business continuity during system failures or following malicious threats. 5. Monitor usage patterns of enterprise systems to identify potential issues like SLA metrics and proactively resolve them to ensure the continued availability and reliability of critical systems . 6. Analyze system capacity and performance trends to anticipate future infrastructure needs and provide recommendations for investment prioritizations, as necessary. 7. Perform routine network maintenance & system upgrades including service packs, patches, hot fixes & enhancements. 8. Design and implement IaC scripts and automated processes to reduce manual intervention and enhance repeatability and testability of infrastructure modifications. 9. Troubleshoot complex software and hardware issues that are escalated by tech support teams and ensure resolutions are documented and added to the organization's knowledge repository 10. Set-up and configure user systems, including installing and configuring operating systems, software applications, and hardware devicesSkills Required :CA7, JCL, REXX Skills Preferred:DB2, MVS, JES2, JES3, ISPF, RACF, IMS, TSO, IBM UtilitiesExperience Required:Senior Associate Exp: 3 to 6 years experience in relevant field
Posted 3 weeks ago
10.0 - 18.0 years
12 - 22 Lacs
chennai
Hybrid
Position Description: Employees in this job function are responsible for designing, developing, testing and maintaining software applications and products to meet customer needs. They are involved in the entire software development lifecycle including designing software architecture, writing code, testing for quality and deploying the software to meet customer requirements. Full-stack software engineering roles, who can develop all components of software including user interface and server side also fall within this job function. Key Responsibilities: 1. Engage with customers to deeply understand their use-cases, pain points, and requirements, showcasing empathy and advocating for user-centric software solutions 2. Solve complex problems by designing, developing, and delivering using various tools, languages, frameworks, methodologies (like agile) and technologies 3. Assess the requirements of the software application or service and determine the most suitable technology stack, integration method, deployment strategy, etc. 4. Create high-level software architecture designs that outline the overall structure, components, and interfaces of the application 5. Collaborate with cross functional teams like product owners, designers, architects etc. 6. Define and implement software test strategy, guidelines, policies and processes in line with organization vision, industry regulations and market best practices. 7. Work on continuously improving performance and optimizing the application and implement new technologies to maximize development efficiency 8. Familiar with programming practices, such as test-driven development, continuous integration, and continuous delivery 9. Support security practices to safeguard user data including encryption and anonymization. 10. Create user-friendly and interactive interfaces 11. Develop and maintain back-end applications like APIs and microservices using server-side languages 12. Evaluate and incorporate emerging technologies and capabilities to deliver their solutions, and are monitoring and participating in solutions for new stack layers, often involving industry collaboration Skills Required: DB2, Mainframe Systems, IMS, CA7 Skills Preferred: N/A Experience Required: Senior Engineer Exp: Prac. In 2 coding lang. or adv. Prac. in 1 lang.; guides. 10+ years in IT; 8+ years in development Experience Preferred: Ford Experience Education Required: Bachelor's Degree Education Preferred: Additional Safety Training/Licensing/Personal Protection Requirements: Additional Information : The principal role of the Mainframe developer is to develop, deliver and support the Variable Marketing Product features. • Responsibilities include development, production/operations support, process and controls. • Develops software that delivers user stories that contribute to a valuable working software product. • The Mainframe developer will be responsible to liaison with Interfacing PDO teams, Other IT Skill Teams and Business Customers to deliver the product commitments. • Should work with Product Manager, Product Owner and Product Team members on Backlog Refinement and Estimation • Partners with a Product Anchor and Product Designer to understand each user story's use case and execute a user-friendly product experience. • Perform manual/automated unit tests with working software, to confirm software functionality conformance to functional and non-functional requirements. • Perform manual/automated functional tests to confirm user story acceptance and to detect regression defects. • Reviews ongoing production software operations and troubleshoots production issues • Experience is SDLC, Agile and DevOps methodologies • Experience in Incident Management, Problem Management, Request Fulfillment processes • Good understanding of IT Security and Controls • Exposure to Quality Control Procedures and Practices • Strong analytical and problem-solving skills • Able to work independently, liaison with business and other stakeholders • Possess a continuous improvement mindset • Should be a self-starter with ability to work on complex changes with minimal guidance.
Posted 3 weeks ago
4.0 - 8.0 years
6 - 15 Lacs
chennai
Hybrid
Position Description: Employees in this job function are responsible for ensuring reliable and efficient operations of physical or virtual servers, private cloud, networks (including telecommunication), PCs, and other business critical infrastructure components. They oversee the technology infrastructure that supports the business and support internal users in troubleshooting and escalating issues that impact system health. They are also responsible for setting up user systems and operating systems. Key Responsibilities 1. Manage the organization's IT infrastructure, including servers, networks, storage systems, mainframes, telecommunication network and virtualization platforms. 2. Collaborate with the security teams to implement and maintain robust security measures, including firewalls, intrusion detection systems, and access controls 3. Configure and maintain networking equipment, including routers, switches, firewalls, VPN, QoS and wireless access points, to support seamless communication within trusted corporate and with untrusted external networks. 4. Establish and maintain data backup and recovery procedures to ensure business continuity during system failures or following malicious threats. 5. Monitor usage patterns of enterprise systems to identify potential issues like SLA metrics and proactively resolve them to ensure the continued availability and reliability of critical systems. 6. Analyze system capacity and performance trends to anticipate future infrastructure needs and provide recommendations for investment prioritizations, as necessary. 7. Perform routine network maintenance & system upgrades including service packs, patches, hot fixes & enhancements. 8. Design and implement IaC scripts and automated processes to reduce manual intervention and enhance repeatability and testability of infrastructure modifications. 9. Troubleshoot complex software and hardware issues that are escalated by tech support teams and ensure resolutions are documented and added to the organization's knowledge repository 10. Set-up and configure user systems, including installing and configuring operating systems, software applications, and hardware devices Skills Required: CA7, JCL, REXX Skills Preferred: DB2, MVS, JES2, JES3, ISPF, RACF, IMS, TSO, IBM Utilities Experience Required: Senior Associate Exp: 3 to 5 years experience in relevant field Education Required: Bachelor's Degree
Posted 3 weeks ago
4.0 - 7.0 years
8 - 17 Lacs
chennai
Work from Office
Role: Senior Mainframe system engineer Location: Sholinganallur, Chennai Fulltime Key Responsibilities 1. Manage the organization's IT infrastructure, including servers, networks, storage systems, mainframes, telecommunication network and virtualization platforms. 2. Collaborate with the security teams to implement and maintain robust security measures, including firewalls, intrusion detection systems, and access controls,. 3. Configure and maintain networking equipment, including routers, switches, firewalls, VPN, QoS and wireless access points, to support seamless communication within trusted corporate and with untrusted external networks. 4. Establish and maintain data backup and recovery procedures to ensure business continuity during system failures or following malicious threats. 5. Monitor usage patterns of enterprise systems to identify potential issues like SLA metrics and proactively resolve them to ensure the continued availability and reliability of critical systems . 6. Analyze system capacity and performance trends to anticipate future infrastructure needs and provide recommendations for investment prioritizations, as necessary. 7. Perform routine network maintenance & system upgrades including service packs, patches, hot fixes & enhancements. 8. Design and implement IaC scripts and automated processes to reduce manual intervention and enhance repeatability and testability of infrastructure modifications. 9. Troubleshoot complex software and hardware issues that are escalated by tech support teams and ensure resolutions are documented and added to the organization's knowledge repository 10. Set-up and configure user systems, including installing and configuring operating systems, software applications, and hardware devices Skills Required: CA7, JCL, REXX Skills Preferred: DB2, MVS, JES2, JES3, ISPF, RACF, IMS, TSO, IBM Utilities Experience Required: Senior Associate Exp: 3 to 5 years experience in relevant fielde in mainframe technologies and should be able to provide break fix/development activity as well. Good understanding about Ford Architect Framework & Security and Controls. Good knowledge of Agile Central/Rally to report back the status. Skills Required: Mainframe Systems Skills Preferred: COBOL, JCL, IBM DB2, IMS Education Required: Bachelor's Degree
Posted 4 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support Associate within our Infrastructure Platforms group, you will be a member of our highly technical production support team, pro-actively monitoring, performing wellness checks, and observing the status of Mainframe Production and Development environments. Your focus will be on meeting established business Service Level Agreements (SLAs) and/or Service Level Objectives (SLOs) for the banks internal/external customers. This will be achieved through the utilization of Enterprise monitoring and triage tools provided, with an emphasis on problem resolution, root cause investigation, providing second-level problem detection, determination, and resolution function, vendor engagement, maintenance of event/outage logs, and assistance with hardware and software patch/product updates. Your responsibilities will include analyzing and troubleshooting production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm. You will work towards improving operational stability and availability through participation in problem management, monitoring production environments for anomalies, and addressing issues utilizing standard observability tools. Additionally, you will assist in the escalation and communication of issues and solutions to the business and technology stakeholders, identify trends, and help manage incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure. Your ability to follow policies and procedures with attention to detail, along with demonstrated strong problem-solving skills and decision-making ability around complex problems, will be crucial. Thinking creatively to deliver solutions through continuous improvement is also expected. The required qualifications, capabilities, and skills for this role include formal training or certification on Technology Support concepts and 2+ years of applied experience, hands-on experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services, a Bachelor's degree in an Information Systems discipline or a 3-year technical degree, hands-on Mainframe System and Batch Operations experience, strong knowledge of Netcool/Control-M/CA7/Zeke/Mainframe Console, relevant experience in Mainframe Operations, knowledge of Mainframe IPL (Initial Program Load), knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud, and familiarity with processes within the scope of the Information Technology Infrastructure Library (ITIL) framework. Preferred qualifications, capabilities, and skills include knowledge of one or more general-purpose programming languages or automation scripting, hardware break-fixes, basic knowledge of Storage function, exposure to observability and monitoring tools and techniques, and the ability to work well in a team environment.,
Posted 1 month ago
6.0 - 10.0 years
6 - 10 Lacs
Hyderabad
Hybrid
Immediate Hiring: Senior Mainframe Developer 6+ Years Experience | Onsite/Hybrid | Hyderabad We are actively seeking experienced Senior Mainframe Developers with 6+ years of experience to join our dynamic team supporting enterprise-scale systems. This is an onsite/hybrid role based in Hyderabad. Work Location: Hyderabad (Hybrid Model) Experience : 6+ Years Type : Full-time / Onsite-Hybrid Joining : Immediate preferred Position Overview: We are seeking a seasoned Senior Mainframe Developer to join our team. You will design, develop, and maintain robust mainframe applications, ensuring optimal performance and reliability. Key Responsibilities: Develop & maintain COBOL applications with clean, optimized code Design and implement IMS DB/DC, DB2 Stored Procedures Use JCL for efficient job scheduling and batch processing Manage CICS transactions for online systems Handle VSAM datasets, ensuring integrity and performance Use Changeman for version control & deployments Debug using IBM Debug Tools, resolving issues quickly Collaborate with cross-functional teams to gather and implement requirements Required Skills & Tools: Programming Languages: COBOL, PL/1 Databases: DB2, IMS DB/DC Mainframe Tools: Changeman, IBM Debug Tool, Xpeditor, File-Aid, Abend-Aid Utilities : JCL, VSAM, SYNCSORT, DFSORT, ICETOOL, IDCAMS Scheduling Tools: CA-7, Control-M Debugging Tools: IBM Debugger, Smart Test Other Tools: SPUFI, QMF, TSO/ISPF, Endevor Mainframe Developer ,COBOL ,IMSDB ,DB2 ,JCL ,VSAM ,Changeman ,Xpeditor ,Control M ,CA7 ,Senior Developer ,Debugging ,Mainframe
Posted 1 month ago
9.0 - 12.0 years
11 - 18 Lacs
Pune
Work from Office
Hi, Greetings from Peoplefy Infosolutions !!! We are hiring for one of our reputed MNC client based in Pune. We are looking for candidates with 6+ years of experience in CA7. Primary Skills (Technical Must Haves) : CA7 Mainframe Support Interested candidates for above position kindly share your CVs on varsha.si@peoplefy.com with below details - Experience : CTC : Expected CTC : Notice Period : Location :
Posted 1 month ago
10.0 - 15.0 years
15 - 25 Lacs
Madurai, Chennai, Coimbatore
Work from Office
Fiserv will provide the SOP, and the Cognizant team will follow the steps mentioned in the SOP Schedule and monitoring batch jobs in production environment using CA7 Scheduling tool. • Respond to job failures or delays and take corrective actions. • Investigate job failures and restart from the correct step or provide JCL override before restarting. • Analyse logs and job histories for performance or error patterns. • Manage LIST/READY/ACTIVE queues in CA7 • Add/Remove USRRQMT/HOLD jobs per request • Monitor overnight batch window and be vigilant to report any issues and resolve asap. • Support DR activities • Coordinate and work with Mainframe Console Operations if required. Cognizant team will escalate to Fiserv L3 team for any unresolved issues
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
Join a dynamic team shaping the tech backbone of operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support Associate within the Infrastructure Platforms group, you will be a member of the highly technical production support team. Your responsibilities will include proactively monitoring, performing wellness checks, and observing the status of Mainframe Production and Development environments. The primary objective will be meeting established business Service Level Agreements (SLAs) and/or Service Level Objectives (SLOs) for internal/external customers. This will involve utilizing Enterprise monitoring and triage tools, focusing on problem resolution, root cause investigation, second level problem detection and resolution, vendor engagement, maintenance of event/outage logs, and assisting with hardware and software patch/product updates. You will analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting business operations. Participating in problem management will help improve operational stability and availability. Monitoring production environments for anomalies and addressing issues using standard observability tools will be a key aspect of your role. Additionally, you will assist in the escalation and communication of issues and solutions to business and technology stakeholders, identify trends, and contribute to incident, problem, and change management in support of full stack technology systems, applications, or infrastructure. Attention to detail, following policies and procedures, strong problem-solving skills, decision-making abilities, and creative thinking for continuous improvement are essential attributes. Required qualifications for this role include formal training or certification on Technology Support concepts, 2+ years of applied experience, hands-on experience troubleshooting, resolving, and maintaining information technology services, a Bachelor's degree in Information Systems discipline or a 3-year technical degree, hands-on Mainframe System and Batch Operations experience, strong knowledge of Netcool/Control-M/CA7/Zeke/Mainframe Console, relevant experience in Mainframe Operations, knowledge of Mainframe IPL (Initial Program Load), familiarity with applications or infrastructure in a large-scale technology environment, and understanding of processes within the Information Technology Infrastructure Library (ITIL) framework. Preferred qualifications include knowledge of one or more general-purpose programming languages or automation scripting, hardware break-fixes, basic knowledge of Storage function, exposure to observability and monitoring tools and techniques, and the ability to work effectively in a team environment.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
Reporting to the OPS Manager as part of the Mainframe Operations team, you will be responsible for delivering a highly client-focused support service in a shared/dedicated support environment. Your goal is to exceed client expectations in both technical resolution and customer service. You will be supporting Mission Critical infrastructure for Ensono's clients, providing a responsive and exceptional support service by resolving complex technical client incidents and problems. Utilizing your strong communication, analytical, and problem-solving skills, you will identify, communicate, and resolve issues to optimize our clients" infrastructure. As a key member of the team providing Mainframe Operations support for system and customer batch processing, your responsibilities will include system and online monitoring, batch ABEND & recovery, and system restarts. You will interact directly with internal and external customers regarding system and batch-related requests, problems, and natural processing on the Mainframe platform. Your day-to-day role will expose you to a diverse mix of client solutions and multiple vendor technologies. You will have access to Ensono University, our online training portal, and will receive support from both internal and external training resources. Long-term objectives will focus on developing the skills and experience necessary for you to advance in your chosen career path. **Required Skills:** - Minimum 3-5 years of experience in Mainframe Operations. - Strong knowledge of Mainframe Operations including Batch monitoring, Console Operations, Ad hoc job Scheduling, and IPL Activities. - Experience with Scheduling tools such as OPC, CA7, ZEKE, Control-M, or ESP for Production/Batch Monitoring. - Proficiency in Console Operations and experience in complex Sysplex environments. - Ability to provide 2nd Level support for System and online monitoring, batch ABEND & recovery, and system restarts. - Solid understanding of MVS, VTAM, JCL, IPL, HMC Concepts, TSO, JES2, CICS, TAPE, and SDSF. - Familiarity with ITIL processes including Problem/Incident/Change management. - Willingness to work in 24x7 environments. **To operate effectively as an Operations Technician, you will:** - Check each system for outstanding messages and batch abends regularly. - Scan batch output to identify the actual cause of failure. - Push critical batch jobs to meet SLAs. - Understand and execute customers" documented procedures. - Identify tasks or issues that can be improved and escalate them to the correct team. - Quickly determine the severity of a problem and make appropriate escalations. - Run Client Batch Schedules, triage job errors, and user situations. - Monitor Batch/Systems/Alerts, Start and Stop Subsystems, Create/manage Incident & Request tickets. - Provide client reporting for Batch processes, Ad hoc job Scheduling, Printing Support, Schedule restores, Project work, Break-fix support, and Application Startup/Shutdown. **Soft Skills:** - Excellent oral/written communication, interpersonal, and time-management skills. - Ability to work in a flexible, team-oriented, and constantly changing environment. - Effective communication with all levels of the organization and the ability to work independently. - Support and assist senior team members in correcting production incidents. - Strong technical writing and documentation skills with a commitment to documenting all work performed. **Primary Location City:** Pune / Chennai,
Posted 2 months ago
2.0 - 7.0 years
5 - 10 Lacs
Bengaluru
Work from Office
In this role, you will: Participate in security consulting on small projects for internal clients to ensure uniformity with corporate information, security policy, and standards Track or remediate vulnerabilities and security issues Review and correlate security logs Assist with the design, documentation, testing, maintenance, and troubleshooting of security solutions related to networking, cryptography, cloud, authentication and directory services, email, internet, applications, and endpoint security Provide technical support for security related issues Utilize industry leading security solutions and best practices to implement one or more components of information security such as availability, integrity, confidentiality, risk management, threat identification, modeling, monitoring, incident response, access management, and business continuity Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interface with more experienced technologists Required Qualifications: 2+ years of Information Security Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 2+ years of information security applications and systems experience 2+ years of mainframe security risk assessment and remediation experience Hands on Resource Access Control Facility (RACF) experience Mainframe security experience using native z/OS and RACF tools Experience issuing RACF commands and performing diagnosis JCL (Job Control Language) experience, developing and maintaining large batch workloads, understanding and supporting large batch workloads, diagnosing problems, taking corrective actions to resolve problems. TSO (Time Sharing Option) experience Hands-on development experience in CARLA , SAS, REXX, IBM zSecure Hands-on development experience in COBOL programming, DB2, CA7 or similar scheduler zSecure tool experience is a plus Information Security technical skills and understanding of information security practices Ability to analyze complex issues and troubleshoot Excellent verbal and written communication skills Have experience working on agile/scrum methodology, using Jira, service now Aware of CI/CD, change and release management Job Expectations: Job Location: Bangalore or Hyderabad Required to work in the office as per organizations In Office Adherence Return to Office (RTO) at a minimum of 3 days per week Ability to work on call as assigned Flexibility to frequently be on call beyond normal working hours Design, document, test, maintain, and provide issue resolution recommendations for moderately complex security solutions related to RACF IAM applications Provides operational support for a large system of compliance and audit related jobs that execute 24/7/365. Work with internal and end-user personnel to define customized access solutions, reporting, notification, and data gathering as required. Participates in the research, analysis, design, testing and implementation of complex computer security/protection technologies for company information and systems/applications. Using a Wells Fargo methodology, assists other engineers in researching, analyzing, designing, testing and implementing security solutions. Assists other engineers with analysis to identify security vulnerabilities and conduct security risk assessments to ensure compliance with corporate security policies and adherence to best practices. Assists in computer security incident response activities and technical investigations of security-related incidents. Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Posted 2 months ago
5.0 - 7.0 years
15 - 16 Lacs
Kolkata, Chennai, Bengaluru
Work from Office
Job Summary: We are looking for a Mainframe Support Engineer with hands-on experience in Java to join our IT support team. The ideal candidate will be responsible for maintaining, troubleshooting, and enhancing legacy mainframe systems while also contributing to Java-based integration and modernization efforts. Key Responsibilities: Provide production support and maintenance for Mainframe applications (COBOL, JCL, DB2, etc.). Troubleshoot and resolve issues related to batch jobs, online transactions, and mainframe performance. Collaborate with cross-functional teams to integrate mainframe systems with Java-based applications. Develop and maintain Java components for application interfaces or modernization projects. Participate in incident management, root cause analysis, and preventive maintenance. Assist in code migrations, deployments, and environment setups. Write and maintain technical documentation and support artifacts. Required Skills: Mainframe: COBOL, JCL, VSAM, DB2 CICS (if applicable) TSO/ISPF, File-Aid, Abend-AID CA7 or Control-M (Job scheduling) Debugging tools like Xpediter Java: Core Java / J2EE REST/SOAP Web Services Spring Boot (Preferred) Maven/Gradle, Git, Jenkins JSON, XML, JDBC Nice to Have: Experience in mainframe-to-cloud migration or legacy modernization Exposure to microservices architecture Familiarity with APIs, Kafka, or messaging queues Knowledge of DevOps tools (GitHub, Jenkins, Ansible) Agile or ITIL processes Soft Skills: Strong analytical and problem-solving ability Good communication and collaboration skills Willingness to work in 24x7 support or rotational shifts (if applicable) Ability to manage multiple priorities and meet deadlines
Posted 3 months ago
10.0 - 15.0 years
30 - 45 Lacs
Gurugram
Work from Office
We are seeking a highly skilled Solution Architect to lead the transformation of applications from Mainframe to Cloud. The ideal candidate will possess deep expertise in both Mainframe and Cloud technologies, and demonstrate hands-on capability to design and implement transformative solutions. What will your job look like? Design and implement scalable, secure, and cost-effective cloud solutions using AWS services. Collaborate with cross-functional teams to understand requirements and provide technical guidance. Develop and maintain clean, efficient code in Python, Shell scripting, and Java for cloud-based applications. Implement automation solutions to streamline processes and improve efficiency. Manage AWS environments, including setup, monitoring, and optimization. Ensure cloud infrastructure security and compliance with industry standards. Identify, analyze, and resolve infrastructure vulnerabilities and application deployment issues. Ensure efficient functioning of data storage and processing in accordance with company security policies and best practices in cloud security. Troubleshoot and resolve issues related to AWS services and infrastructure. Stay current with new AWS services and features, and recommend improvements to existing architecture. Interact with clients, provide cloud support, and make recommendations based on client needs. All you need is... Requirements: Proficiency in both Mainframe and Modern Technologies. Mainframe Technologies: COBOL, JCL, CICS, DB2, IMS, REXX, CLIST, PL1, Assembler. Homegrown applications on Mainframes Architectural concepts, such as MATRIX, PBCF, CE, SY Utilities. Knowledge of third-party products on Mainframe: FOCUS, SAS, ACR Summary. Mainframe Schedulers: ESP, CA7. Modern Technologies: Cloud: AWS, Azure. Containers: Docker, Kubernetes. Programming Languages: Java, Postgres, Shell Scripting, Bash, Python. Schedulers: TWS, AWS Batch. Security: Configuring secured data exchange between on-prem and cloud environments (TLS 1.3). CI/CD Implementation. Preferred Qualifications: AWS Certified Solutions Architect. Experience with infrastructure as code tools like Terraform or CloudFormation.
Posted 3 months ago
3.0 - 5.0 years
0 - 0 Lacs
Chennai
Work from Office
Overview: TekWissen is a global workforce management provider throughout India and many other countries in the world. The below clientis a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place one that benefits lives, communities and the planet Job Title: Operations Management Practitioner Location: Chennai Duration: 12 Months Work Type: Onsite Position Description: Looking for CA7- Scheduling Analyst to support 24 X 7 operations. Responsible for day-to-day operations of mainframe computing facilities ensuring high availability including Mainframe Batch Event Monitoring & Scheduling, Mainframe Online transaction Failure Handling and Batch and first line closure of issues. Responsible for Event management, Incident Management, Problem Management, Request Fulfillment and Knowledge Management adherence with ITSM framework Acknowledge Tickets and conduct quick triage, provide solution and close the ticket within SLA; Ensure escalation of tickets to next level according to Prose within SLA time. Analyze operation failures, determine root causes, develop and implement corrective actions for efficient recovery and improve system availability. Identify system operational and performance problems, develop & implement solution. To work with global teams and stakeholders including PDO, Customers, internal & external Auditors, and cross functional teams Participate standup meeting on daily basis and discuss operational issues Actively participate in the analysis and review of proposed system configuration changes/maintenance Focus on Process adherence, process improvements, knowledge management and Problem Management Support efforts on Security & Control processes and Audit comments Support 24/7 operations & flexible timings, Global operations support Excellent verbal & written communication skills Support Automation through Scripts (JCL and Rexx) & RPA(Pega) Co-ordinate with Console / Zos / Storage team and PDO teams to fine tune and improve any process. Monitoring and Support of Mainframe Consoles. Understands system alerts as fix them as per documentation provided. Shutdown and IPL the systems upon request. Perform system maintenance activities upon request. Manage bridge calls during incidents. Skills Required: CA7, JCL, REXX Skills Preferred: DB2, MVS, JES2, ISPF, JES3, RACF, IMS, TSO, IBM Utilities Experience Required: 3 to 5 years of experience Education Required: Bachelor's Degree TekWissen Group is an equal opportunity employer supporting workforce diversity.
Posted 3 months ago
8.0 - 12.0 years
1 - 1 Lacs
chennai
Hybrid
Overview: TekWissen is a global workforce management provider throughout India and many other countries in the world. The below clientis a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place one that benefits lives, communities and the planet Job Title: Software Engineer I - Established Senior Engineer Location: Chennai Work Type: Hybrid Position Description: Employees in this job function are responsible for designing, developing, testing and maintaining software applications and products to meet customer needs. They are involved in the entire software development lifecycle including designing software architecture, writing code, testing for quality and deploying the software to meet customer requirements. Full-stack software engineering roles, who can develop all components of software including user interface and server side also fall within this job function. Key Responsibilities: Engage with customers to deeply understand their use-cases, pain points, and requirements, showcasing empathy and advocating for user-centric software solutions Solve complex problems by designing, developing, and delivering using various tools, languages, frameworks, methodologies (like agile) and technologies Assess the requirements of the software application or service and determine the most suitable technology stack, integration method, deployment strategy, etc. Create high-level software architecture designs that outline the overall structure, components, and interfaces of the application Collaborate with cross functional teams like product owners, designers, architects etc. Define and implement software test strategy, guidelines, policies and processes in line with organization vision, industry regulations and market best practices. Work on continuously improving performance and optimizing the application and implement new technologies to maximize development efficiency Familiar with programming practices, such as test-driven development, continuous integration, and continuous delivery Support security practices to safeguard user data including encryption and anonymization. Create user-friendly and interactive interfaces Develop and maintain back-end applications like APIs and microservices using server-side languages Evaluate and incorporate emerging technologies and capabilities to deliver their solutions, and are monitoring and participating in solutions for new stack layers, often involving industry collaboration Skills Required: DB2, IMS, Mainframe Systems, CA7 Experience Required: Senior Engineer Exp: Prac. In 2 coding lang. or adv. Prac. in 1 lang.; guides. 10+ years in IT; 8+ years in development Education Required: Bachelor's Degree TekWissen® Group is an equal opportunity employer supporting workforce diversity.
Posted Date not available
8.0 - 12.0 years
1 - 1 Lacs
chennai
Hybrid
Overview: TekWissen is a global workforce management provider throughout India and many other countries in the world. The below clientis a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place one that benefits lives, communities and the planet Job Title: Software Engineer I - Established Senior Engineer Location: Chennai Work Type: Hybrid Position Description: Employees in this job function are responsible for designing, developing, testing and maintaining software applications and products to meet customer needs. They are involved in the entire software development lifecycle including designing software architecture, writing code, testing for quality and deploying the software to meet customer requirements. Full-stack software engineering roles, who can develop all components of software including user interface and server side also fall within this job function. Key Responsibilities: Engage with customers to deeply understand their use-cases, pain points, and requirements, showcasing empathy and advocating for user-centric software solutions Solve complex problems by designing, developing, and delivering using various tools, languages, frameworks, methodologies (like agile) and technologies Assess the requirements of the software application or service and determine the most suitable technology stack, integration method, deployment strategy, etc. Create high-level software architecture designs that outline the overall structure, components, and interfaces of the application Collaborate with cross functional teams like product owners, designers, architects etc. Define and implement software test strategy, guidelines, policies and processes in line with organization vision, industry regulations and market best practices. Work on continuously improving performance and optimizing the application and implement new technologies to maximize development efficiency Familiar with programming practices, such as test-driven development, continuous integration, and continuous delivery Support security practices to safeguard user data including encryption and anonymization. Create user-friendly and interactive interfaces Develop and maintain back-end applications like APIs and microservices using server-side languages Evaluate and incorporate emerging technologies and capabilities to deliver their solutions, and are monitoring and participating in solutions for new stack layers, often involving industry collaboration Skills Required: DB2, Mainframe Systems, IMS, CA7 Experience Required:Senior Engineer Exp: Prac. In 2 coding lang. or adv. Prac. in 1 lang.; guides. 10+ years in IT; 8+ years in development Education Required: Bachelor's Degree TekWissen Group is an equal opportunity employer supporting workforce diversity.
Posted Date not available
3.0 - 5.0 years
0 - 0 Lacs
chennai
Hybrid
Overview: TekWissen is a global workforce management provider throughout India and many other countries in the world. The below clientis a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place one that benefits lives, communities and the planet Job Title: IT Operations Support Senior Associate Location: Chennai Work Type: Hybrid Position Description: Employees in this job function are responsible for ensuring reliable and efficient operations of physical or virtual servers, private cloud, networks (including telecommunication), PCs, and other business critical infrastructure components. They oversee the technology infrastructure that supports the business and support internal users in troubleshooting and escalating issues that impact system health. They are also responsible for setting up user systems and operating systems. Key Responsibilities: Manage the organization's IT infrastructure, including servers, networks, storage systems, mainframes, telecommunication network and virtualization platforms. Collaborate with the security teams to implement and maintain robust security measures, including firewalls, intrusion detection systems, and access controls,. Configure and maintain networking equipment, including routers, switches, firewalls, VPN, QoS and wireless access points, to support seamless communication within trusted corporate and with untrusted external networks. Establish and maintain data backup and recovery procedures to ensure business continuity during system failures or following malicious threats. Monitor usage patterns of enterprise systems to identify potential issues like SLA metrics and proactively resolve them to ensure the continued availability and reliability of critical systems . Analyze system capacity and performance trends to anticipate future infrastructure needs and provide recommendations for investment prioritizations, as necessary. Perform routine network maintenance & system upgrades including service packs, patches, hot fixes & enhancements. Design and implement IaC scripts and automated processes to reduce manual intervention and enhance repeatability and testability of infrastructure modifications. Troubleshoot complex software and hardware issues that are escalated by tech support teams and ensure resolutions are documented and added to the organization's knowledge repository Set-up and configure user systems, including installing and configuring operating systems, software applications, and hardware devices Skills Required: CA7, JCL, REXX Skills Preferred: DB2, MVS, JES2, JES3, ISPF, RACF, IMS, TSO, IBM Utilities Experience Required: Senior Associate Exp: 3 to 5 years experience in relevant field Education Required: Bachelor's Degree TekWissen® Group is an equal opportunity employer supporting workforce diversity.
Posted Date not available
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