Analyst Testing

We are looking for a seasoned Senior QA Analyst / Test Lead with hands-on experience in manual and automation testing, Agile delivery, and customer-facing roles. The ideal candidate should have a strong understanding of QA methodologies, test planning, automation using Tosca, and experience working on system upgrades and technology renewal projects. Key Responsibilities: Act as Lead/SPOC for customer communication and interface related to testing deliverables. Review business requirements and design test plans ensuring accuracy, completeness, and test coverage. Develop, maintain, and execute detailed test plans and test cases for functional, integration, regression, and non-functional testing. Document and manage defects in tools such as Quality Center or JIRA; track through closure. Conduct risk assessments, define entrance/exit criteria, and contribute to project estimates and test strategy. Execute tests across various environments (web, mainframe preferred) and log incidents or blockers. Provide regular status updates to QA/Test Leads and Project Managers, including known issues and test metrics. Create and reuse test automation assets using Tricentis Tosca; incorporate automation into project reporting. Work on system testing activities for technology upgrades, platform renewals, and tech currency initiatives. Participate in Agile ceremonies and contribute to sprint deliverables; experience in Agile methodology is essential. Collaborate closely with business analysts, developers, and other QA team members. Identify test data needs, build conversion and validation scenarios, and contribute to knowledge repositories. Drive test process improvements and contribute to knowledge sharing and reuse across projects. Required Qualifications & Skills: College graduate degree from a reputed institute. Technical/Business/Quality certifications such as CSTE, ISTQB, CMMI, LOMA Desirable Solid knowledge of testing methodologies, test case design, and test lifecycle management. Basic knowledge of web testing and mainframe systems (preferred). Hands-on experience with Tricentis Tosca for test automation. Strong understanding of test planning, test data creation, defect lifecycle management, and reporting. Familiarity with tools like JIRA, Quality Center, or similar test management platforms. Strong reasoning, analytical, and communication skills. Exposure to performance and security testing is a plus. Demonstrated ability to lead or co-lead small to mid-size QA projects or testing streams. Experience in technology renewal/upgrades/tech currency projects is a strong advantage. Experience in identifying test improvement opportunities and implementing QA best practices. Agile project experience is mandatory. Nice to Have: Knowledge management contributions to QA projects Experience in non-functional test strategy definition and execution Ability to analyze and identify potential regression areas based on defect root cause Awareness of DevOps integration and CI/CD test processes