Analyst (FID Claims - MUM)

Role & responsibilities

Management

• Track daily claim generation
• Work with various stakeholders for claim validation, reporting and escalation
• Ensure claims are acknowledged, validated and settled within SLAs defined by claim guidelines
• Maintain and report KRIs

Control

• Maintain a strong control & risk management environment. Ensure all risks, issues and control gaps are escalated appropriately as per daily procedures ensuring accountability is maintained until resolution.

Commercial

• Ensure best practice is implemented as part of the Teams daily processing requirement.
• Help implement the department strategy working alongside the local and global teams and Senior Management.
• Manage primary relationships in other regions and resolve any issues that may arise.

Preferred candidate profile

Qualifications

• Minimum Bachelor or Masters degree

Experience

• Minimum 1-3 years’ experience

Competencies

• Product Knowledge

• Understanding of products – FX, Fixed Income and Equity
• Understanding of Interest Claims & Penalties

• Exercises sound judgment and analysis

• Displays well developed ability to comprehend, reason and process data.
• Demonstrates excellent attention to detail when analyzing or interpreting data.
• Asks appropriate questions to support BAU

• Demonstrates commitment to Control and Risk Management

• Escalates clearly and appropriately
• Capable of, or experienced in, meeting daily deadlines
• Capable of, or experienced in, prioritizing multiple tasks when required

• Communicates Effectively

• Capable of open, accurate and concise communication at all times, through both email or phone
• Confident of communicating across many different areas and across levels

• Technical Knowledge/Experience

• Experienced with MS Office (MS Excel/Access/Outlook etc.)
• Track record of learning or adapting to new technology systems and applications

• Teamwork

• Works effectively and builds relationships with colleagues
• Willing to perform additional tasks, when required, to help team meet its control goals

Skills Required (Desired)

• Prior experience in investment banking operations or finance
• Knowledge of accounting principles (e.g. understanding of P&L calculations and reporting in banking context)
• Trade booking/flow knowledge