Key Responsibilities: Maintain and manage inventory of all spare parts and tools. Ensure availability of critical spares to reduce machine downtime. Monitor and track stock levels, reordering as necessary to maintain optimal inventory. Coordinate with maintenance and production departments to understand requirements and usage patterns. Source and negotiate with suppliers to procure quality spare parts at competitive prices. Inspect incoming parts for quality, quantity, and compliance with specifications. Implement and maintain an organized storage system (e.g., FIFO/LIFO). Keep detailed records of parts usage, receipts, and issuances. Prepare periodic inventory reports and perform stock audits. Dispose of obsolete or non-moving inventory as per company policy. Ensure compliance with health and safety regulations in the store area. Use ERP or inventory management systems effectively for all operations. Contact HR : 9095811600 Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Work Location: In person
Key Responsibilities : Greet customers warmly and understand their service/repair requirements for two-wheelers. Open job cards and record complaints accurately. Provide estimates for service and repairs (cost, time, and materials). Explain service and repair details to customers and answer queries. Coordinate with technicians and workshop team to ensure timely completion of service. Conduct pre- and post-service inspections with the customer. Keep the customer updated on service progress, delays, or additional work needed. Ensure delivery of bikes after proper quality checks and washing. Maintain up-to-date customer records and service history. Handle customer complaints or escalate them appropriately. Promote value-added services and AMC (Annual Maintenance Contracts). Achieve monthly targets for service upsell and customer satisfaction. Follow safety, cleanliness, and company standards in the service area. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Experience: OneSite: 1 year (Required) License/Certification: Driving Licence (Preferred) Work Location: In person
Key Responsibilities : Make outbound calls to customers for: Periodic service reminders (Free/paid services) Follow-ups after service or repair Feedback collection post-service Service camp or promotional offers Schedule service appointments and update the booking register/system. Record customer responses, feedback, and complaints in the CRM or DMS system. Coordinate with the workshop team to ensure proper service slot allocation. Inform customers about service offers, AMC packages, pick-up/drop facility, etc. Maintain accurate and up-to-date customer records. Achieve daily and monthly calling targets (calls made, appointments booked, conversions). Handle inbound calls regarding service queries politely and professionally. Escalate unresolved customer issues to the Service Manager or CRM head. Job Type: Full-time Pay: ₹15,245.45 - ₹27,629.11 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Experience: OneSite: 1 year (Required) Work Location: In person
Key Responsibilities : Make outbound calls to: Generate leads for new bike sales Follow up with existing leads and inquiries Invite customers to the showroom for test rides or offers Promote finance schemes, exchange offers, and festive discounts Maintain and update the lead database regularly. Handle inbound calls related to bike models, prices, features, and availability. Schedule showroom visits, test rides, and coordinate with the sales team. Share brochures, offers, and quotes through WhatsApp, SMS, or email as needed. Track customer responses and maintain daily calling and follow-up reports. Achieve daily/weekly/monthly calling and conversion targets. Collect and record customer feedback to improve service quality. Support the sales team in organizing events, campaigns, and exhibitions. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Experience: OneSite: 1 year (Required) Work Location: In person
As a Workshop Service Manager, your role involves overseeing the operational management, team management, customer relationship, revenue growth, process compliance, inventory, and workshop maintenance in the workshop. Your key responsibilities include: - Supervising and managing daily workshop operations and service flow. - Ensuring smooth coordination between the front office, technicians, and parts department. - Monitoring job card opening, service estimation, technician allocation, and final delivery timelines. - Ensuring timely execution of scheduled maintenance, general repairs, and accidental jobs. - Leading, training, and monitoring the service team including Service Advisors, Technicians, and Helpers. - Conducting regular performance evaluations and skill development sessions. - Motivating the team to achieve service targets and KPIs such as labor revenue, job card count, and productivity. - Handling escalated customer complaints and ensuring timely resolution. - Monitoring Customer Satisfaction Index (CSI) and implementing corrective actions to improve scores. - Promoting customer retention through loyalty programs, AMC packages, and follow-ups. - Achieving monthly service revenue targets for labor and parts. - Increasing service footfall through campaigns, reminders, and special offers. - Tracking and improving upselling of value-added services such as engine oil, Teflon coating, and accessories. - Ensuring adherence to OEM (manufacturer) service processes and guidelines. - Maintaining proper documentation of service records, warranty claims, job cards, etc. - Conducting periodic audits on safety, quality, tools, and equipment. - Coordinating with the parts department for the availability of fast-moving and critical parts. - Ensuring workshop tools and infrastructure are maintained in good condition. In addition to the responsibilities mentioned above, the company offers benefits such as cell phone reimbursement, health insurance, paid sick time, and Provident Fund. The ideal candidate should have at least 3 years of experience with OneSite and a driving license is preferred. This is a full-time position that requires in-person work.,
Key Responsibilities: Handle vehicle registration process with the Regional Transport Office (RTO). Prepare and verify all documents required for vehicle registration (Form 20, Form 21, Form 22, insurance, invoice, etc.). Coordinate with the RTO for submission and collection of documents . Apply for and collect vehicle number plates (temporary and permanent) . Ensure all RTO-related forms are correctly filled and signed by customers. Maintain up-to-date records of vehicle registrations , RC cards , and delivery status . Coordinate with insurance agents for timely policy generation and updates. Maintain relationships with RTO officials to ensure smooth and fast processing . Keep customers informed about the status of their vehicle registration and number plate. Support the sales and delivery teams by ensuring compliance and documentation are complete before delivery. Ensure timely tax payments , hypothecation marking (if applicable), and other RTO formalities. Handle any RTO-related grievances or corrections . Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Provident Fund Experience: OneSite: 1 year (Preferred) License/Certification: Driving Licence (Required) Work Location: In person
Key Responsibilities: Handle vehicle registration process with the Regional Transport Office (RTO). Prepare and verify all documents required for vehicle registration (Form 20, Form 21, Form 22, insurance, invoice, etc.). Coordinate with the RTO for submission and collection of documents . Apply for and collect vehicle number plates (temporary and permanent) . Ensure all RTO-related forms are correctly filled and signed by customers. Maintain up-to-date records of vehicle registrations , RC cards , and delivery status . Coordinate with insurance agents for timely policy generation and updates. Maintain relationships with RTO officials to ensure smooth and fast processing . Keep customers informed about the status of their vehicle registration and number plate. Support the sales and delivery teams by ensuring compliance and documentation are complete before delivery. Ensure timely tax payments , hypothecation marking (if applicable), and other RTO formalities. Handle any RTO-related grievances or corrections . Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Provident Fund Experience: OneSite: 1 year (Preferred) License/Certification: Driving Licence (Required) Work Location: In person