At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. Responsible for invoice validation process by reviewing and approving invoices before sent for payment. Validating each and every invoice with relevant documents which includes contract, MIS and approvals. Submitting the supporting’s at the time of audit. Maintaining critical path and accounting data on regular basis. Create and maintain precise and accurate models, charts and reports. Reviewing financial reports and streamlined operations to increase productivity and company profit. Collected data and developed detailed spreadsheet to identify trends and create revenue, profitability, and expense forecasts. Responsible for publishing the general ledger dump for the month end accrual process consumer and corporate card members. Communicate regularly with and proactively with vendors for invoice related queries, update on lounges and golf courses list and for accrual data. Assist in preparation of data tables and other documents for onboarding new vendors. Responsible for collating quarterly compliance review from all the vendors. Minimum Qualifications Minimum of 1-4 years of demonstrated experience in Invoice and Payment processing. • Understanding on Project management skills with strong communication skills. • Strong relationship management skills with ability to collaborate effectively with business functions • Must have proficiency on MS office, Power BI and s trong attention to detail and superior organizational and follow-through skills Knowledge of AXP policies and procedures related to Partner Management. Critical Factors to Success: Manage to deliver within strict timelines and deliver strong results on schedule Effectively integrate and align with internal business partners Prioritize based on business need and urgency We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Key responsibilities include but is not limited to the following: CBU BO: Ability To Work in A Highly Compliant, Dynamic and Research-Intensive Environment in solving credit bureau disputes Review Accounts to Determine Appropriate Action for solving reporting dispute Ability To Work in A Highly Compliant and Dynamic Environment Ensure all SLAs are met across various queues, upholding efficiency, and compliance Adhere to Company Policies and Regulatory Compliance Guidelines relevant to the business Proven ability to drive Goals & Metrices for the process Minimum Qualifications: Strong Verbal & Written communication skills Knowledge of Credit Bureau Unit Function is preferred Graduate with minimum 1-3 years’ experience Should possess Analytical, Decision Making and Problem-Solving Skills Multi-skilled across card platforms/products is preferable Demonstrated dependability/self-motivating skills Demonstrated ability to work effectively within a team environment as well as independently Strong Team Player with high level of integrity Strong Knowledge to American Express Product, Policies & Procedures Change Management Ability & Self-motivating skills Prior knowledge of green screens, Triumph platform, CLIC tool will be an added advantage Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a windows environment Build and maintain loyalty through exceptional communication Maintain a comprehensive understanding of Card products and CHC procedures to ensure process accuracy Preferred Qualifications: Strong Knowledge to American Express Product, Policies & Procedures American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About Global Commercial Credit (GCC) : Global commercial credit (GCC) manages the company's credit, collections operations around the world. GCC aims to strike the right balance between helping customers in keeping their card current and taking actions to prevent spending that will not be paid back to American Express. In short, our primary focus is to protect and recover American Express' receivable assets, while delivering on our customer commitment. We mitigate risk & enable spend How will you make an impact in this role? The primary responsibility is to collect delinquent balances on corporate card & client. The portfolio consists of both cancelled relationships and high-risk customers. Candidates must be able to utilize strong negotiation and decision-making skills ensuring American Express profitability while maximizing recovery of card member balances. This includes handling inbound and outbound calls, advising of account status. Ensure maximum recovery on accounts through inbound/ outbound telephone contact in a timely and comprehensive manner to ensure customer satisfaction. Grow and nurture customer relationships on every interaction that results in measurable Customer value. Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals. Document necessary account information and offer custom solutions that benefit the customer. Balance customer interests with the interests of American Express. Minimum Qualifications Graduates/Undergraduates with minimum 2 years of experience in International Collections domain with excellent communication skills Prior work experience in collections required. Proven analytical and problem-solving skills with a strong attention to detail. Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a windows environment. Ability to evaluate card members financial and account data to make sound business decision. Preferred Qualifications Analytical mind & attention to detail. Strong interpersonal, communication and listening skills. Excellent negotiation skills. Demonstrated consultative experience, ability to influence, resourceful. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. How will you make an impact in this role? Function Description : Legal Entity Reporting Centre of Excellence (LER CoE) is responsible for delivering on local Statutory Reporting and management of Statutory Audit for multiple legal entities across the International regions. Purpose of the Role: • Responsible for preparation and coordination of ANZ Legal Entity Statutory & Regulatory reports and accompanying documents including coordination with the Legal Entity Controllers before filing with authorities within prescribed timetable • Primary co-ordination point for the Statutory Auditors during external audits, ensuring that full analysis and explanations are provided to enable a clean audit opinion and Legal Entity Board approval · Lead the governance of the Reporting Tools (HFM, Workiva & Oracle) leveraged by LER CoE · Support Strategic LER CoE projects like Vanguard and other compliance related activities · Lead a team of strong Band 30s/28s responsible for the delivery of Statutory Reporting and Audit. Responsibilities : · Support the Legal Entity Controller achieve the local statutory and regulatory filing objectives for ANZ region · Responsible for adherence to all local Statutory Authorities timelines and Reporting requirements through preparation, review and submission of local reports. These include annual financial statements, Financial Analysis Book (FAB), regulatory reports to the local Regulatory Authorities, as applicable · Ensure that all ANZ reporting issues are identified, escalated, and tracked to conclusion · Maintain and control accuracy of information extracted from prime records into financial reports and ensure a fully audited reconciliation from USGAAP ledger to local GAAP report. · Adequate controls, documentation and audit trails are in place to comply with Reporting requirements · Coordinate with the Legal Entity Controllership team to maintain up-to-date understanding of all Regulatory and Statutory Reporting requirements including potential regulatory changes to assess impact and proactively plan for implementation of changes. · Coordinate with GFO and other functions to provide external audit support. · Lead the governance of the Reporting Tools (HFM, Workiva & Oracle) leveraged by LER CoE – includes leading the ongoing monitoring including query resolution through strong partnership with external vendor and internal teams · Support Project Vanguard Workstreams and other compliance related activities Qualifications: · Qualified Accountant, CA/CPA with minimum 7+ years post qualification experience in Finance · Strong technical accounting background and experience in accounting, statutory / regulatory reporting and statutory auditing · Advanced knowledge of IFRS GAAP and reporting requirements · Strong Knowledge of Reporting Tools (e.g., HFM, Workiva, Oracle) · Strong knowledge of AXP Policies, processes & systems · Good understanding of US GAAP and other GAAP is advantageous · Ability to collaborate across geographies in a matrix structure and deliver on customer expectations · Ability to manage multiple priorities, drive projects, and work well under tight deadlines. · Excellent written/verbal communication, relationship building, presentation and collaboration skills. · Proven ability to effectively interact with all levels and stakeholders of an organization including senior leadership as well as External Auditors. Behavioral Skills/Capabilities: · Leadership – act & lead with courage, make decisions quickly & influence change. · Track record of building relationships to influence decisions and drive results · Strong analytical, organizational, and problem-solving skills · Ability to synthesize complex data into an easy-to-understand message · Highly motivated with strong sense of accountability, initiative, and a ‘can-do’ attitude We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. The Enterprise Risk Management and Risk Oversight organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all processes and geographies at American Express. The Manager, Enterprise Risk Management CoE, will be part of the GRC organization and will report to the Director of International ERM based out of India. The incumbent will help support the risk identification, risk aggregation and escalation for all of proprietary business across International legal entities / markets. The risk universe’s scope would include but not limited to Credit Risk, Operational Risk, Strategic and Business Risk Market Risk, Liquidity & Funding Risk, Conduct Risk, and Reputational Risk. The incumbent will lead a team of risk professionals in India and will partner closely with stakeholders across geographies. We are seeking an experienced leader to be a part of this exciting journey. Key Responsibilities: · Develop risk tolerance limits, and establish risk appetite metrics and escalation thresholds for all major risk types · Identify emerging risks in accordance with the risk appetite program · Support development of policies, practices, and other control mechanisms to manage key enterprise risks · Monitor and report on international legal entities’ aggregate risk profile, initiating appropriate actions to ensure adherence to risk appetite · Support the creation of dashboards and other reporting tools for all major risk types and provide regular updates to applicable Legal Entity boards, International leadership and Risk leadership Minimum Qualifications: Experience and Background: · 4+ years of leadership experience in risk management, compliance, treasury, controllership or a similar role; · Experience in Enterprise Risk Management function · Strong business and risk acumen with a risk-reward control perspective · Strong analytical ability to connect disparate risks with the ability to measure them · Good understanding of payment systems, payment networks, banking industry and related regulatory nuances · Demonstrated ability to successfully manage multiple priorities · Advanced degree in business, engineering, economics or a related field is preferred · Strong knowledge of SAS/SQL/ Hive/ Python / R / Google Cloud Platform would be preferred Leadership Skills: Proven leader who can build, inspire, and coach a team; · Excellent relationship and influence management skills with the ability to build productive relationships across teams and levels of seniority; Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged; · Proactive in identifying issues, delivering and escalating key findings, and advising on recommended solutions to correct issues or mitigate risks; Ability to communicate risk observations to colleagues, business partners, and senior leaders; Strong verbal and written communication skills We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Description/Overview of the Department: Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network-related businesses to enable a sharp focus on using the power of our network to provide unique value to all of our mutual customers. The organization manages the relationships with the millions of merchants around the world that accept American Express and runs the company’s payment network and manages bank partnerships globally. In support of GMNS’s mission, Global, Strategy, Operations & Processes (GSOP) is focused on delivering a friction free, resilient, and efficient operational core for critical merchant experiences; strengthening monitoring and adherence to network and merchant policies; and leading key operational excellence functions. As part of GSOP, the Merchant Onboarding & Maintenance team prioritizes strengthening governance for merchant account setup, account management, and Know Your Customer (KYC) activities. This team manages our merchant hierarchy structures, which are used at Amex for merchant account management (including contracting, pricing, offers, client management and data enrichment purposes). Ensuring merchant accounts are correctly linked and managed is essential for Amex systems that rely on a merchant’s hierarchy. Merchant Hierarchy team is looking for a highly skilled and motivated data analyst to join our team. The ideal candidate will be a data analyst with strong leadership skills, keen analytical mindset, and a dedication to turning data into successful hierarchy implementation strategies. They will need to analyze large amounts of data and turn that research into information to help the merchant business be compliant and supportive of customers. Key Responsibilities: Provide support for the Merchant hierarchy maintenance process within GMNS. • Establish and enforce data management and governance requirements for Merchant hierarchy initiatives. • Develop and implement strategies to extract, transform, and analyze information from diverse sources using SQL. • Construct advanced Excel models and reports to visualize and convey key insights and trends to stakeholders. • Collaborate with cross-functional teams to identify business requirements, define metrics, and devise data-driven solutions. • Continuously enhance data processes and workflows to optimize efficiency. • Use analytical skills for evaluating data across simple and complex business processes, with meticulous attention to detail. • Be a quick learner and work independently on complex processes through completion. Qualifications : · Bachelor’s degree in Computer Science, Information Technology, Statistics, or related field. · Experience as Data Analyst in a similar role, with strong proficiency in Data Science Libraries, SQL and Excel. · Demonstrated track record of driving meaningful business value though data management and strategy. · Proficient understanding of relational databases and data warehousing concepts · Ability to make timely and integrity-driven decisions. · Effective communication and presentation skills for seamless collaboration across internal stakeholders and teams. · Familiarity with Amex data, particularly in the context of Merchant hierarchies, is preferred. · Knowledge of LUMI Big query and Python is an advantage. • We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Function Description: CBU –Voice Handles consumer credit bureau inquiries by investigating and contacting the credit bureau agencies to update card member information. Purpose of the Role: Requires a very thorough/ careful investigation using a range of credit details available from different sources, checking/correcting the credit bureau reporting’s basis card member history and current status and resolve card member concerns via calls and emails. Responsibilities: Provide accurate and most updated information in response to card member disputes and inquiries. Provide support to internal department's i.e. Risk Management, Compliance. Minimum Qualification: Graduates only Minimum 1+ year of experience is mandatory Strong communication abilities, both written and verbal with attentive listening skills Knowledge of American Express Product, Policies & Procedures Telephone communication, etiquette, and call handling skills for effective call management and optimal efficiency Should possess analytical, decision making and problem solving skills Multi-skilled across card platforms/products is preferable Demonstrate ability to work effectively within a team environment as well as independently Strong Team Player with high level of integrity Preferred Qualification: Multi-skilled across American Express card platforms/products is preferable We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Function Description: American Express is embarking on an exciting transformation driven by an energetic new team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative payment products and services at a rapid pace, serving our customers seamlessly across physical, digital, mobile, and social media, join our transformation team! You will be part of a fast-paced, entrepreneurial team responsible for delivering projects platform supporting our global customer base. Our Engineers that join our Technologies team will be assigned to one of several exciting teams that are responsible for development and management of business critical platforms. You will be part of a fast-paced, entrepreneurial team responsible for delivering projects platform supporting our global customer base. You will be challenged with identifying innovative ideas and proof of concept to deliver against the existing and future needs of our customers. Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. Responsibilities: Drive user story analysis and elaboration, design and develop software applications, and test and build automation tools Own all technical aspects of software development (architecture, design and development of systems) for assigned applications Perform hands-on software development, API specs, doing proof of concepts, conducting code reviews and testing in ongoing sprints Drive consistent development practices - tools and common components Develop deep understanding of tie-ins with other systems and platforms within the supported domains Work with technical product managers contributing to blueprints, and assisting with annual planning of feature sets Identify opportunities for adopting new technology to solve existing needs and predicting future challenges Effectively communicate to internal and external business partners on solution design Mentor other engineers Purpose: Create a more powerful and personal customer experience by designing and developing relevant software applications Minimum Qualifications Critical Factors to Success (Outcome Driven): Business Outcomes: Understand the business needs and design high quality software applications in timely manner to fulfill those needs Identify and adopt new technologies to solve existing business needs and predict future challenges. Leadership Outcomes: Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings Demonstrate learning agility, make decisions quickly and with the highest level of integrity Lead with a digital mindset and deliver the world’s best customer experiences every day Past Experience : 4+ Yrs of past experience across; Design and development using Java, J2EE, APIs Continuous integration/deployment in an Agile Framework covering the aspect of design development and testing (SDLC) Multi-threading programming, Data structures, & web services technology DevOps and test driven development Academic Background: Bachelor’s Degree in CS or CSE or Equivalent Skills/Capabilities: Functional: Strong analytical & strategic thinking skills Ability to interpret technical /business objectives and challenges Porting/Software Configuration Agile Methodologies Software development/ testing Object oriented analysis and design across multiple platform Designing High Availability applications Preferred: Product Engineering Knowledge Knowledge of outbound communication technologies Platform engineering knowledge (e.g Credit/Payments/Merchant services/Ecommerce platforms) Technical/Platforms: Java 8 & above, J2EE, REST APIs Node, Spring Boot, Spring MVC, Relation DBMSs –DB2, NoSql – Couchbase, S3 AngularJS, React and Node.js Microservices design patterns Event driven programming paradigm using kakfa, solace, MQs clusters. Source control (Git, Bitbucket etc). Continuous Integration (Jenkins, Maven, XLR, Mockito, JMeter) Knowledge of VSS, IaaS, PaaS. Container Concepts (LXD, Docker). Orchestration Concepts (Kubernetes, Mesos, Swarm) Knowledge of microdose, vertx, typescript will be an additional advantage. Behavioral: Enterprise Leadership Behaviors: Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Manager, Audit Analytics American Express’ Internal Audit Group (IAG) has reinvented our audit process and is leading the financial services industry with our Audit NextGen, Data-Driven Continuous Auditing, and Auditor of the Future initiatives. Each uniquely support our Winning Aspiration to be a world class internal audit function that: · Provides data-driven and technology-enabled assurance · Delivers timely risk insights that are business-aware and forward-looking · Supports our colleagues with experiences that prepare them to be enterprise leaders Collectively, IAG’s strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers. IAG’s innovative Data-Driven Continuous Auditing approach has led to patent-pending technology assets over our uniquely developed audit methodology and technology enablers. We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment. Key Responsibilities · Translate business risks, controls and supporting data into analytic requirements and partners with colleagues to build effective analytics and insights · Responsible for multiple simultaneous audit projects of all sizes and complexity across multiple business areas within and outside of local region, in unfamiliar areas, and for different audit leaders · Link analytics and insights to ongoing strategic initiatives · Apply proven/ advanced data algorithms, advanced analytic and modeling techniques to draw insights essential to driving improvement initiatives · Leverage Machine Learning to learn and identify patterns, early warnings, predictions about aspects/ processes touching our customers, from the wide range of Operational, Customer behavior and other structured as well as unstructured data available to us · Writing, debugging and compiling codes in multiple Machine Learning environment and not limited to Python/Pyspark, Apache Spark, etc. · Prototype and simulate use cases for Advanced analytics, ongoing & proactive assessment of analytic results in partnership with relevant teams, leveraging data to tell compelling business stories, with a keen focus on impact & insights · Extensively support other Managers/ team members with Subject matter expertise and process knowledge to help make insights extremely relevant and actionable for our business partners · Significantly contribute towards adoption and application of cutting edge techniques and software paradigms (available internally & externally) by continuously learning, researching and experimenting Qualifications · Master’s degree in Analytics, Statistics, Operations Research, Computer science, Engineering, or other related fields with atleast 3-4 years of experience in the data and analytics · Technical experience with analytic coding techniques, visualization tools and creating reporting dashboards · Strong experience in Python environment and libraries (scikit, nltk, pandas and numpy). Working knowledge of statistical/data mining analysis tools, relationship databases and programming languages within the Big data environment · Hands on knowledge of SQL/ Hive QL, Visualization tools like Tableau, Power BI · Experience with advanced analytic methods, such as machine learning, forecasting, cluster analysis, or pattern matching · Track record of analyzing multiple sources of data to distill insights and drive business outcomes to help improve Customer Satisfaction · Self-starter alongwith passion for continuous Innovation with a view to drive organizational improvements & impacts · Excellent storytelling and visualization skills · Extensive business process experience in the financial services industry, including an understanding of related products, services, features, economics and key regulations · Aptitude for working with data, interpreting results, business intelligence and analytic best practices · Ability to break-down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity · Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps · Ability to lead and manage multiple projects and incorporate developmental feedback across deliverables We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Perform hands-on software development, includes designing, writing code, API specs, doing proof of concepts, conducting code reviews and testing in ongoing sprints Drive consistent development practices - Tools and common components Develop deep understanding of tie-ins with other systems and platforms within the supported domains Maintain quality and ensure responsiveness of applications Collaborate with the rest of the engineering team to design and launch new features Maintain code integrity and organization Understand and implement security and data protection Work with technical product managers contributing to blueprints, and assisting with annual planning of feature sets Identify exciting opportunities for adopting new technology to solve existing needs and predicting future challenges Past Experience 3 – 5 years’ experience in Back-end programming using Java/GoLang/C/C++. Front-end programming using React JS, JS, HTML, Redux [Not a must] Database: Oracle, Any NoSQL DBs. JSON, JWT, OAuth, SAML, OIDC Redefining legacy systems into microservices/FaaS Critical Factors to Success (Outcome Driven): Business Outcomes: Drive cross functional development on entire technology stack for a company to provide consistent application user experience Ensure ease of switching between front end and back end development which results in saving time and money as complexities and problems can be solved by the same person Enhance design structure leading to speed to market: Coding and the design of the site s/he can have a view from above and prevent slip ups that come up during development Leadership Outcomes: Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings Demonstrate learning agility, make decisions quickly and with the highest level of integrity Lead with a digital mindset and deliver the world’s best customer experiences every day Skills/Capabilities Behavioral Enterprise Leadership Behaviors Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage Functional Strong analytical & strategic thinking skills Ability to interpret technical /business objectives and challenges Software Configuration Agile Methodologies Software development/ testing Hands on experience in using open source frameworks and libraries Designing High Availability applications Preferred: Product Engineering Knowledge Exposure on Identity systems and related technologies Secure coding practices Technical/Platforms Java, J2EE Spring Boot, Spring Batch, Spring security, Vert-x, Relation DBMSs – Oracle, Any NoSQL DB. RESTful API development, Microservices, Function as a Service, gRPC Source control (GitHub, Bitbucket, etc.) Continuous Integration (GitHub Actions, Jenkins, Maven, XLR, Jacoco, JMeter, SonarQube) Container Concepts (LXD, Docker) Orchestration (Kubernetes/Mesos/Swarm) Preferred: DevOps, Test Driven Development Data Modelling exposure Academic Background Bachelor’s or Master’s in E&C Engineering/CSE or Equivalent We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. How will you make an impact in this role? We are looking for energetic, high-performing and highly skilled Java Full Stack Engineers with some GCP Cloud experience to help shape our technology and product roadmap. You will be part of the fast-paced, entrepreneurial Enterprise Personalization portfolio focused on delivering the next generation global marketing capabilities. This team is responsible for building products that power Merchant Offers personalization for Amex card members. Job Description: Demonstrated leadership in designing sustainable software products, setting development standards, automated code review process, continuous build and rigorous testing etc Ability to effectively lead and communicate across 3rd parties, technical and business product managers on solution design Primary focus is spent writing code, API specs, conducting code reviews & testing in ongoing sprints or doing proof of concepts/automation tools Applies visualization and other techniques to fast track concepts Functions as a core member of an Agile team driving User story analysis & elaboration, design and development of software applications, testing & builds automation tools Works on a specific platform/product or as part of a dynamic resource pool assigned to projects based on demand and business priority Identifies opportunities to adopt innovative technologies Design, develop, and deploy scalable applications on the Google Cloud Platform using Java 8 & above. In-depth understanding of Google Cloud Platform services and architecture. Proficiency in developing and deploying applications on GCP using services such as Compute Engine, App Engine, Cloud Functions, Big Query, Cloud SQL, DataProc, Dataflow etc. Experience with containerization technologies such as Docker and Kubernetes is a plus. Awareness of best practices for cloud-based application development, ensuring security, reliability, and efficiency. Troubleshoot and resolve issues related to application performance and functionality on cloud Qualification: A bachelor’s degree in computer science, computer engineering, other technical discipline, or equivalent work experience 7+ years of experience in software development; 3-5 years in leading teams of engineers Demonstrated experience with Agile or other rapid application development methods Demonstrated experience with object-oriented design and coding Full-Stack development exposure Demonstrated experience on these core technical skills (Mandatory) Core Java, Spring Framework, Spring boot, Java EE Relational Database (Postgres / MySQL / DB2 etc.) Data Serialization techniques (Ex: Avro) Cloud development (Micro-services) Parallel & distributed (multi-tiered) systems Application design, software development and automated testing Demonstrated experience on these additional technical skills (Nice to Have) Unix / Shell scripting GenNext languages: Python / Scala / Golang / Julia etc Message Queuing, Stream processing (Kafka) AJAX tools/ Frameworks. Web services, open API development, and REST concepts Experience with implementing integrated automated release management using tools/technologies/frameworks like Maven, Git, code/security review tools, Jenkins, Automated testing and Junit. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. How will you make an impact in this role? The Infrastructure Data & Analytics team unifies FinOps, Data Science and Business Intelligence to enable Technology cost transparency, infrastructure performance optimization and commercial efficiency for the enterprise through consistent, high-quality data and predictive analytics. This team within Global Infrastructure aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost awareness. Metric-driven cost optimization, workload-specific forecasting and robust contract management are among the tools and practices required to drive accountability for delivering business solutions that derive maximum value. The result will provide a solid foundation for decision-making around cost, quality and speed. We are seeking an experienced Data Engineer for our team who can design, develop and enhance of our data model and architecture. This team sets the foundation for how infrastructure utilization, consumption and asset inventory data is ingested, validated, and presented in our suite of reporting capabilities. The Data Engineer will develop and refine processes to ensure data quality (data accuracy, completeness, timeliness, consistency, uniqueness and relevance) is meeting the highest standards for our users . They will support teams in doing data quality testing and validation processes to identify where data pipelines are not fit for purpose or need improvement. This individual will be responsible for implementing our target data architecture, leveraging best practices for data management, automating data feeds and transformations, and maintaining excellent documentation. Let’s build on what you know. The role will require a unique blend of strong DataOps technical and design skills to translate business decisions into data requirements. This individual will build a deep understanding of the infrastructure data we use in order to work across the ID&A team and key stakeholders the appropriate data to tell a data story. This includes implementing and maintaining a data architecture that follows data management best practices for ensuring data ingestion, transformation, storage and analytics are handled according to their specific purpose using the appropriate tools: ingestion captures raw data without applying business logic, transformation processes data discretely for auditability, and analytical queries retrieve structured outputs without relying on upstream processes. They will be responsible for building and automating data pipelines to maximize data availability and efficiency, as well as migrating the data model and transformations to our target architecture. This individual will bring passion for data-driven decisions, enterprise solutions, and collaboration to the role, transforming platform data into actionable insights by utilizing data engineering and data visualization best practices. Key responsibilities include: Data Architecture: Perform all technical aspects of data architecture and database management for ID&A, including developing data pipelines, new database structures and APIs as applicable Data Design: Translate logical data architectures into physical data designs, ensuring alignment with data modeling best practices and standards Data Process and Monitoring: Ensure proper data ingestion, validation, testing, and monitoring for ID&A data lake Data Quality Testing: Develop and provide subject matter expertise on data analysis, testing and Quality Assurance (QA) methodologies and processes Support database and data platform administration for initiatives building, enhancing, or maintaining databases, data warehouses and data pipelines Data Migration: Design and support migration to a technology-agnostic data model that decouples data architecture from specific tools or platform used for storage, processing, or access Data Integrity: Ensure accuracy, completeness, and data quality, independent of upstream or downstream systems; collaborate with data owners to validate and refine data sources where applicable Agile Methodologies: Function as a senior member of an agile feature team and manage data assets as per the enterprise standards, guidelines and policies Collaboration: Partner closely with business intelligence team to capture and define data requirements for new and enhanced data visualizations Prioritization: Work with product teams to prioritize new features for ongoing sprints and manage backlog Continuous Improvement: Monitor performance and make recommendations for areas of opportunity/improvement for automation and tool usage Compliance: Understand and abide by SDLC standards and policies Liaison: Act as point of contact for data-related inquiries and data access requests Innovation: Leverage the evolving technical landscape as needed, including AI, Big Data, Machine Learning and other technologies to deliver meaningful business insights Minimum Requirements: 4+ years of DataOps engineering experience in implementing pipeline orchestration, data quality monitoring, governance, security processes, and self-service data access Experience managing databases, ETL/ELT pipelines, data lake architectures, and real-time processing Proficiency in API development and stream processing frameworks Hands-on coding experience in Python Hands-on expertise with design and development across one or more database management systems (e.g. SQL Server, PostgreSQL, Oracle) Testing and Troubleshooting: Ability to test, troubleshoot, and debug data processes Strong analytical skills with a proven ability to understand and document business data requirements in complete, accurate, extensible and flexible logical data models, data visualization tools (e.g. Apptio BI, PowerBI) A bility to write efficient SQL queries to extract and manipulate data from relational databases, data warehouses and batch processing systems Experience in data quality and QA testing methodologies Fluent in data risk, management, and compliance terminology and best practices Proven track record for managing large, complex ecosystems with multiple stakeholders Self-starter who is able to problem-solve effectively, organize and document processes, and prioritize feature with limited guidance An enterprise mindset that connects the dots across various requirements and the broader operations/infrastructure data architecture landscape Excellent collaboration skills; ability to drive consensus and tangible outcomes, demonstrated by breaking down silos and fostering cross-team communication Understanding of complex software delivery including build, test, deployment, and operations; conversant in AI, Data Science, and Business Intelligence concepts and technology stack Exposure to distributed (multi-tiered) systems, algorithms, IT asset management, cloud services, and relational databases Foundational Public Cloud (AWS, Google, Microsoft) certification; advanced Public Cloud certifications a plus Experience working in technology business management, technology infrastructure or data visualization teams a plus Experience with design and coding across multiple platforms and languages a plus Bachelor’s Degree in computer science, computer science engineering, data engineering, or related field required; advanced degree preferred We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. How will you make an impact in this role? The Infrastructure Data & Analytics team unifies FinOps, Data Science and Business Intelligence to enable Technology cost transparency, infrastructure performance optimization and commercial efficiency for the enterprise through consistent, high-quality data and predictive analytics. This team within Global Infrastructure aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost awareness. Metric-driven cost optimization, workload-specific forecasting and robust contract management are among the tools and practices required to drive accountability for delivering business solutions that derive maximum value. The result will provide a solid foundation for decision-making around cost, quality and speed. We are seeking a strong, data-driven Senior Technical Program Manager who knows that delivering on that promise takes foresight, planning and agility. The Sr. Technical Program Manager will be a key member of the team, and will leverage their technical knowledge and project management skills to drive delivery of our data architecture target state implementation, data model migration, and data automation workstreams that underpin our Infrastructure Data Visualization Portal and other capabilities. They will translate business decisions into data analytics and visualization requirements, prioritize the team’s sprint backlog, and support engagement with data providers to ensure data is accessed and ingested consistently and correctly. This individual will be responsible for ensuring excellent and timely execution following agile practices and implementing appropriate agile ceremonies to manage risks and dependencies. This individual will require a unique blend of strong data analytics and leadership skills to manage and prioritize the data requirements across our suite of data and analytics tools and dashboards. They will bring passion for data-driven decisions, user experience, and execution to the role. Key responsibilities include: Steer execution of data architecture and data model migrations to meet the needs of FinOps, Data Science and Business Intelligence teams, as well as other key partners Lead technical program conversations on architectureal approach, system design and data management and compliance Actively manage backlog for data migration, automation, and ingestion workstreams Develop and maintain data source and feature request ticketing process in Jira Partner across ID&A teams to ensure data requirements are met and timeline risks are managed and mitigated Establish appropriate agile processes to track and manage dependencies across disciplines in staying on track to meet short-term and long-term implementation roadmaps Collaborate with product teams to refine, prioritize, and deliver data and feature requirements through technical acumen, customer-first perspective, and enterprise mindset Support development of appropriate reporting processes to measure OKRs and performance metrics for delivery of our data lake architecture Create an environment of continuous improvement by steering and delivering reflective conversation and regular retrospectives, project standups, workshops, communications, and shared processes to ensure transparency of development process and project performance Facilitate stakeholder engagement, decision-making, and building trust across data providers and critical stakeholders Work with IT Asset Management, Enterprise Architecture, and Business & Vendor Management teams to define enterprise-scalable solutions that meet the needs of multiple stakeholders Partner with data engineering teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions Facilitate and prepare content for leadership updates on delivery status and key decisions needed to support project delivery and de-risk implementation obstacles Partner in PI planning meetings and other Agile ceremonies for the team: pressure testing plans for feasibility and capacity Monitor and ensure compliance with SDLC standards Ensure and instill documentation best practices to ensure designs meet requirements and processes are repeatable Leverage the evolving technical landscape as needed, including AI, Big Data, Machine Learning and other technologies to deliver meaningful business insights Establish ongoing metrics and units of measurement to clearly define success and failure points and to guide feature/capability prioritization based on business priorities Draft impactful and comprehensive communications, presentations, and talking points for key business reviews, executive presentations, and discussions; escalate and facilitate resolution of risks, issues, and changes tied to product development Act as point of contact for internal inquiries and key partnerships across Technology and business teams Minimum Requirements: 9 + years of experience delivering data lake or backend data platform capabilities and features built using modern technology and data architecture techniques Proven track record for managing large, complex features or products with multiple partners Technical understanding of event-driven architectures, API-first design, cloud-native technologies, and front-end integration patterns in order to discuss technical challenges about system design and solutioning Ability to create clarity and execute plans in ambiguity, and to inspire change without direct authority Self-starter who is able to provide thought leadership and prioritization with limited guidance and in a complex environment Experience in data analytics, data architecture, or data visualization Outstanding influential and collaboration skills; ability to drive consensus and tangible outcomes, demonstrated by breaking down silos and fostering cross-team communication Experience facilitating Agile, Scrum or other rapid application development teams to deliver technology solutions on time, on budget, and to spec Capable of leading technology and culture change with excellent strategic and technical thought leadership, and strong program management skills High attention to organization and detail in a deadline-driven work environment Proven ability to solve problems and resolve issues with appropriate communications and escalation criteria Outstanding oral and written communication skills with strong personal presence; active listening skills, summarization skills, and lateral thinking to uncover and react to emerging opportunities Deep understanding of the full lifecycle of rpodcut development, from concept to delivery, including Test Driven Development (TDD) Understanding of complex software delivery including build, test, deployment, and operations; conversant in AI, Data Science, and Business Intelligence concepts and technology stack Experience working with technology business management, technology infrastructure or enterprise architecture teams a plus Experience with design and coding across one or more platforms and languages a plus Bachelor’s degree in computer science, data engineering, data analytics, or other technical discipline, or equivalent work experience preferred We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. How will you make an impact in this role? The Infrastructure Data & Analytics team unifies FinOps, Data Science and Business Intelligence to enable Technology cost transparency, infrastructure performance optimization and commercial efficiency for the enterprise through consistent, high-quality data and predictive analytics. This team within Global Infrastructure aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost awareness. Metric-driven cost optimization, workload-specific forecasting and robust contract management are among the tools and practices required to drive accountability for delivering business solutions that derive maximum value. The result will provide a solid foundation for decision-making around cost, quality and speed. We are seeking an experienced Senior Data Engineer for our team who can lead the design, development and enhancement of our data model and architecture. This team sets the foundation for how infrastructure utilization, consumption and asset inventory data is ingested, validated, and presented in our suite of reporting capabilities. The Sr. Data Engineer will help ensure data quality (data accuracy, completeness, timeliness, consistency, uniqueness and relevance) is meeting the highest standards for our users . This individual will be responsible for implementing our target data architecture, leveraging best practices for data management, automating data feeds and transformations, and maintaining excellent documentation. Let’s build on what you know. The role will require a unique blend of strong data ops technical and design skills to translate business decisions into data requirements. This individual will build a deep understanding of the infrastructure data we use in order to work across the ID&A team and key stakeholders the appropriate data to tell a data story. This includes implementing and maintaining a data architecture that follows data management best practices for ensuring data ingestion, transformation, storage and analytics are handled according to their specific purpose using the appropriate tools: ingestion captures raw data without applying business logic, transformation processes data discretely for auditability, and analytical queries retrieve structured outputs without relying on upstream processes. They will bring passion for data-driven decisions, enterprise solutions, and collaboration to the role, transforming platform data into actionable insights by utilizing data engineering and data visualization best practices. Key responsibilities include: Data Architecture: Perform all technical aspects of data architecture and database management for ID&A, including developing data pipelines, new database structures and APIs as applicable Data Design: Translate logical data architectures into physical data designs, ensuring alignment with data modeling best practices and standards Data Process and Monitoring: Ensure proper data ingestion, validation, testing, and monitoring for ID&A data lake Support database and data platform administration for initiatives building, enhancing, or maintaining databases, data warehouses and data pipelines Data Migration: Design and support migration to a data model that is independent of the particular technologies or tools used for storing, processing, or accessing the data Data Integrity: Ensure the accuracy, completeness, and quality of data is maintained over time regardless of upstream systems or downstream Agile Methodologies: Function as a senior member of an agile feature team and manage data assets as per the enterprise standards, guidelines and policies Partner closely with business intelligence team to capture and define data requirements for new and enhanced data visualizations Work with product teams to prioritize new features for ongoing sprints and manage backlog Enterprise Thinking: Partner with data architects and engineers across Global Infrastructure and Asset Management teams to evolve the broader tech operations data architecture landscape Mentor junior data engineers through ongoing development efforts and enforcement of SDLC standards Act as point of contact for data-related inquiries and data access requests Contribute to decisions about tools, methods and approaches Innovation: Leverage the evolving technical landscape as needed, including AI, Big Data, Machine Learning and other technologies to deliver meaningful business insights Minimum Requirements: 8+ years of DataOps engineering experience in implementing pipeline orchestration, data quality monitoring, governance, security processes, and self-service data access Experience managing databases, ETL/ELT pipelines, data lake architectures, and real-time processing Proficiency in API development and stream processing frameworks Hands-on coding experience in Python Hands-on expertise with design and development across one or more database management systems (e.g. SQL Server, PostgreSQL, Oracle) Testing and Troubleshooting: Ability to test, troubleshoot, and debug data processes Strong analytical skills with a proven ability to understand and document business data requirements in complete, accurate, extensible and flexible logical data models, data visualization tools (e.g. Apptio BI, PowerBI) A bility to write efficient SQL queries to extract and manipulate data from relational databases, data warehouses and batch processing systems Fluent in data risk, management, and compliance terminology and best practices Proven track record for managing large, complex ecosystems with multiple stakeholders Self-starter who is able to problem-solve effectively, organize and document processes, and prioritize feature with limited guidance An enterprise mindset that connects the dots across various requirements and the broader operations/infrastructure data architecture landscape Excellent influential and collaboration skills; ability to drive consensus and tangible outcomes, demonstrated by breaking down silos and fostering cross-team communication Understanding of complex software delivery including build, test, deployment, and operations; conversant in AI, Data Science, and Business Intelligence concepts and technology stack Foundational Public Cloud (AWS, Google, Microsoft) certification; advanced Public Cloud certifications a plus Experience working in technology business management, technology infrastructure or data visualization teams a plus Experience with design and coding across multiple platforms and languages a plus Bachelor’s Degree in computer science, computer science engineering, data engineering, or related field required; advanced degree preferred We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. The Technology organization partners with the American Express business to enable, support, and drive the company’s growth plans and strategic priorities by supporting the delivery and operations of technology capabilities, platforms, and services globally. Specifically, the team delivers global capabilities and services in support of American Express customers and colleagues, and it is responsible for the company’s technology infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for external and internal customers. It also governs technology risk and information security across the American Express enterprise. The objective of the Technology Control Management Issues, Events & Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning. Technology Control Management is looking for a Senior Information Security Analyst of Issues, Events & Remediation to focus on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Senior Information Security Analyst, Technology Control Management Issues, Events & Remediation will: Investigate and conduct root cause analysis while also addressing repeated issue types Scope, prioritize, and support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation Oversee the remediation process, including tracking progress, validate resolution efficacy, and communicate status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) / Control Management teams as necessary Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact, impact analysis/impact estimates, and investigate as necessary to understand and address the root causes Document and maintain records of issues/OREs and remediations to ensure transparency and accountability in the issue management process Create documentation and gather supporting evidence for issue fixes and controls that are implemented. Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes Support and oversee the End-to-End (E2E) issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices Opine on the effectiveness of control enhancements related to issues Engage with key stakeholders, including business unit leaders, compliance officers, and regulatory bodies, to facilitate effective issue management and resolution Prepare and present detailed reports on issue status, trends, and outcomes to senior management and governance committees Be a key leader for sharing insights, better practices, themes, etc. across the enterprise Build cordial working relationship across stakeholders including Technology, Compliance, ECMU, ORGG and peer CM teams among others. Required Qualifications: 5+ Years experience in operational risk management Understanding of critical operational risk management lifecycle activities Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards Experience within financial services industry Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Demonstrate history and ability to manage teams, spread over geographies and with varying backgrounds Have executive presence and be able to provide status updates to senior leadership. Preferred Qualifications: Bachelor’s degree in engineering and technology, Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous Experience in at least one of the following: Scoping, prioritizing, and support remediation of operational issues Investigating and conducting root cause analysis to address repeated operational risk issue types Performing quality assurance on documentation of operational risk issues and events Overseeing the remediation process for operational risk issues and events Documenting and maintaining records of operational risk issues and events to ensure transparency and accountability Supporting and overseeing the E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices Previous experience in a technical role. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Description International Risk and Controls sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. The objective of the ICS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for ICS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk. ICS Control Management is looking for a Manager of Risk ID, Assessment, Testing & Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Manager, ICS Control Management Risk ID, Assessment, Testing & Reporting will: Provide additional identification of risks throughout business processes and systems (along with business process owners) Facilitate BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates) Conduct control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes Review categorization of controls and map against risks and processes (e.g., cross-BU process-control mapping) Advise BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG) Support risk management practices within the business Review risk dashboards and key risk indicators (KRIs) for ongoing monitoring Review risk profiles and an updated risk register(s) Support sharing insights, better practices, themes, etc. across the enterprise Required Qualifications: 3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities Have proven experience supporting Risk and Control Self-Assessments (RCSA), including designing and supporting control testing frameworks, identifying control gaps, assessing residual risk, and implementing remediation plans across complex business environments. Strong project management, communication, and interpersonal skills Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Preferre d Qualifications: Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous Experience in at least one of the following: Providing identification of operational risks throughout business processes and systems Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met Enhancing risk assessments and associated methodologies Reviewing independent control monitoring, including identification of control improvements Identifying areas of risk for intervention, including conducting independent quality assurance and process testing Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes Experience in financial services industry ORMCM We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role American Express is embarking on an exciting transformation driven by an energetic new team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative digital and servicing products at a rapid pace, serving our customers seamlessly across physical, digital, mobile, and social media, join our transformation team! You will be part of a fast-paced, entrepreneurial team responsible for delivering projects platform supporting our global customer base. Our Engineers that join our Technologies team will be assigned to one of several exciting teams that are responsible for development and management of business-critical platforms. Servicing Experiences Technology (SET) is responsible for developing the products and integrations that connect our customers to Customer Care Professionals and the critical self-serve tools in journeys that meet their needs with Chat and Voice Response, which is modern, global, real-time enabled, configuration driven, intelligent, and Open API Architecture based Contact Center Platform. You will be challenged with identifying innovative ideas on resiliency and observability for our Chat messaging Platform and proof of concept to deliver highest availability of the system. Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. Responsibilities: Tech Lead of Global Chat messaging Platform scrum, performing all technical development including architecture, design, developing prototypes, writing new code and APIs, and performing unit and assembly testing of developed software also as needed. Hand-on architecture working closely with technical architects and architecture governance technical team for solution development and design reviews. Platform resiliency and availability up to 5 nine’s is critical and requires self-driven mindset to ensure its compliant Analyzing business features and user stories and refining with the Product Owner to appropriately support design and build activities. Working with Product Owners to prioritize features and manage a list of technical requirements based on industry trends, new technologies, known defects, and issues. Supporting integration and performance tests and providing demo of results to technical and product partners Performing peer code reviews, making deliberate short- and long-term design decisions and keeping constant focus on clearing technical debt items in the backlog Enabling the deployment, support, and monitoring of software across test, integration, and production environments Develops deep understanding of tie-ins with other systems and platforms within the core and associated domains. Typically spends 50-60% of time writing code and testing, and remainder of time managing team and stakeholders through ongoing product/platform release sprints. Manages and mentors’ teams of junior and senior engineers through ongoing sprints. Communicating to stakeholders and business partners on the solution and the implementation aspects at the technical and/or functional level appropriate for the situation Identifying opportunities for adopting new technologies Influence team members with creative changes and improvements by demonstrating risk taking. Strong technical capability with an intense desire to learn new skills and industry trends. Debug software components and identify code defects for remediation Must be willing and able to express new ideas, concerns, and opinions directly to wider team including tech and business partners in team meetings in person or video/tele conferencing. Desirable to have experience of writing applications for deployment on cloud environment including OpenShift and Docker containers. Desirable to have experience with performance and monitoring tools e.g., Splunk and App Dynamics Collaboration with cross-time zone Global teams is essential part of this role Leadership Takes accountability for the success of the team achieving their goals Collaborative work ethics to thrive on peer support and taking pride in of products and capabilities delivered as a team. Drives the team’s strategy and prioritizes initiatives Influence team members by challenging status quo, demonstrating risk taking, and implementing creative ideas Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results. Mentor and guide team members to success within the team Functional Skills Strong analytical & strategic thinking skills. Bring in Innovations. Ability to interpret technical /business objectives and challenges Porting/Software Configuration Agile Methodologies Software development/ testing Object oriented analysis and design across multiple platform Minimum Qualifications Bachelor’s degree in computer science, Computer Science Engineering, or related field required; advanced degree is preferred. Preferred Qualifications Significant hands-on experience in design and build global scalable Platforms. Minimum 10 years of proven experience using Java, Vert.x, RxJava , Spring, Restful APIs, Redis, Kafka and Cloud technologies (Azure / AWS / GCP) Hands-on experience with Spring Boot, Micro-services, Relational and/or NoSQL databases. Strong experience in application architecture / design, software development, and testing, preferably in an Agile environment within a professional environment. Demonstrated ability in professional leadership skills in lead, partner, and collaborate multi-functionally across many engineering scrum teams. Experience in conversational interfaces, chatbots, machine learning, deep learning and data analytics, Automation Experience is a Plus. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Functional Description: Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. Role & Responsibilities: The Manager – Digital Product Management will lead the development and implementation of enterprise-wide analytics solutions, with a focus on product ownership and management, partnership with technologies, and stakeholder management. Drive adoption of centralize analytics capabilities and develop a data distribution strategy to support business decision-making. Key Responsibilities: Drive the execution of all product lifecycle processes including market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch for centralized data sharing platforms Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams, via collaboration with multiple stakeholders on Requirements Grooming, Design, Architecture and Prioritization across multiple scrum teams Partner with engineers, tech leads, scrum masters and architects to define capabilities and features for continuous release in an Agile environment Own and maintain the product roadmap which defines product enhancements for short- and long-term releases Identify and manage program blocking issues, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical or operational constraints. Design and implement support processes for systems with an aim towards operational excellence Serve as the internal and external subject matter expert for products Facilitating development of Conversational BI solutions across the organization and ensuring that stakeholders understand their value and are equipped to use them effectively Minimum Qualification: Bachelor’s or master’s degree in Information Technology, Computer Science, Information security, Mathematics, Statistics, MBA or any other relevant qualification 4+ years of experience in analytics, and business intelligence, with a proven track record of leading data initiatives at an enterprise or line of business level. Ability to discover and design scalable solutions and lead implementation of complex data products Experience with reporting, designing APIs, developing user interfaces, web services application architectures and microservices application architecture is preferred Strong technical skills and understanding of analytics solutions, including experience with Generative AI and natural language processing Strong program management, analytical & problem-solving skills Demonstrated ability to translate data insights into strategic business recommendations. Strong problem-solving skills and experience in driving business results. Excellent leadership and team management skills, with experience leading cross-functional teams. Excellent communication and collaboration skills, with the ability to translate complex data concepts for business stakeholders. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Business Overview: Credit and Fraud Risk (CFR) team helps drive profitable business growth by reducing the risk of fraud and maintaining industry lowest credit loss rates. It utilizes an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending, and provide a world-class customer experience. The team leads efforts that leverage data and digital advancements to improve risk management, enable commerce and drive innovation. A single decision can have many outcomes. And when that decision affects millions of card members and merchants, it needs to be the right one. That is where our Product teams come in. Product teams are the backbone of all financial services operations at American Express—it impacts every aspect of the company. As a part of this team, you will work with the industry’s best talent to create smart and innovative strategies that advance our market share and the way we do business. If you are interested in getting to know all areas of our business and can translate our business needs into remarkable solutions, you should consider a career in Product teams. Job Responsibilities: There are diverse set of roles within the Product job family, with varying responsibilities and skill requirements. A brief description of the roles and skills is outlined below: (1) Product Development – Develop next generation software products and solutions to solve complex business problems using the latest tools and technologies. Collaborate with multiple business stakeholders, technology teams and other product teams to build and iterate on products that directly impact millions of customers and prospects. Manage the implementation of critical products, drive global, reusable, and configurable design, rule authoring, testing, integration, and product launch using low-code tools. This cluster includes a diverse set of roles, with varying requirements on technical acumen – from Low-Code tools to Pro-Code programming skills. (2) Product Management – Solve complex business problems by ideation, development & ownership of next generation technology products and solutions to meet business objectives in a fast-changing dynamic economic environment. Support execution of all product lifecycle processes including market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch. (3) Data Steward – Manage end-to-end ownership of enterprise data assets that are used in making business decisions for millions of customers and billions of transactions across the globe. Develop strong subject matter expertise on both internal and external data assets. Act as the custodian for data standardization, data governance, data quality and data ownership, while ensuring compliance and security of the data. Build strong relationships, operate effectively within large cross-functional teams, and influence business stakeholders to drive change. (4) Data Governance – Planning or facilitating the execution of Data Risk management and governance requirements to ensure compliance of CFR data with enterprise governance and data related policies. Close collaboration with policy owners, enterprise governance & product teams, CFR Data Stewards, Data custodians (and/or Operational Excellence teams) to execute requirements for managing Data Risk and provide subject matter expertise for remediation of Data Risk Issues. Demonstrate deeper understanding of evolving risk management space and bring external best practices in-house. The selected candidate will be allocated to one of these roles depending on the fitment and business needs. The role will entail some of the below responsibilities: - · Develop robust data management, data integration and data quality processes by leveraging best-in-class technology · Innovate with a focus on developing newer and better approaches using big data technologies · Find innovative techniques to bring scale to critical initiatives and enhance productivity · Manage world class data products by partnering with enterprise teams including Technology, Design and End-Users to enable building of new capabilities, modules, and maintenance of existing assets. Qualifications and Skills Required: 0-2 years of relevant experience preferred Strong analytical and problem-solving skills Hands-on experience on Big-data, SQL will be preferred Effective communication and interpersonal skills Ability to work effectively in a team environment Ability to learn quickly and work independently with complex, unstructured initiatives Ability to challenge the status quo and drive innovation Good Programming skills, Knowledge of GCP native tools and other platforms will be preferred. Prior experience of product development, Data analytics, governance or stewardship will be an added advantage Job Location: Hybrid (Gurgaon) Timings: Mon-Wed: 1 - 9:30pm IST Thu: 11 - 7:30pm IST Fri: 8:30am-5pm IST American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Finance Automation COE team within the Finance Technology Data & Transformation (FTD&T) group is responsible for strengthening business engagement framework, identifying and delivering results on critical projects and initiatives leveraging process automation and the use of advanced technologies. We are looking for a motivated colleague who is collaborative and passionate about transforming processes using automation and has the drive to solve difficult business issues. The individual is expected to play a critical role in strengthening business engagement across Finance functions. Responsibilities include partnering with Finance teams to support in automating regulatory reporting Fast Forward and controllership initiatives. A strong focus on process optimization, stability, controls, compliance and documentation is required. The individual will play combination of project management and product ownership role for the Finance Automation COE team and will be based in India. Key Accountabilities: Collaborate with regulatory reporting SMEs & other product owner colleagues to identify viable automation opportunities, assess feasibility and perform detailed analysis in consideration of various automation solutions. Support in creating & maintaining end to end development roadmaps and Rally tracking for regulatory reporting and other finance projects. Maintain strong relationship with regulatory SMEs to identify strong use-cases, & support in creating updates to senior management. Support in creating & testing robust control management and documentation framework in compliance with FF requirements. Support and maintain optimal service management governance process for automated process. Prepare/hand-off process owner support documentation. Collaborate with product owners & development teams to support fast forward and other Automation COE initiatives and support in performing testing including parallel runs. Evaluate in-depth manual processes related to Finance functions, including controllership, treasury, tax, and regulatory reporting. Engage in consistent release management strategy for ACOE initiatives & ensure transparent reporting under Rally. Provide progress updates all requestors/stakeholders on status of projects within the Finance Automation COE Skills required: Drive results, focused mindset, superior problem-solving and analytical skills. Ability to assess business objectives/strategies and define/implement appropriate strategies. Proactive, and collaborative work style to drive efficiency and main stability of implemented initiatives. Demonstrated experience of creating/ maintaining project plans and reporting for finance &/ or regulatory initiatives. Monitor & support service management for critical fast forward implemented capabilities. Effective communication with ability to create concise, clear & compelling messages. Proven ability to build and leverage relationships with SMEs, Automation COE colleagues & consultants to drive collaboration. Fintech experience working with Technologies, SMEs and Systems to understand requirements, assess functional and system flows & linkages. Experience with concepts of Agile approach, Rally release management reporting and automation tools. Knowledge of Finance functions desired. Bachelor’s degree in Finance, Technologies or similar field preferred. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less